Loyalty Program

General Information

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Marriott International’s loyalty program is Marriott Bonvoy™. Prior to February 2019, the program operated under three names: Marriott Rewards®, The Ritz-Carlton Rewards® and Starwood Preferred Guest® (SPG®).

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From August 2018 through February 2019, our three programs shared a unified currency, Elite Status and benefits. But this was temporary while we created a new name and branding for one single program. In February the three programs became Marriott Bonvoy™. It’s the same great program with a single new name, look and attitude. The name Bonvoy is derived from bon voyage, which means “good travels.” We believe travel is good because it has the power to transform, educate and enrich our members and those they meet around the world.

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Rest assured there are no substantive changes to the program that members know and love. Member benefits remain the same under our new branding. However, two of our Elite tier names have changed. Platinum Premier Elite is now Marriott Bonvoy™ Titanium Elite, and Platinum Premier Elite with ambassador service is now Marriott Bonvoy™ Ambassador Elite. The benefits associated with these Elite tiers remain the same. Additionally, all of the program changes implemented in August 2018 are intact, including how members earn and redeem, Elite Status and benefits, Lifetime Elite Status and benefits, currency, participating properties, participating brands, membership account and credit cards.

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You can use your loyalty program membership at 7,000+ participating hotels across our extraordinary portfolio of brands in 131 countries. Learn more about our brands.

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Marriott Bonvoy allows you access to a wide range of benefits, including earning points for free night award stays, exclusive Member Rates, setting reservation preferences, ability to use all features within the mobile app, a speedier reservation process on our websites and more. After joining Marriott Bonvoy and activating your online account, you will be able to manage your account information online; view your points balance, your past and upcoming reservation activity, the best offers available and more.

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Membership is free. Always. Simply complete the online enrollment form to join.

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Simply enroll online with your email address and password. Once you complete the quick and easy process of creating your online credentials, you will be able to manage your account information online, view your account balance and more.

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Existing members from one of our legacy programs are all set to enjoy Marriott Bonvoy with your existing member number and password – no further action is required. However, if you had more than one account (for example, an SPG account and Marriott Rewards account) and did not combine them, you must request to combine your points and nights into a single account.

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First, log in to your account and open your account. Select the Account Overview page, then go to “Profile” to enter or update your preferences, including your preferred credit card, number of towels, the pillows you like and the type of room you prefer.

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In the U.S. & Canada:

American Express

  • Marriott Bonvoy™ American Express® Card (formerly the Starwood Preferred Guest American Express Credit Card): 1-800-297-1000
  • Marriott Bonvoy Brilliant™ American Express® Card (formerly the Starwood Preferred Guest American Express Luxury Card): 1-833-674-7267
  • Marriott Bonvoy Business™ American Express® Card (formerly the Starwood Preferred Guest American Express Business Credit Card): 1-800-926-0143
  • Marriott Bonvoy Loyalty Care Team: 1-888-625-4988

Chase

  • Marriott Bonvoy™ Business Credit Cards: 1-800-346-5538
  • Marriott Bonvoy™ Credit Cards: 1-800-338-5960
  • The Ritz-Carlton™ Credit Card: 1-855-896-2222
  • Marriott Bonvoy Loyalty Care Team: 1-801-468-4000

Global:

Your Membership

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You may cancel your membership at any time by sending written notice of cancellation to Member Support. All unredeemed Points, Redemption Awards, and promotional Awards as well as achieved member status, including Elite Status and Lifetime Elite Status, will be forfeited immediately and may not be reinstated or transferred.

Before you cancel, you may wish to simply change your email preferences. Please update your Communication Preferences on your Profile.

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If you’ve downloaded the Marriott Bonvoy™ mobile app, you can access your virtual membership card on the “My Account” tab. The app is available on iTunes or Google Play.

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First, sign in to your account and select the “My Account” tab in the top right corner of the page. Next, select the “Account Overview” tab and then the “Profile” tab. Your membership number will be in the “Personal Info” section.

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To protect your points, name changes must include supporting legal documentation, signature, date and membership number. For further assistance, please contact Member Support.

