Please allow yourself time to indulge in a complete spa experience. To improve the benefits of both your treatment and overall well-being, begin your visit with preparatory hot-and-cold contrast hydrotherapy, for a duration of 30 minutes or less. This program can be enjoyed within each gender-specific locker room: 5-minute Sauna; dry heat for muscle recovery and pain relief 5-minute Steam; wet heat to flush toxins from the body and improve breathing 30-second Cold Shower; to stimulate circulation 5-minute Rest 10-minute Vitality Hot Tub; to boost the immune system and promote overall relaxation 30-second Cool Shower; to regulate body temperature 5- to 10-minute Rest before your spa treatment; enjoy complimentary infused water or tea
Please arrive at least 30 minutes prior to your appointment time to enjoy your spa journey and experience all of the therapeutic benefits of our hydrotherapy amenities. For a blending session at our Aroma Design Bar, please plan on an additional 25 minutes. Your spa reservation is held specifically for you and late arrivals may result in abbreviated service. Your service will end as scheduled as not to delay the next guest.
The Phoenician Spa is an adult environment of tranquility and relaxation. We respect the rights of all guests to privacy and quiet. Mobile phones and cameras are not permitted in any treatment rooms or relaxation lounges. In all other areas, please keep phones on silent mode.
Spa guests 18 years and older are welcome in all areas of the spa, including locker rooms, treatment center and rooftop pool. Salon services are available to younger guests when accompanied by an adult.
Most treatments are enjoyed without clothing. Our service providers are trained to drape you discreetly and to protect your privacy at all times. Swimwear is required at the rooftop pool. Upon arrival, you will receive a robe, slippers and locker for your personal belongings. Please leave valuables in your guestroom or at home.
Please consume plenty of water during your spa visit and throughout your stay in the dry Arizona climate. Please notify our staff when making reservations if you have any special health considerations. Some medical conditions may require consulting with your physician prior to receiving spa treatments. Expectant mothers may enjoy many of the treatments offered after the first trimester; we advise you to avoid treatments using deep pressure or heat. Consuming alcoholic beverages is not recommended before or after a spa treatment. The Phoenician Spa is a smoke-free environment, including the rooftop pool.
Service providers and spa staff who assisted you during your visit will receive gratuities through the 20% service charge, which is added to the treatment total.
All reserved services must be guaranteed with a valid credit card or guestroom confirmation number. A minimum 4-hour notice must be given to cancel or amend any reserved appointment. If less notice is given, 50% of the full treatment price will be charged. Spa packages, private parties, cabana rentals and personal training sessions require 24-hour cancellation notice. Missed appointments without proper notice are subject to the full treatment price.
Please note that The Phoenician Spa operates on a cashless basis. Payments may be made via credit card (MasterCard, Visa, American Express), or charged to your room.