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The hotel is currently closed and will waive cancellation fees through 10-31-2021. For assistance with reservations, please contact us. We apologize for any inconvenience this may cause.

Sheraton Grand Macao

Contact Info


Sheraton Grand Macao

 The Londoner Macao, Estrada do Istmo s/n, Cotai

Macau SAR China 

 

Phone: +853 2880 2000

 

Fax: +853 2880 2111

 

Toll-free: +853 6269 9088

 

Sales: +853 8113 0700

 

Sales fax: +853 8113 0788

Featured Amenities
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Concierge
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Spa
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Onsite Pool
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Fitness
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Room Service

Services & Amenities

Check-in and Check-out

Check-in: 3:00 PM

Check-out: 11:00 AM

Express Checkin, Express Checkout

 

Internet Access

Guest rooms: Complimentary Wireless, Wired

Lobby and public areas: Complimentary Wireless

Meeting rooms: Wireless, Wired

 

Parking

On-site parking, fee: 25 HKD hourly, 300 HKD daily

Complimentary self-parking for in-house guest.

 

Property Details

41 floors, 3640 rooms, 361 suites

13 meeting rooms, 152,223 sq ft of total meeting space

 

Pet Policy

Pets not allowed

All public areas non-smoking

Barber/Beauty shop

Car Rental

Vending machines

Video games

Gift/newsstand

Concierge desk

Foreign exchange

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Valet dry-cleaning

General Room Amenities

Air conditioning

Alarm clock

Bottled water: Complimentary

Coffee maker/tea service

Crib/Play Yard

Individual climate control

Iron and ironing board

Mini fridge

Pillows: foam

Pull-out sofa bed

Rollaway bed: 345.00 HKD Per Room Daily

Safe

 

Bathroom Amenities

Bathrobe

Bathroom amenities

Hair dryer

Separate tub and shower

 

Room Entertainment

Cable channel: CNN

Cable/satellite TV

Color TV

Mini Bar - fee

Plug In Panel

 

Business Amenities

Electrical outlet: desk level

Phone feature: cordless

Phone feature: speakerphone

Phone feature: voice mail

Two-line phone

 

Kitchen Amenities

Table and chairs

 

Visit the Accommodations page for more information >

Dining Services

Room service, 24-hour

 

INTERNATIONAL

Feast

Mix and mingle in the lively atmosphere of Feast. A showcase of international flavors, this restaurant offers options combining fresh ingredients with an extensive buffet, live cooking stations and an energetic open kitchen.

Dress code: Casual Phone: +853 8113 1200

 

OTHER

Poolside Café and Bar

Bask in the Macao sunshine at our two poolside cafés and lounges. Situated on the fourth-floor pool deck, featuring a relaxing lounge, where Macanese snacks and refreshing beverages are served alongside.

Reservations required

Dress code: Casual Phone: +853 8113 1200

 

Visit the Dining page for more information >

Activities

Biking trail (0.3 miles)

Jogging/fitness trail (0.3 miles)

 

Fitness

Fitness center on-site

 

Swimming

3 Swimming pools

 

Spa

Shine Spa for Sheraton™ (Appointment is Required)

 

Golf

(2.4 miles)

 

Visit the Fitness and Recreation area of our Experiences page for more information >

Alto de Coloane Park & Statue of A-Ma

Estrada do Alto de Coloane,Coloane

 

Macau Tower Convention & Entertainment Centre

Largo da Torre de Macau

 

A-Ma Statue

Barra Square

 

Guia Fortress

Guia Chapel

 

Lou Kau Mansion

No.7, Travessa da Sé

 

Ruins of St. Paul

Company of Jesus Square

 

teamLab SuperNature Macao

Cotai Expo, The Venetian Macao

Macau International Airport (MFM)

Airport Phone: +853 2886 1111

Hotel direction: 3.0 miles NE

Airport shuttle service, complimentary

Mon-Sun: 10:00 AM - 10:30 PM

Alternate transportation: Hotel Limousine; fee: 450 HKD (one way) ;on request

Estimated taxi fare: 50 HKD (one way)

Bus service, fee: 6 HKD (one way)

Visit MFM airport website >

Driving directions

Start from Macau International Airport, continue to Av. Wai Long (head south; use the left 2 lanes to turn slightly left), follow Av. Wai Long and Estr. do Istmo to Estr. Flor de Lotus in Cotai (use the right lane to turn slightly left onto Av. Wai Long; at Rotunda do Aeroporto, take the 2nd exit; continue onto Av. Wai Long; at Rotunda do Istmo, take the 2nd exit onto Estr. do Istmo), drive to your Sheraton Grand Macao(at Rotunda Flor de Lotus, take the 1st exit onto Estr. Flor de Lotus; turn left) and arrive at Sheraton Grand Macao.

 

Zhuhai Jinwan Airport (ZUH)

Airport Phone: +86 756 777 1111

Hotel direction: 8.1 miles NW

This hotel does not provide shuttle service.

Alternate transportation: Not Available

 

Hong Kong International Airport (HKG)

Airport Phone: +852 2181 8888

Hotel direction: 16.2 miles NE

This hotel does not provide shuttle service.

Alternate transportation: Cotai Water Jet;scheduled

Shenzhen Bao'an International Airport (SZX)

Airport Phone: +86 755 2345 2663

Hotel direction: 37.3 miles NE

This hotel does not provide shuttle service.

Alternate transportation: Not Available

 

Guangzhou Baiyun International Airport (CAN)

Airport Phone: +86 20 3606 6999

Hotel direction: 87.0 miles N

This hotel does not provide shuttle service.

Alternate transportation: Not Available

Messenger service

For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +853 2880 2000.

 

Accessible Areas with Accessible Routes from Public Entrance

Business Center

Fitness Center

Meeting spaces and ballrooms

Pool accessible

Pool pathway

Public entrance alternative

Registration Desk Pathway

Registration desk

Restaurant(s)/Lounge(s)

Spa

 

Accessible Hotel Features

Accessible Self-parking

Self-parking facility, van-accessible spaces

Self-parking, accessible spaces

Service animals are welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Elevators

 

Guest Room Accessibility

Accessible guest rooms with 32” wide doorways

Accessible route from public entrance to accessible guest rooms

Alarm clock telephone ringers

Bathroom grab bars

Bathtub grab bars

Bathtub seat

Deadbolt locks, lowered

Door night guards, lowered

Doors with lever handles

Electrical outlets, lowered

Flashing door knockers

Roll-in shower

Shower wand, adjustable

Toilet seat at wheelchair height

Transfer shower

Vanities, accessible

Viewports, lowered