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You can choose to earn points or miles when you enroll in Marriott Bonvoy™. You’ll automatically earn points if no selection is made. If you want to earn miles, select your preferred airline and enter your frequent flyer number.

You can also switch between earning points and miles at any time by updating your online profile on the “My Account” page. Or, contact Member Support prior to your stay.

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Always provide your membership number when you make a reservation or when you check in to the hotel. Then be sure to regularly check your account to make sure your completed stays were posted.

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Points can be shared between two Marriott Bonvoy™ members as long as each account has been open for at least 60 days and are in good standing. To transfer points, contact Member Support and provide the membership number of the person you’re sharing your points with. You can transfer or receive 1,000 points or more at a time, and transfer up to 100,000 points per year to another account. You can also receive up to 500,000 points per from other accounts.

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Check-in and checkout times are determined by the individual hotel and may vary by location; hotels do their best to honor your requests. You can request early check-in when you book your stay, or a late checkout when you arrive. Late checkout benefits for Elite Members are:

  • Marriott Bonvoy™ Silver Elite Members can request Priority Late Checkout by calling the front desk the morning of checkout and providing your planned departure time. While we do our best to honor these requests, special accommodations are based on availability and are not guaranteed. Late Checkout is not available at Marriott Vacation Club®, Marriott Grand Residence Club® or participating Vistana Signature Experiences properties.
  • Marriott Bonvoy™ Gold Elite Members can check out as late as 2 p.m. local time. You can request a 2 p.m. Late Checkout by calling the front desk the morning of checkout to make your request to check out up to 2 p.m. local time. While we do our best to honor these requests, special accommodations are based on availability and are not guaranteed. Late Checkout is not available at Marriott Vacation Club®, Marriott Grand Residence Club® or participating Vistana Signature Experiences properties.
  • Marriott Bonvoy™ Platinum Elite Members may check out as late as 4 p.m. local time. You can request a 4 p.m. Late Checkout when making a reservation through central reservations, at check-in, through the mobile app (where available) or at any time during your stay. This benefit is guaranteed at all participating properties, except at resort and convention hotels and Design Hotels™, where it is based upon availability. Late Checkout is not available at Marriott Vacation Club, Marriott Grand Residence Club and participating Vistana Signature Experiences properties.
  • Marriott Bonvoy™ Titanium Elite Members may check out as late as 4 p.m. local time. You can request a 4 p.m. Late Checkout when making a reservation through central reservations, at check-in, through the mobile app (where available) or at any time during your stay. This benefit is guaranteed at all Participating Properties, except at resort and convention hotels and Design Hotels, where it is based upon availability. Late Checkout is not available at Marriott Vacation Club, Marriott Grand Residence Club and participating Vistana Signature Experiences properties.
  • Marriott Bonvoy™ Ambassador Elite Members may check out as late as 4 p.m. local time. You can request a 4 p.m. Late Checkout when making a reservation through central reservations, at check-in, through the mobile app (where available) or at any time during your stay. This benefit is guaranteed at all participating properties, except at resort and convention hotels and Design Hotels, where it is based upon availability. Late Checkout is not available at Marriott Vacation Club, Marriott Grand Residence Club and participating Vistana Signature Experiences properties. Marriott Bonvoy™ Ambassador Elite Members also have the Your24™ benefit and have the flexibility of choosing their check-in time. For example, check in at 9 a.m. on the day of arrival and check out 9 a.m. on the day of departure. Your24 benefits are subject to availability and may only be requested through your Ambassador. This benefit is available only to members who achieve Marriott Bonvoy Ambassador Elite Status (100 Qualifying Nights and US$20,000 in qualifying spend every calendar year).

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When you join Marriott Bonvoy™ and stay the required number of qualifying nights per year at any of our 7,000+ participating properties, you can earn Elite membership status in the world's richest travel rewards program:

  • Marriott Bonvoy Silver Elite: 10 to 24 Qualifying Nights
  • Marriott Bonvoy Gold Elite: 25 to 49 Qualifying Nights
  • Marriott Bonvoy Platinum Elite: 50 to 74 Qualifying Nights
  • Marriott Bonvoy Titanium Elite (previously Platinum Premier Elite): 75 Qualifying Nights or higher
  • Marriott Bonvoy Ambassador Elite (previously Platinum Premier Elite with ambassador service): 100 Qualifying Nights and US$20,000 in qualified annual spend.
See complete details.

