Welcome to Gaylord Palms Resort & Convention Center
Upscale Water Park & Resort in Central Florida
Gaylord Palms Resort and Convention Center is an upscale, family resort in Orlando Florida with a water park. Situated just minutes away from Walt Disney World® and Universal Orlando Resort™, our hotel near Champions Gate makes us the perfect base for exploring Orlando and Central Florida. Our expansive glass atriums showcase Florida's diverse landscapes, from historic St. Augustine to vibrant Key West. Enjoy thrill rides and fun in the sun at Cypress Springs Water Park or relax at our outdoor, South Beach-inspired pool oasis and whirlpool. Experience the best Orlando fine dining at our nine on-site restaurants, spark ideas in 400,000 square feet of meeting space, and unwind in our beautifully updated guest rooms and suites.
Cypress Springs Water Park
Splash Into Fun
Slide, splash, and swim at our three-acre water park and resort pools. An exclusive amenity for resort guests, Cypress Springs features a drop slide, racing slides, zero-entry pool, rapid river, a South Beach inspired pool oasis, private cabanas, and so much more.
Adventure Awaits
Discover family-friendly events and activities, vibrant live entertainment, engaging kids' programming, a thrilling atrium light show, interactive scavenger hunts, and countless opportunities to make memories together.
November 15, 2024 - January 4, 2025
Gaylord Palms Presents ICE! Featuring Elf™
This holiday season, experience the magic with the return of ICE! featuring Elf™! Marvel at larger-than-life ice sculptures depicting iconic scenes from this beloved Christmas film. Zoom down epic two-story ice slides and enjoy dazzling décor and festive activities throughout our resort. Don't miss the extraordinary experiences at Gaylord Palms. Presented by PEPSI®.
Trick-or-Treat Trailblazers Package
Book our new “Trick-or-Treat Trailblazers” package to enjoy our annual Goblins & Giggles Weekends celebration with the entire family. This exclusive package includes room accommodations, up to 4 tickets to the “Monster Mash Bash Dance Party,” and one “Adventure Kids: Hunt for Halloween Treasure Scavenger Hunt” booklet. Use Promo Code YX1. *Rate is per room, per night, and based on availability at time of reservation. Tax, resort fee, and parking are additional. Offer does not apply to groups of 10 or more rooms. Not retroactive. Offer cannot be combined with any other promotions.
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Explore our Rooms and Suites
Dining at Gaylord Palms
The Food You Crave
Dine around the world without leaving the resort! With nine diverse restaurants featuring everything from fresh, locally sourced seafood and handcrafted cocktails to modern Mediterranean cuisine and gourmet steaks, there’s something for everyone to savor.
Atrium Spaces
Room to Roam
Inside our airy, four-and-a-half-acre glass atriums inspired by three distinct Sunshine State regions, you'll find winding waterways, lush gardens, and animal habitats. Wander through the tranquil paths, find a quiet spot to chat, or simply relax and enjoy the perfect 72-degree temperature.
Wellness
Revitalize & Thrive
A rejuvenating escape awaits at Relâche Spa. Whether you escape, relaxation, connection, or exhilaration, our treatments are designed to soothe, balance, and bring harmony to your mind, body, and spirit.
Bringing People Together is What We Do Best
Meetings & Events
Drawing upon decades of expertise, our teams orchestrate extraordinary events of any size. Meticulous planning, world-class creativity, and flawless service consistently exceed expectations. Spectacular spaces bring your unique vision to life and deliver unrivaled experiences.
Discover MoreWhat to Expect
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GETTING HERE
Gaylord Palms Resort & Convention Center
6000 West Osceola Parkway, Kissimmee, Florida, USA, 34746
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Property Details
Free Wifi
Game Room
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Wake up Calls
Daily Housekeeping
Mobile Key
Digital Check In
Service Request
Guest Room Entertainment
Check-in: 4:00 pm
Check-out: 11:00 am
Smoke Free Property
Pets Not Allowed
Daily: $38.00
Daily: $50.00
Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.
Accepts: Credit Cards
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish, Creole
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 407-586-0000
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Guests in mobility-accessible rooms may inquire about lowering the bed height
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Florida Green Lodging Program Certified
Carbon Footprint: 42.17 kg per room night
Water Footprint: 1250.53 liters per room night
Guest Room Recycling
Electric car charging
Frequently Asked Questions
The check-in time at Gaylord Palms Resort & Convention Center is 4:00 pm and the check-out time is 11:00 am.
The pet policy at Gaylord Palms Resort & Convention Center is:
Pets Not Allowed
The parking options at Gaylord Palms Resort & Convention Center are:
The property amenities at Gaylord Palms Resort & Convention Center are:
Yes, Gaylord Palms Resort & Convention Center has free Wi-Fi available to hotel guests.