WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

• Signage and hand sanitizer throughout our hotel to remind guests to maintain social distancing and to keep proper hand hygiene.
• Face Cover mandate for employees and hotel guests while in common areas of our hotel, interior and exterior.
• Partitions installed at front desk, concierge and food and beverage hostess stand.
• Closure of interior restaurant and all meeting spaces due to local government mandate.
• Occupancy limits and seating capacities reductions in our al fresco restaurants in compliance with local and state mandates.
• Mobile check-in.
• All non-essential and high touchpoint items removed from common areas and guest rooms.
• Housekeeping service paused, service and delivery of essential items upon guest request.
• In room dining service paused.

In keeping with Marriott's Commitment to Clean and our company's Rest Assured program, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and fitness room, and business center. Hand sanitizing stations have been added to hotel entrances, pool areas, restaurants, fitness and business center. All lounge chairs at our pools and beaches are deep cleaned and disinfected between guest usage.

Personal Protective Equipment (PPE): Staff members wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear face coverings.

Room Amenities:

• All non-essential items have been removed from our guest rooms.
• Any items are delivered to guests upon request, and will be placed on the outside of the guest room.
• Housekeeping service requests will have to be scheduled and are only performed in the absence of the guest.
• Each guest receives a wellness kit upon arrival which contains individually wrapped face masks, hand sanitizer and disinfectant wipes.
• There is additional measurement inside guests' rooms informing guest of deep cleaning and high disinfection in place, such as bathroom toilet stickers, remote control wraps, etc.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

• Fitness Center: Open, face masks required and physical distancing required during work outs.
• Spa: Service paused.
• Beach: Open.
• Adult, Family Pool, Jacuzzi open with limited seating capacity, meeting the 6ft local government mandate.
• Donna Mare Restaurant takeout and delivery only.
• Lobby Lounge: Closed.
• Donna Mare and Bungalow by the Sea al fresco dining available 7am -9.30pm.
• Egan Boutique online shopping and hotel or home delivery only.
• In Room Dining: Service paused.

Menus are available via QR code only or displayed on guest room TV's, no paper / reusable menus in place. Seating meets local government guidelines with 6ft physical distance, guests are required to wear face mask while being seated, with the exception when consuming food or beverages. Staff is wearing PP&E (masks and gloves).

• Donna Mare Restaurant (interior) takeout and delivery only.
• Donna Mare and Bungalow by the Sea al fresco dining available 7am -9.30pm.
• In Room Dining Service paused.
• Lobby Lounge: Closed.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: 1000 points per stay offered per Resort Loyalty Terms and Conditions.
• Late Check-Out: Currently granted to all Marriott Bonvoy levels, based upon availability.
• Mobile Check-In/Check-Out: All guests and all Marriott Bonvoy levels through guest room TV or Marriott Bonvoy app.
• Mobile Key: Available to all Marriott Bonvoy levels.
• Mobile Guest Requests: Available to all Marriott Bonvoy levels.