WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

• Magnolia Hotels follows CDC's recommended social distancing guidelines and advises guests to stay 6' apart from people they are not traveling with.
• Partitions are installed at Front Desk.
• The hotel clearly marks appropriate distancing. Public space furniture, restaurant seating and gym equipment is arranged to encourage social distancing and in compliance with local and state mandates.
• Sanitizing stations are available at entrances and meeting spaces.
• Prior to check, all rooms are thoroughly cleaned with an approved disinfectant.
• Our contactless, in-room experience includes: removed high-touch multi-guests items, no room service (food and beverage options are available with limited ours and days) and limited housekeeping during stayover (clean sheets and towels are available per requests).

• Magnolia Hotels will defer to CDC recommendations along with federal/local government regulations to what appropriate Personal Protective Equipment is to be worn by employees. PPE equipment is provided to all employees. Employees follow CDC guidelines for hand-washing
• Housekeeping & Guest room cleaning: Prior to check-in of a guest, all rooms will be thoroughly cleaned with a disinfectant found on EPA's List N of approved disinfectants. Housekeeping will sanitize high-touch items such a remote controls, toilet seats, handles, phones, light switches, temperature control units, clocks, etc. Hotel employees will not enter an occupied guest rooms unless specifically requested or to comply with safety protocol.
• We have removed many high touch multi-guest items such as coffee makers, compendiums, magazines, pens, pads of paper.
• Upon guest request, clean towels and linen will be delivered outside the room door. There will be no daily housekeeping service in occupied rooms.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

• Masks are required at all times in all public areas of the hotel
• Fitness Center: Open - masks are required

• Robie's Restaurant and Bar: Open Wed- Sun for Happy Hour and Dinner only - masks are required when not seating

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Grab and Go in the lobby.
• Welcome Gift: Welcome amenity.
• Late Check-Out: Based on availability.