***** Group Delegates – PLEASE NOTE THAT THE FOLLOWING APPLIES FOR YOUR GROUP BOOKING WHICH MAY VARY FROM STANDARD HOTEL PROCEDURES AND CONFIRMATION EMAILS***** THE RESORT FEE IS COMPLIMENTARY FOR CONFERENCE GUESTS USING THIS LINK; THE FEE IS ADDED DURING THE SELECTION PROCESS, BUT WILL BE REMOVED AT THE FINAL CHECKOUT PHASE. Cancellation policy: All individual reservations must be guaranteed with one-night’s room and tax by credit card, money order or certified cheque at the time of booking. If guests do not arrive, a penalty will be charged of one night’s room rate plus applicable taxes. Individual cancellations will be accepted without penalty to the individual, up to 30 days prior to arrival. Any reservation cancelled within 30 days of arrival will be charged one night’s room plus tax.