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Depending on your Elite tier, you can enjoy even more advantages, including bonus points/miles, complimentary internet access, priority late checkout and room upgrades. Discover the Elite benefits and stay your way to the top!

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Once you meet the minimum of 100 qualifying nights and $20,000 USD in qualifying spend each calendar year, you’ll be matched with a personal ambassador who’ll be your single point of contact. As one of our most loyal guests, your ambassador will ensure you enjoy the best possible experience. They can answer questions or help with arrangements, from transportation and sightseeing to booking a restaurant or spa treatments. Your ambassador will also do their best to get to know you and your travel preferences so they can anticipate needs and make sure everything is ready for your arrival. Learn more.

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Suite Night Awards are one of five choices Members can choose from when achieving 50 Qualifying Nights annually and again achieving 75 Qualifying Nights annually with Marriott Bonvoy. A Suite Night Award is a one-night confirmable upgrade to a standard suite or select premium room, depending on the hotel’s availability of those rooms. The number of Suite Night Awards used must match the entire length of stay; it cannot be used for part of a stay (e.g., the first two nights of a five-night stay). Once you request to use your Suite Night Awards for a stay, we’ll check the upgrade availability starting five days prior to arrival and keep checking every day until 2 p.m., hotel local time, one day prior to arrival. We’ll let you know either way if we’re able to confirm the upgrade or not. If it is not available, we’ll return the Suite Night Awards to your Account.

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Yes, Suite Night Awards expire on December 31 of the year following the year that you earned them. For example, if you achieve Platinum Elite Status with 50 qualifying nights on October 1, 2019 and select the Suite Night Awards as your Annual Choice Benefit, you’ll be able to use them through December 31, 2020.

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Your24 gives you the flexibility to choose your check-in time. For example, check in at 9 p.m. on the day of arrival and check out at 9 p.m. on the day of departure. This benefit is only available to members who achieve Marriott Bonvoy™ Ambassador Elite Status (100 Qualifying Nights and $20,000 USD in qualifying spend every calendar year). Please contact your ambassador to make your request(s).

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Make a Green Choice gives you the option of passing on housekeeping service. You’ll be rewarded... and so will the environment. We’ll either credit your account with bonus points, or in many hotels, let you choose a sustainability donation. Points are awarded per night and alternative offers vary by brand.

You can pass on housekeeping service any day for up to three consecutive days. It’s easy to participate — just be sure you give us your membership number when you check in if you want bonus points.

Available when you stay two or more consecutive nights at participating hotels in the U.S. and Canada. Generally, the hotel will not access the room on opted out days but reserves the right to do so.

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Absolutely! We want to recognize your continued loyalty with Lifetime Elite Status. We have three Lifetime Elite tiers, each with its own night and tenure thresholds. Best of all, you will never go below the Lifetime Elite tier you achieve, and your Points will never expire. See complete details.

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In the U.S. & Canada:

American Express

  • Marriott Bonvoy™ American Express® Card (formerly the Starwood Preferred Guest American Express Credit Card): 1-800-297-1000
  • Marriott Bonvoy Brilliant™ American Express® Card (formerly the Starwood Preferred Guest American Express Luxury Card): 1-833-674-7267
  • Marriott Bonvoy Business™ American Express® Card (formerly the Starwood Preferred Guest American Express Business Credit Card): 1-800-926-0143
  • Marriott Bonvoy Loyalty Care Team: 1-888-625-4988

Chase

  • Marriott Bonvoy™ Business Credit Cards: 1-800-346-5538
  • Marriott Bonvoy™ Credit Cards: 1-800-338-5960
  • The Ritz-Carlton™ Credit Card: 1-855-896-2222
  • Marriott Bonvoy Loyalty Care Team: 1-801-468-4000

Global:

Your Stays

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If you don’t see points credited for a past stay, please submit a missing stay form. It may take up to 10 business days after checkout for a stay to post.

