WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

We are looking forward to welcoming you in compliance with the coronavirus guidelines: Measures - Bavarian State Ministry of Health and Care
Please rest assure that the well-being of our guests and employees is our absolute priority and that we adhere to all guidelines drawn up by the responsible authorities in order to avoid any possible risk to your health. 

• We kindly ask you to keep a safety distance of at least 1.5 meters to protect yourself as well as other guests and our employees in all public areas.
• Wearing a face mask is still recommended for protecting yourself and others.
• Face masks, gloves and disinfectant gel are available in all areas of the hotel. 
• We will provide daily housekeeping cleaning services while you are away from the room. If you would like to modify your housekeeping schedule, please contact us during your stay. 
• Use the Marriott Bonvoy App and benefit from the contactless offers: Pro Active Chat, Mobile Check-In and Check-Out, mobile Key and Mobile Request.

Don't forget to check the entry and quarantine regulations if you are planning to visit us from outside of Germany.

Commitment to Clean

We take hygiene and cleanliness standards very seriously. In keeping up with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Wearing a face mask is still recommended for protecting yourself and others.
The room amenities have been adapted to the current hygiene standards. Guest rooms are not entered in the evening. therefore, no turn-down or 'Make a green Choice' service is currently offered. Of course we will bring fresh towels to the room upon request. 

Room Amenities:

• In-room coffee makers are currently available. Amenities in the minibar were removed and guest will be able to purchase items in the Grab and Go market.
• Disinfectant wipes are available in the room for every arriving guest as well as upon request.
• All printed media have been removed in the rooms, but can be requested at the front desk.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact out team at any time.

Fitness Center:
Our gym is open by complying the hygiene regulations daily 24 hours. We kindly ask our guests to clean up all fitness equipment with disinfectant after each use.
Swimming Pool and Jacuzzi:
Our pool area is available to our guests daily from 7:00 a.m. to 9:30 p.m.
Sauna and Steam Bath:
Available on weekdays from 04:00 p.m. to 09:30 p.m. and weekends and holidays from 10:00 a.m. to 9:30 p.m. 
Spa treatments:
currently not available

We kindly ask you to keep a safety distance of at least 1.5 meters to protect yourself as well as other guests and our employees. Wearing a face mask is still recommended for protecting yourself and others. 

Breakfast:
The breakfast buffet is served in our restaurant Fresh Fields.
Daily from 6:30 a.m. to 11:00 a.m.
Lunch and Dinner:
Lounge93: Daily from 10:30 a.m to 08:00 p.m
Champions Diner: Daily from 5:00 p.m. to 12:00 a.m. (kitchen until 10:30 p.m.)
Room service:
Daily 24 hours
Terrace93:
Daily from 10:30 a.m to 08:00 p.m.

We kindly ask you to keep a safety distance of at least 1.5 meters to protect yourself as well as other guests and our employees. Wearing a face mask is still recommended for protecting yourself and others. 

DISCOVER RESTAURANTS

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Platinum Elite Members, Titanium Elite Members and Ambassador Elite Members are offered to enjoy our breakfast buffet.
• Welcome Gift: depending on membership status
• Late Check-Out: available according to Marriott Bonvoy guidelines
• Mobile Check-In/Check-Out: Yes
• Mobile Key: Yes
• Mobile Dining: No
• Mobile Guest Requests: Yes

Travelers should review the destination country's government guidance to confirm eligibility to travel & understand vaccination/testing requirements.