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Fairfield Inn & Suites Plattsburgh

  • WHAT TO EXPECT

Welcome to Fairfield Inn & Suites Plattsburgh

Thank you for selecting Fairfield Inn & Suites Plattsburgh for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Plattsburgh experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PLAN YOUR DAY

Get the most out of your stay by exploring all Plattsburgh has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our breakfast area in compliance with local and state mandates, and partitions installed at front desk stations.

Mobile check-in, housekeeping/maintenance service requests, and guest mobile chat are all accessible via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all hotel common areas.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Housekeeping Stayover Service: Housekeeping stayover service is available by request only. You must contact the front desk to inform them you are opting in for housekeeping stayover service. If no contact is made the property will assume you have opted out of stayover service for your stay.
  • Room Amenities: In-room coffee makers are not currently available. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open 24 hours, face masks required at all times. Only one guest/group allowed in at a time. Must contact the front desk to book a time-slot prior to admittance.
  • Pool/Spa: Open 8am-8pm. Only one guest/group allowed in at a time. Must contact the front desk to book a time-slot prior to admittance.
  • Business Center: Open 24 hours, face masks required.

Modified operational practices for complimentary breakfast. No hot-items are currently being served (eggs, sausage, oatmeal, etc.). Breakfast offerings have been altered to a To-Go style variety.

Hours of operation are standard:
Mon-Fri - 6AM-9AM
Sat/Sun/Holidays - 6AM-10AM

All food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Complimentary breakfast offered to all guests, regardless of Marriott Bonvoy status.
  • Welcome Gift: Platinum/Titanium/Ambassador member's receive 500 welcome points or the option to choose any one item from our Corner Market.
  • Late Check-Out: Gold Elite - Up to 2pm Platinum/Titanium/Ambassador - Up to 4pm.
  • Mobile Check-In/Check-Out: Available to all Bonvoy members via the Bonvoy App.
  • Mobile Key: Not available until 2021.
  • Mobile Guest Requests: Available to all Bonvoy members via the Bonvoy App.

Hand Sanitizing Stations are located all throughout our property, and have been placed strategically to cover all high traffic areas.

Sanitizing wipes are available in all guest rooms, and are available at the front desk by request. Other PPE items (masks, gloves) are also available by request from the front desk.

All rooms are deep cleaned after checkouts.

Stayover services have resumed, and are available by request only. Guests must notify the front desk that they would like stayover services for their rooms for specified dates. If a guest fails to notify the front desk that they would like stayover services, the property will assume no stayover services are requested.

 

Need Help?

Contact Fairfield Inn & Suites Plattsburgh for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 518-536-7600
579 Route 3, Plattsburgh, New York, USA, 12901