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As a member, you can conveniently make a reservation online at Marriott.com, or with the Marriott Bonvoy™ mobile app:

  • Sign in; this is important if you want to earn or redeem points
  • Enter your destination, dates and other options available; you can also use the map feature to select your hotel on Marriott.com and on the app
  • Tap or select the button to open a list of available hotels; select the property you want, and then select your room type and rate
  • Complete your reservation by entering your credit card information and adding any requests for your stay

If you need further assistance, contact Member Support.

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You must be an active Marriott Bonvoy™ member in good standing to use member rates. You can book a member rate on Marriott.com and the Marriott Bonvoy™ mobile app. Or, call Member Support.

Not a member? You can enjoy instant eligibility for member rates by enrolling when you book online. Or, join now. It’s always free. Learn more.

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Yes! You can download the Marriott Bonvoy™ app to search and book paid and redemption stays at any of our 7,000+ participating properties. When you book on the app, Marriott.com, or using one of our direct booking channels, you may qualify for member rates and complimentary internet access. Please check your hotel’s website to see what offers are valid.

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Blackout dates traditionally refer to a limited number of dates, such as during peak travel times throughout the year, when a hotel can choose not to have members redeem points for a free night award stay. With our “no blackout dates” policy, hotels are required to have a limited number of standard rooms available for redemption every day.

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Yes. As a member, when you redeem points for an award redemption stay at a participating property, you’ll receive elite night credit towards earning Elite or Lifetime Elite status for the guest room you stay in and pay for – even if you redeemed points for additional guest rooms.

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To modify or cancel a reservation, first sign in on the mobile app or www.Marriott.com. Go to your account to find the reservation. If it’s not listed or you’re unable to make the changes you want contact Member Support.

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It may take up to 10 business days after checkout for a stay to post. If more than 10 business days have passed and you don’t see the stay on your account, please submit a missing stay form.

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Yes. Hotel bills for previous stays will appear in a member’s online account within 48 to 72 hours following checkout for stays in the U.S. and Canada when available. To access, sign in and go to the “Account Activity” tab in My Account. If you do not see your hotel bill, please contact the hotel directly.

Additional Assistance

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Please get in touch with us... we're here to help. Call Member Support in the U.S. and Canada at 800-627-7468 (toll-free), or locate the nearest Member Support number from our worldwide list.

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Please let us know by using our Contact Us form. Select “Marriott.com support” as your topic.

Earn

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Ineligible: Charges not eligible for earning Points include, but are not limited to: taxes, service charges, gratuities and third-party services (parking, business center, watersport rentals, etc.). In addition, certain types of room rates are not eligible to earn Points. These include group or convention rates settled through a master bill, airline crew room charges, tours or pre-packaged deals through travel agents, wholesale rates, and rates from third-party bookings such as, but not limited to, Priceline.com, Expedia.com, etc.

Eligible: Your qualifying room rate, most food and beverage, and in-room entertainment are eligible to earn points. Most room rates that a member has booked directly are qualified to earn Points, including but not limited to: standard rates, corporate, government and discounted rates.

Please see Terms & Conditions for full eligibility rules.

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Although we do not offer direct status matching (e.g. your status from one hotel company is recognized as Elite in Marriott Bonvoy), there are opportunities to attain Marriott Bonvoy Elite status through our Marriott Bonvoy Partnerships with United Opens in a new window and Hertz Opens in a new window.

Additionally, existing Marriott Bonvoy Silver Elite and Gold Elite members may register for one of two "Status Challenges" to receive upgraded status for one year:

  • Open to Members who contact the CEC and request a challenge:
    • Marriott Bonvoy Gold Elite requires 8 nights in 3 months
    • Marriott Bonvoy Platinum Elite requires 16 nights in 3 months
  • Members can register for Gold OR Platinum only once during the promotion period (between now and December 31, 2019)

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Members earn 10 points per $1.00 USD spent on qualifying charges; 5 points per 1.00 USD on qualifying charges at Element®, Residence Inn® and TownePlace Suites® hotels; and 2.5 points per 1.00 USD on qualifying room rates at Marriott Executive Apartments® and ExecuStay® properties. Members earn points on all qualifying charges, including food, beverages and some incidental purchases with most hotel brands. For more information, see our Marriott Bonvoy™ Terms & Conditions.

