WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Here at the Siena Hotel, we have taken all possible measures to remind guests to maintain social distancing by placing signage and floor markings throughout. We have also posted occupancy limits and seating capacities reductions in our restaurant, Il Palio, in compliance with local and state mandates, and have installed partitions at the front desk and restaurant host stand. We offer contactless dining options including take-out and room service dropped off outside of your door. We also offer mobile check-ins/check-outs and mobile room keys, as well as service requests via the Marriott Bonvoy app as part of our contactless service options. We have free self-parking as valet is not available at this time.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and doors, as well as provided hand sanitizing stations throughout all public spaces.

Personal Protective Equipment (PPE).

Staff members wear face masks at all times while on property, and based on the activity they are performing, they also wear gloves. Guests are required to wear personal face coverings when public spaces (excluding sitting in the restaurant)

Electrostatic Spraying.

We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities.

Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Closed at this time, but weights are available for guests to check-out.
Shuttle: Operating on Normal Schedule and the interior is disinfected after each use.

Our restaurant, Il Palio, is open for breakfast and dinner seven days a week. Take-away and room service is also always an option for those wanting a contactless experience. The tables in the dining room and bar are socially distanced, and we offer outdoor seating. Our kitchen staff and servers wear face masks at all times and stay as distanced as possible, limiting the number of times they approach the tables.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.


• Mobile Key. Forgo the front desk altogether and go straight to your guest room


• Mobile Dining. Order your private, in-room dining through the app.


• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Points
• Lounge Access: N/A
• Welcome Gift: Points
• Late Check-Out: When available
• Mobile Check-In/Check-Out: Yes
• Mobile Key: Yes
• Mobile Dining: N/A
• Mobile Guest Requests: Yes