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Yokohama Bay Sheraton Hotel & Towers

  • WHAT TO EXPECT

Welcome to Yokohama Bay Sheraton Hotel & Towers

Thank you for selecting Yokohama Bay Sheraton Hotel & Towers for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Yokohama has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

Signage for occupancy limits of lift and signage at front desk to keep the social distance.

Enhanced Public Space Cleaning
We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Lounges: Open, masks required for entry and disinfection before entry.
Fitness Center: Open, masks required for entry and disinfection before entry.

All venues are open.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Accordingly
  • Lounge Access: Accordingly
  • Welcome Gift: Local Gift is not available
  • Late Check-Out: Accordingly
  • Mobile Check-In/Check-Out: Accordingly
  • Mobile Key: Not available
  • Mobile Dining: Not availabe
  • Mobile Guest Requests: Accordingly

 

Need Help?

Contact Yokohama Bay Sheraton Hotel & Towers for additional hotel concierge recommendations. We look forward to seeing you soon!

+81 45-4111111
1-3-23 Kitasaiwai, Nishi-Ku, Yokohama, Kanagawa, Japan, 220-8501