Welcome to Sheraton Grand Macao

The Star of Cotai - Your ultimate destination at Macao

Home to 4,001 rooms and suites, Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao offers 5-star service and is conveniently located in the heart of the Cotai Strip. Host an event in our 52,645-square-foot (4,891-square-meter) Kashgar Grand Ballroom featuring space for 5,000 guests. Rejuvenate at Shine Spa for Sheraton, or relax under the sun at our outdoor pool with private cabanas. Enjoy a lavish buffet featuring International favorites and local specialties at Feast, or visit The Conservatory where brings together three dining experiences under one roof, Three Bottles, Chaan and The Sweet Shop, offering an array of British-inspired and authentic Cantonese food, beverages and sweet delights, as well as a Tea Room for guests to enjoy grab-and-go from breakfast till late.

Renovation enhancement
Renovation works will be carried out in certain guestrooms and suites from 9:00am to 8:00pm daily in order to elevate the guest experience within Sheraton Grand Macao, which at times could be noisy. Our services and facilities will operate as normal.
Sheraton Grand Macao - Exterior del hotel - De día
World's Largest Sheraton
Sheraton Grand Macao - Exterior del hotel - De día
World's Largest Sheraton

Centered at the Heart of It All

Sheraton Grand Macao is just minutes from world-class shopping, dining and entertainment on the vibrant Cotai Strip.

Experience Macao

Home to 4,001 rooms and suites, Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao is perfectly positioned in the heart of the Cotai Strip.

Sala Pool
Terrace Suite - Living Room
Guest Rooms & Suites
Terrace Suite - Living Room
Guest Rooms & Suites

Rooms and Suites

Family Suites

Plenty of space, entertainment and kid-focused amenities make Family Suites the perfect family home away from home.

Family Suite
Renovation enhancement
Renovation works will be carried out in certain guestrooms and suites from 9:00am to 8:00pm daily in order to elevate the guest experience within Sheraton Grand Macao, which at times could be noisy. Our services and facilities will operate as normal.
Sala Pool Day View
Inviting Pools & Oasis
Sala Pool Day View
Inviting Pools & Oasis

Exhilarating Pools

Enjoy the hotel’s exhilarating location at our three outdoor pools. Surrounded by lush tropical foliage and overlooking the famous Cotai Strip, they provide an ideal spot to gather for some family fun or tranquil downtime.

Sala Pool with Eiffel Tower
OUR LOCATION

GETTING HERE

Sheraton Grand Macao

The Londoner Macao, Estrada do Istmo s/n, Cotai, Macau, China

Tel: +853 288-02000
Distance From Property: 4.9 KM
Phone Number: +853 288-61111
Visit Website
Distance From Property: 13.0 KM
Phone Number: +86 756-777 8888
Alternate Airport Transportation:

Not Available

Distance From Property: 140.0 KM
Phone Number: +86 20-36066999
Alternate Airport Transportation:

Not Available

On-Property:

Private Car Service:

Limousine/Van Service

Sheraton Grand Macao - Hotel Exterior - Night
Map & Directions

Uncover the extraordinary treasures of Macao. Situated on the western bank of the Pearl River Delta, just an hour’s ferry or a 15-minute helicopter ride from Hong Kong, this unique region combines a vibrant Portuguese heritage with colorful Chinese roots. Located in the center of the exciting Cotai Strip, Sheraton Grand Macao is just steps from premier shopping, dining, and entertainment.

Awards & Accolades

2020

2020 Travelers' Choice- Tripadvisor

Sheraton Grand Macao - Exterior del hotel - De noche
Discover Macau's Treasures
Sheraton Grand Macao - Exterior del hotel - De noche
Discover Macau's Treasures

Property Details

Restaurant

Fitness Center

Spa

Outdoor Pool

Meeting Space

Free Wifi

Gift Shop

Dry Cleaning Service

Laundry

Room Service

24 Hour Room Service

Wake up Calls

Daily Housekeeping

Turndown Service

Kitchenette

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 18

Pet Policy

Pets Not Allowed

The hotel does not allow pets at this time.

Parking On-Site Parking

Hourly: P25

Daily: P300

Additional Parking Information

Complimentary self-parking for in-house guest.

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments

Services

Concierge desk service

Currency Exchange

Property has elevators

Vending Machine

Languages spoken by staff:
Chinese, English, Mandarin, Filipino

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +853 288-02000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 64.58 kg per room night

Water Footprint: 391.22 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at Sheraton Grand Macao is 3:00 pm and the check-out time is 11:00 am.

The pet policy at Sheraton Grand Macao is:

Pets Not Allowed (The hotel does not allow pets at this time.)

The parking options at Sheraton Grand Macao are:

On-Site Parking: Hourly: P25; Daily: P300 Complimentary self-parking for in-house guest.

The property amenities at Sheraton Grand Macao are:

Restaurant Fitness Center Spa Outdoor Pool Meeting Space Free Wifi Gift Shop Dry Cleaning Service Laundry Room Service 24 Hour Room Service Wake up Calls Daily Housekeeping Turndown Service Kitchenette Digital Check In Service Request

Yes, Sheraton Grand Macao has free Wi-Fi available to hotel guests.