Our highest priority remains the safety and comfort of our guests and associates. While cleanliness and safety have always been important, we are implementing even more rigorous, enhanced protocols for hygiene, cleanliness and safety.These enhanced measures include:
- Comprehensive training and use of appropriate personal protective equipment by all associates, installation of hand sanitizer dispensers for guest use in high traffic areas, frequent disinfecting of all high touch surfaces with CDC approved disinfectants, and a heightened cleaning regimen in our guestrooms after checkout that includes additional time between guest occupancy.
- To maintain a high level of care, we now offer most services in a low or no contact setting. From mobile guest services that facilitate check-in, to no contact delivery of food and guestroom amenities, to weekly no-contact housekeeping service for our longer term guests, we are committed to your comfort and safety.
- We are here to help. We have posted signage throughout the hotel to promote physical distancing and safety protocols in public areas. If you have any questions regarding these guidelines or our cleaning procedures or service levels, any of our Guest Service Agents or the Manager on Duty is available to assist.
- While you won't be able to see our smiles, they are as big as they've ever been.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.