Welcome to Sheraton Grand Macao

The Star of Cotai - Your ultimate destination at Macao

Home to 4,001 rooms and suites, Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao offers 5-star service and is conveniently located in the heart of the Cotai Strip. Host an event in our 52,645-square-foot (4,891-square-meter) Kashgar Grand Ballroom featuring space for 5,000 guests. Rejuvenate at Shine Spa for Sheraton, or relax under the sun at our outdoor pool with private cabanas. Enjoy a lavish buffet featuring International favorites and local specialties at Feast, or visit The Conservatory where brings together three dining experiences under one roof, Three Bottles, Chaan and The Sweet Shop, offering an array of British-inspired and authentic Cantonese food, beverages and sweet delights, as well as a Tea Room for guests to enjoy grab-and-go from breakfast till late.

Exterior evening view of sheraton grand macau hotel entrance
World's Largest Sheraton
Exterior evening view of sheraton grand macau hotel entrance
World's Largest Sheraton

Centered at the Heart of It All

Sheraton Grand Macao is just minutes from world-class shopping, dining and entertainment on the vibrant Cotai Strip.

Experience Macao

Home to 4,001 rooms and suites, Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao is perfectly positioned in the heart of the Cotai Strip.

Exterior of glass dome next to several pools surrounding the hotel grounds.
Terrace suite living area with seating and red couches
Guest Rooms & Suites
Terrace suite living area with seating and red couches
Guest Rooms & Suites

Rooms and Suites

Family Suites

Plenty of space, entertainment and kid-focused amenities make Family Suites the perfect family home away from home.

Family suite kids room with colorful bunkbed and kid decor

Ambassador Suite - Living Room

Celebrate at Sheraton

: August 8, 2022December 30, 2022

Book our “Celebrate at Sheraton” hotel package and receive hotel credits.

Sheraton Grand Macao

Discover London at Sheraton

: April 1, 2022December 31, 2022

Experience the dazzling city of Macao while discovering our unique London themed attractions at Sheraton Grand Macao, the World’s Gathering Place.

Family Suite

Family Suite Hotel Package

: June 1, 2022December 31, 2022

Enjoy a one-night stay at our spacious Family Suite, complimentary minibar, afternoon tea set at The Conservatory, and more!

Aerial view of swimming pools, cabanas and foliage
Inviting Pools & Oasis
Aerial view of swimming pools, cabanas and foliage
Inviting Pools & Oasis

Exhilarating Pools

Enjoy the hotel’s exhilarating location at our three outdoor pools. Surrounded by lush tropical foliage and overlooking the famous Cotai Strip, they provide an ideal spot to gather for some family fun or tranquil downtime.

Pool with view of eiffel tower
Our Location

Getting Here

Sheraton Grand Macao

The Londoner Macao, Estrada do Istmo s/n, Cotai, Macau, China

Tel: +853 288-02000
Distance From Property: 4.9 KM
Phone Number: +853 288-61111
Visit Website
Airport Shuttle: Complimentary
Alternate Airport Transportation:
Hotel Limousine
Distance From Property: 13 KM
Phone Number: +86 756-777 8888
Alternate Airport Transportation:
Not Available
Distance From Property: 140 KM
Phone Number: +86 20-36066999
Alternate Airport Transportation:
Not Available

On-Property:

Private Car Service:
Limousine/Van Service

Macau aerial view of downtown city lights, clock tower, and streets.
Map & Directions

Uncover the extraordinary treasures of Macao. Situated on the western bank of the Pearl River Delta, just an hour’s ferry or a 15-minute helicopter ride from Hong Kong, this unique region combines a vibrant Portuguese heritage with colorful Chinese roots. Located in the center of the exciting Cotai Strip, Sheraton Grand Macao is just steps from premier shopping, dining, and entertainment.

Awards & Accolades

2020

2020 Travelers' Choice- Tripadvisor

Hotel exterior lit up at night.
Discover Macau's Treasures
Hotel exterior lit up at night.
Discover Macau's Treasures

Property Details

Restaurant

Fitness Center

Spa

Outdoor Pool

Meeting Space

Gift Shop

Dry Cleaning Service

Laundry

Room Service

24 Hour Room Service

Wake up Calls

Daily Housekeeping

Turndown Service

Kitchenette

Service Request

Check-in: 3:00 pm

Check-out: 11:00 am

Pet Policy

Pets Not Allowed

The hotel does not allow pets at this time.

Parking On-Site Parking

Hourly: 25

Daily: 300

Additional Parking Information

Complimentary self-parking for in-house guest.

Policies and Payments

Accepts: Cash,Credit Cards

Contactless mobile payments

Services

Concierge desk service

Currency Exchange

Property has elevators

Vending Machine

Languages spoken by staff:
Chinese,English,Mandarin,Filipino

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +853 288-02000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

Macao Green Hotel Award Certified

Footprints

Carbon Footprint : 93.7 kg per room night

Water Footprint : 440 liters per room night

Environmental Practices

Guest Room Recycling