WHAT TO EXPECT

Introducing the next level in healthy spaces for your vacation stays. When you and your family vacation with us, we want to help you stay healthy.

Marriott's Commitment to Clean provides cleaner, safer spaces for our Owners, guests and associates. So you can vacation with confidence. And focus on what matters most: time together. For details, learn more about Our Next Level of Clean.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.

A full spectrum of social distancing guidelines have been implemented throughout each property, including:

• Altered traffic flow to support 6-foot spacing
• Removed brochure racks
• Removed unnecessary furnishings
• Installation of signage across the property campus to remind Owners, guests, and associates of social distancing requirements.
• Reduction of seating in common areas, such as lobbies
• Closure of every other stall in common area restrooms
• Limitations on occupancy in fitness centers and removal of certain equipment, where applicable.
• Reductions in pool deck seating, where applicable
• Continued closure of activities centers and kid's clubs. where applicable

In keeping with Our Next Level of Clean and Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and accommodations. These include:

Enhanced Public Space Cleaning. With increased frequency and enhanced cleaning tools, you'll get a heightened level of clean and health safety throughout shared areas. You will find hand sanitizer stations at high-traffic public spaces like the lobby, front desk, elevator landings, food & beverage entrances and fitness center entrances.

Personal Protective Equipment (PPE). All associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Your Clean Home Away from Home

All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols.

• Hospital-grade disinfectants are used in every villa/room, before every check-in.
• Disinfectant wipes are available in the villa/room for every arriving guest as well as upon request.
• Each villa/room is thoroughly cleaned and disinfected, with particular attention paid to high-touch surfaces, such as light switches, door handles, remote controls, countertops, climate controls, and appliance doors using hospital-grade disinfectants
• Removal and replacement of all unused linen/terry from villas/rooms
• Removal and replacement of all unused bathroom amenities, such as soap and shampoo
• Removal and replacement of all opened paper products, such as toilet and facial tissues

The current status of resort amenities is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

• Activities On-Site
• Activity Center - Westin® Family Kids Club
• Beach and Beach Services
• BBQ Grills
• Concierge
• Fitness Center
• Housekeeping
• Jogging Path
• Pools
  • Outdoor Pools
• Pool Chairs
• Poolside Cabanas
• Spa Services - Spa Otomí
• Sports Court / Tennis Courts
• Steam Room / Sauna
• Valet Parking
• Whirlpool Spas

The current status of food and beverage offerings is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open 

• Cocina Casera
• Coralline - Open 11 a.m. to 6 p.m.
• El Ciruelo
• La Cantina Sports Bar
• Margaritas - Swim-up Bar
• Mercadito - Offering limited menu

We look forward to welcoming you to your happy place for a rejuvenating stay at one of our Westin® Vacation Club villa resorts.

When you stay with us, you can enjoy the same like-home features and extra space that our Vacation Club Owners do. Most resorts include complimentary high-speed Wi-Fi and enriching on-site activities to contribute to your well-being.* 

Please note, select Marriott Bonvoy® benefits are available at these ownership resorts:

• Elite Night Credit for a Qualifying Stay
• Points or Miles for all Qualifying Charges
• Free Night Awards, booked at least one (1) day in advance of arrival

When you stay in a Westin Vacation Club villa resort, you are visiting Owners' vacation villas. So while you can enjoy some Marriott Bonvoy benefits — as well as additional benefits associated with a villa stay — we are unable to offer some Marriott Bonvoy member benefits that may be offered at Marriott-branded hotels, including: 

• Complimentary enhanced room upgrades
• Complimentary breakfast
• Early check-in
• Late checkout

To learn more about how Westin Vacation Club properties participate in Marriott Bonvoy, please review the terms and conditions. 

* Additional charges may apply for any activity, event, or program.

Important Alerts

Travel Guidelines from Mexico:

Travel Guidelines from Mexico: For information on the testing requirement and specific documentation that is required, please refer to the U.S. Centers for Disease Control and Prevention website or contact your airline. https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-air-travel.html 

Baja California Sur state - Exercise Increased Caution

Exercise increased caution due to crime.

Criminal activity and violence may occur throughout the state.

There are no restrictions on travel for U.S. government employees in Baja California Sur, which includes tourist areas in: Cabo San Lucas, San Jose del Cabo, and La Paz.

Official Information

As of January 15, 2023, by government decree, smoking is prohibited in all areas of the resort, the beach area, and transit areas in common with other guests. Exclusive areas for smoking will be identified in the resort map if located within the property.

Please visit https://coronavirus.bcs.gob.mx/ for official information on the mandatory restrictions currently in effect at the resort, including, facial covering requirements, temperature checks, social distancing, and other mandates for Owners and guests.

https://mx.usembassy.gov/covid-19-information/
https://coronavirus.gob.mx/

General Property Updates

• Certain Bonvoy benefits do not apply at this resort.
• The Mexican state of Baja California Sur assesses a hospitality tax that is due upon check-out. The tax, charged in Mexican pesos, is subject to currency conversion with your banking institution and subject to change without prior notice. The hospitality tax is assessed by villa size and ranges between an estimated US$4 and US$14 per night.
• Beginning Sept. 6, 2022, a daily environmental fee of 36.30 pesos will be added to the room rate and will be billed in MXN pesos directly to your folio.

Service Animal Policy

Service animals that perform work or tasks are welcome at the resort, but family pets are not permitted. Bringing a pet to the resort will result in a Room Recovery Fee. In the event we discover that you have brought a pet to the resort, you will be charged a Room Recovery Fee in the amount of $500 per pet, and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.

Parking

Daily on-site parking fee: $10 USD

Face Coverings at Our Property

Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.

Free Wi-Fi, & No Resort Fees

At The Westin Los Cabos Resort Villas, enjoy complimentary wireless Internet in all guestrooms and studios, suites and villas, and public areas. We do not charge resort fees.

MORE INFO

WHEN YOU GO, DID YOU KNOW?...

• Vacations Together: You can control your vacation environment in a spacious villa with the conveniences of home. A typical two-bedroom comfortably accommodates family or friends in more than 900 square feet, giving everyone their own space.
• Private Balconies: Most villas include a generously sized private balcony or patio, great for sipping coffee, eating meals, or just relaxing in the fresh air.
• Villa Cooking: For easy meals in, a fully equipped kitchen (or well-equipped kitchenette in studios) lets you make your favorite dishes or snacks anytime. Or warm up those restaurant leftovers.
• Comfortable Meals In: A villa gives you options to eat in your space, on your schedule. You might choose to cook, grab take-out, or get delivery, eating relaxed meals at your family-sized table. Or dine ‘out' on your own balcony.
• Laundry: Most villas include a convenient washer/dryer, so you can have clean clothes (and dry bathing suits) all vacation long. Or if you're flying, pack less.
• Living Areas: After days venturing off the beaten path, you can unwind together in your comfortable living room or on your outdoor balcony.

Features vary by room type. Refer to your selected room's description for details.