WHAT TO EXPECT

We have taken the following steps to maintain the highest level of cleanliness and hygiene:

• We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
• Elevators have new self-sanitizing buttons
• We have increased the number of antibacterial hand sanitizers in all public areas.
• Our hotel staff continues to receive ongoing training for enhanced and changing operating procedures so they can correctly guide our guests in safety procedures
• In-room housekeeping service will only be provided upon request, during your stay and guests are asked to vacate room temporarily for service
• Additional linens, towels and toiletries are available by contact-free delivery by contacting the Front Desk.
• Rigorous cleaning and sanitizing protocols will be used to clean guest rooms, including use of Electrostatic sprayers

While the health and safety of our guests has always been a top priority, when you return to Courtyard Toronto/Mississauga West, you will find that we've made a number of enhancements - from offering remote check-in to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining.

Is the Courtyard Toronto/Mississauga West Hotel open?

• Yes, we are open and look forward to welcoming you.

Did anything change with Checking in & out?

• "Must wear Mask" policy in effect to enter hotel - signage on doors.
• Queuing through floor decals, distance while waiting in line
• Mobile check-in option - contactless entry and payment
• Signage throughout the lobby reminding all guests about physical distancing requirements.
• Front desk has temporary physical barriers such as Plexiglas shields installed for added protection
• Multiple Hand Sanitizer Dispensers are available in the lobby and other common areas
• During check-in, guests are provided with COVID-19 information and hotel policies regarding distancing and wearing personal protective equipment.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Our Fitness Center & Indoor Pool are open, and available for guest use with reservations made at front desk. Vaccine verification is required at time of use.

The Bistro is open for Take out and Dine-in. Vaccine Verification is require if Dining In.

Grab ‘N Go items, microwavable dinners prepared by our Chef, Sandwiches, Salads, snacks, and beverages are available in the Market, located in the lobby, daily 24 hours.

A Coffee Maker, Fridge and Microwave available in guest rooms.

We do not have dry cleaning and laundry services available at this time

Our Business Center is open with 2 workstations and a separate Boarding Pass Printing station.

The Bistro is open for Take out and Dine-in. Vaccine Verification is require if Dining In.

Grab ‘N Go items, microwavable dinners prepared by our Chef, Sandwiches, Salads, snacks, and beverages are available in the Market, located in the lobby, daily 24 hours.

A Coffee Maker, Fridge and Microwave available in guest rooms.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.