Welcome to Sheraton Monterrey Ambassador

A transformative hotel experience in Monterrey, Mexico

A seamless blend of modern sophistication, innovative amenities and exceptional service, Sheraton Ambassador Hotel welcomes business and leisure travelers to bustling Monterrey Nuevo Leon Mexico. You will find our hotel steps from Monterreys downtown district, moments from the Pabellon M, the convention center and a short drive from both area airports. Settle into pet friendly hotel rooms and suites with free WiFi and the Sheraton Signature Sleep Experience. Reserve our upgraded lodging to gain access to the sleek Sheraton Club Lounge with its added benefits. The traditions of Monterrey blend perfectly with international flair in our hotel restaurants, Dona Mayor and Grill and Vine, 24 hour room service is available as well. Additional hotel amenities include a 24 hour fitness center and onsite business facilities. Those planning events in Nuevo Leon, Mexico will be delighted with our 9526 square feet of bright, versatile space, complemented by exquisite catering and comprehensive planning services.

Rooms and Suites

Guestrooms and Suites

Find total relaxation in our 229 warm and comfortable guest rooms and suites, with great views of the Monterrey skyline. Enjoy the plush Sheraton Signature Sleep Experience and stay connected using the High Speed Internet Access with plug and play connections.

King Junior Suite

Updated Within the Last Three Years


Find inspiration in our 11 meeting rooms, totaling 9,970 square feet. As one of the largest meeting facilities in town, we are able to welcome groups of 10 to 800 people. All rooms are complete with state-of-the-art architecture and technology. We will do whatever we can to make your event run as smoothly as possible, whether it's rearranging a room or setting up a catered event in our outdoor pool or public areas.

Meeting Room


Sheraton Monterrey Ambassador

Ave. Hidalgo 310 Oriente, Monterrey, Nuevo Leon, Mexico, 64000

Tel: +52 81-83807000
Distance From Property: 28.2 KM
Phone Number: +52 81-8288-7700
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Distance From Property: 24.2 KM
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Onsite Car Rental Company:
Alamo Rent A Car


Bus Station:

Central de Autobuses

Subway Station:

Estacion Padre Mier


Plan and Prepare for your Stay

Sheraton Club

Sheraton Club in Monterrey, Mexico

At Sheraton Ambassador, upgrading to Club means upgrading to a higher level of comfort, complete with special touches like complimentary daily breakfast and a premium selection of beverages and hors d'oeuvres in the Club Lounge.

Business Center


Traveling for business? Stop by our business center where you can check emails, print documents, and complete your last minute checklist.

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

Learn More
Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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Property Details


Meeting Space

Free Wifi

Wake up Calls

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome.

Pets are not allowed in food & beverage areas.

Non-Refundable Pet Fee Per Stay: $50

Maximum Pet Weight: 20kgs

Maximum Number of Pets in Room: 1

Parking On-Site Parking

Daily: $6

Electric Car Charging Station
Policies and Payments

Accepts: Cash, Credit Cards


Property has elevators

Languages spoken by staff:
Spanish, English

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 81-83807000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Water Footprint: 708.95 liters per room night

Environmental Practices

Guest Room Recycling

Electric car charging

What are the check-in and check-out times at Sheraton Monterrey Ambassador?

The check-in time at Sheraton Monterrey Ambassador is 3:00 pm and the check-out time is 12:00 pm.

Does Sheraton Monterrey Ambassador allow pets?

The pet policy at Sheraton Monterrey Ambassador is:

Pets Welcome

Pets are not allowed in food & beverage areas.

Non-Refundable Pet Fee Per Stay: $50

Maximum Pet Weight: 20kgs

Maximum Number of Pets in Room: 1

What are the parking options at Sheraton Monterrey Ambassador?

The parking options at Sheraton Monterrey Ambassador are:

On-Site Parking

Electric Car Charging Station

What property amenities are available at Sheraton Monterrey Ambassador?

The property amenities at Sheraton Monterrey Ambassador are:


Meeting Space

Free Wifi

Wake up Calls

Service Request

Does Sheraton Monterrey Ambassador have Wi-Fi?

Yes, Sheraton Monterrey Ambassador has free Wi-Fi available to hotel guests.