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  • WHAT TO EXPECT

Welcome to Fairfield Inn & Suites Santa Cruz

Thank you for selecting Fairfield Inn & Suites Santa Cruz for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Santa Cruz experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PLAN YOUR DAY

Get the most out of your stay by exploring all Santa Cruz has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage is posted throughout the hotel to remind guests to maintain social distancing and to wear face masks in all public spaces. In accordance with state and local mandates our fitness center, complimentary breakfast and hot tub have been closed. Our pool is open for limited use.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are directed to wear personal face coverings.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Fitness Center: Closed
Pool: Open for 1 room at a time for 45 minute intervals
Breakfast: Closed

We are providing a grab and go breakfast and our market is open for use.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Grab and go
  • Lounge Access: None
  • Welcome Gift: Gold, Platinum, and Ambassador gifts upheld
  • Late Check-Out: Gold, Platinum, and Ambassador guarantees upheld
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: N/A
  • Mobile Dining: N/A
  • Mobile Guest Requests: Standard

 

Need Help?

Contact Fairfield Inn & Suites Santa Cruz for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 831-420-0777
2956 Mission Street, Santa Cruz, California, USA, 95060