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    Hill Country Christmas

    Come experience the magic of the holiday season in the Texas Hill Country

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Hill Country Christmas
November 11 - December 31

Experience a Winter Wonderland of Adventure

Book your holiday getaway and experience a Winter Wonderland of luxury and holiday adventure. From Christmas-themed suites to exciting new winter activities the whole family can enjoy, you'll create holiday memories to last a lifetime at JW Marriott San Antonio.

JW Marriott San Antonio Hill Country Resort & Spa
23808 Resort Parkway
San Antonio, TX 78261
210.276.2500 | jwsanantonio.com

Hill Country Christmas FAQs

What are the Hours of Operation for all Events & Activities?
Hours of Operation vary by day and by event. View Schedule Online at www.jwhillcountrychristmas.com.

How do I find my way around the resort?
See front desk for a map of the resort as well as a map of our holiday activities.

What Holiday attractions are available at the resort?
There are many different activities and events available for guests to enjoy at the Resort. 
For a full list of available options, please visit www.jwhillcountrychristmas.com.

Where can I buy my tickets?
To purchase tickets, please refer to our website. Tickets must be purchased online, there is no box office at the resort. Once purchased, your e-ticket will be emailed to you. You can simply show your ticket on the phone or printed out to the attendant to be scanner prior to entering the attraction.

Do I have to purchase a ticket for each attraction?
We have both ticketed and complimentary attractions at the resort. For a full list of all the attractions and pricing, see our website.

Are the tickets for timed entry slots?
Depending on the attraction and its capacity, many of our experiences can only be purchased for a specific date and time. Please check your ticket for additional details.

Are tickets refundable?
Tickets for day resort guests are non-refundable. 
Overnight guests who provide their room reservation number during the ticket booking process are subject to a 72-hour cancellation policy for a full ticket refund; ticket reservations canceled within 72-hours are non-refundable.

Do you need to be a hotel guest to buy tickets?
No. Our holiday attractions are open for visitors as well as overnight guests. Many of our guests decide to stay overnight in order to enjoy all the holiday events and attractions available at our resort.

How do I get my tickets if they are part of a package?
All overnight guests who purchased a package will receive an email from the hotel with instructions on how to reserve your ticket timeslot and receive your e-ticket. There are no physical printed tickets; simply show your e-ticket to the attendant who will scan it for entry.

Am I allowed to take pictures?
Guests are allowed to take photos with phones or personal cameras.

Are the holiday experiences ADA compliant and stroller accessible?
All holiday attractions are accessible and ADA compliant.

Are strollers allowed?
Yes, strollers are allowed if they do not impede traffic flow at the resort.

Where do I park?
You may self-park or valet park. Valet is $42 plus tax.

What should I bring?
Other than your holiday cheer, you don’t need anything to enjoy our attractions other than your e-ticket.

Are the holiday activities for all ages?
Yes! Our attractions can be enjoyed by guests of all ages and are something the whole family can experience together. There is something for everyone at Hill Country Christmas.

What time do I need to arrive for my timed ticket?
Please plan to arrive ten minutes before your time slot. Our resort is very large so please consider any time necessary to walk from the parking lot to the holiday attractions. If you arrive more than five minutes after your appointed time slot, you will not be allowed to enter.

What do I do if I miss my timeslot?
It is very important that ticket holders are not late for their selected time slot. Capacity limits for each time slot are strictly limited. Guests who are more than five minutes late to their appointed time cannot be guaranteed entry. Please visit Guest Services at the hotel to exchange your ticket for the next available timeslot, subject to availability.