Welcome to Sheraton Ambassador Hotel

A transformative hotel experience in Monterrey, Mexico

Situated in the bustling city of Monterrey, Nuevo Leon, Sheraton Ambassador Hotel welcomes business and leisure travelers with contemporary sophistication, innovative amenities and exceptional service. We're located within walking distance of the city's downtown district, moments from the Pabellón M, convention center and a short drive from both area airports. Settle in to pet-friendly rooms and suites with complimentary Wi-Fi and the Sheraton Signature Sleep Experience. Reserve our upgraded accommodations to gain access to the sleek Sheraton Club Lounge, with its added benefits. Local tradition blends seamlessly with international flair in our on-site restaurants, Doña Mayor and Grill & Vine; 24-hour room service is available as well. Additional hotel amenities include a 24-hour fitness center and on-site business facilities. Those planning events in Mexico will be delighted with our 9,526 square feet of bright, versatile space, complemented by exquisite catering and comprehensive planning services.

Rooms and Suites

Guestrooms and Suites

Find total relaxation in our 229 warm and comfortable guest rooms and suites, with great views of the Monterrey skyline. Enjoy the plush Sheraton Signature Sleep Experience and stay connected using the High Speed Internet Access with plug and play connections.

Master guest suite with king bed.
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Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.

Updated Within the Last Three Years

Meetings

Find inspiration in our 11 meeting rooms, totaling 9,970 square feet. As one of the largest meeting facilities in town, we are able to welcome groups of 10 to 800 people. All rooms are complete with state-of-the-art architecture and technology. We will do whatever we can to make your event run as smoothly as possible, whether it's rearranging a room or setting up a catered event in our outdoor pool or public areas.

Meeting Room
OUR LOCATION

GETTING HERE

Sheraton Ambassador Hotel

Ave. Hidalgo 310 Oriente, Monterrey, Nuevo Leon, Mexico, 64000

Tel: +52 81-83807000
Distance From Property: 28.2 KM
Phone Number: +52 81-8288-7700
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Distance From Property: 24.2 KM
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On-Property:

Onsite Car Rental Company:
Alamo Rent A Car

Nearby:

Bus Station:

Central de Autobuses

Subway Station:

Estacion Padre Mier

Sheraton Club

Sheraton Club in Monterrey, Mexico

At Sheraton Ambassador, upgrading to Club means upgrading to a higher level of comfort, complete with special touches like complimentary daily breakfast and a premium selection of beverages and hors d'oeuvres in the Club Lounge.

Business Center

Link@Sheraton

Traveling for business? Stop by our business center where you can check emails, print documents, and complete your last minute checklist.

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

Learn More
Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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Property Details

Restaurant

Meeting Space

Room Service

Wake up Calls

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome.

Pets are not allowed in food & beverage areas.

Non-refundable pet fee Per Stay: $50

Maximum pet weight: 20kgs

Maximum Number of Pets in Room: 1

Parking On-Site Parking

Daily: $6

Electric Car Charging Station
Policies and Payments

Accepts: Cash, Credit Cards

Services

Property has elevators

Languages spoken by staff:
Spanish, English

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 81-83807000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Footprints

Water Footprint: 810.38 liters per room night

Environmental Practices

Electric car charging