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Yes. A member can earn points on up to three rooms, as long as one room is occupied by the member, your membership number is on each room, and you are paying for each room. The two additional rooms must have at least one night in common with the member’s room. Elite Night Credit is earned only for the room where the member personally stays.

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Members can earn points for up to three guest rooms at a participating property when (1) each room is paid for by the member and all charges are settled at checkout; (2) one room is occupied by the member; and (3) the two additional rooms must have at least one night in common with the member’s room.

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No. Our Marriott Bonvoy™ terms and conditions require that you personally stay at the hotel to be eligible for points or Elite Night Credit. The only exception is to earn points or Elite Night Credit through Marriott Bonvoy Events. Learn more.

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No. You can choose to earn either points or miles when you join Marriott Bonvoy™. If you prefer to earn miles, select your airline and provide your frequent flyer program number.

You can also switch between earning points and miles at any time by updating your online profile on the “My Account” page. Or, contact Member Support prior to your stay.

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One of the fastest and easiest ways to earn points is with our portfolio of Marriott International co-brand credit cards. These cards include legacy and new Chase, JPMorgan and American Express cards. You can earn points with the co-brand credit card with each purchase made on the card, with even higher earnings for your transactions at our participating properties.

With Marriott Bonvoy™ Events, you can earn points by planning an event or meeting at our participating properties. Our travel partners also offer ways to earn points faster.

Another way to earn points quickly and easily is through participating in Eat Around Town by Marriott Bonvoy™, where you can earn points by dining out at select restaurants using a registered credit card.

Check out the earn tab on Marriott.com for more information on all of your earning options, including hotel stays, airline programs, cruise bookings, travel services, and more.

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Members can earn points for meetings and events at participating brands with Marriott Bonvoy™. To ensure you receive points, be sure to include your membership number in the contract and throughout your engagement with the hotel.

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We changed the name with the new branding of our loyalty program – Marriott Bonvoy™. The program structure and processes haven’t changed as of now.

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You can register for any promotion you’re eligible for by going to the “Promotions” tab in your account. To register for a promotion, just use the “Register” button next to it. If you received an email with a promotion, you’ll need to sign into your account to register for it.

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Sign into your account and go to the “Promotions” tab. All of the promotions you registered for will be listed there.

Redemption

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Yes, for every 5 consecutive nights you redeem, you will receive the lowest-value night free. Note: If you make a stay with multiple uses of the benefit (10, 15, 20 nights) we will consider the entire length of stay when determining the free nights. For example, if you book a 10 night redemption stay, we would deduct the two lowest nights of the entire 10 nights, no matter when they occur.

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Booking a reservation with Cash + Points allows you to utilize a combination of cash along with your points to redeem at properties, based on availability.

All members can redeem for as little as $55 and 3,500 points for stays. See the new Cash + Points Chart.

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Members may book a redemption stay up to 50 weeks in advance.

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To find out how many points you'll need to make a redemption stay, search for a hotel on Marriott.com or the Marriott Bonvoy app and select the "use points" option. Find a hotel and select "view rates" to view available redemption options.

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Points Advance is a benefit that allows members to reserve their room while earning the Points needed for the redemption stay. When the Points needed are earned, you can log in and attach your Points to the reservation. With Points Advance, you'll be reserving your room, not your rate when making a reservation this way. The only way to lock in the redemption rate at the time of booking is to fully use your Points to book your redemption reservation.

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You can save up to 20% on top destinations around the world when you book a PointSavers rate. PointSavers rates are subject to availability.

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Travel Packages offer an excellent value when redeeming your Points. Redeem for a week of hotel accommodations with airline miles included. Refer to the redemption tables for point requirements. Note: Hotel category certificates will be awarded. It does not matter if a hotel is offering Off-Peak, Standard or Peak rates at the time of your hotel redemption.

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Members with 50 Qualifying Nights in a calendar year may choose one from the following benefits each year: five Suite Night Awards™, give the gift of Silver Elite status, 40% off your favorite mattress, five Elite Night Credits or a $100 charity donation. Members with 75 Qualifying Nights in a calendar year may choose an additional gift from the following options: five Suite Night Awards™, give the gift of Gold Elite status, 40% off your favorite mattress, five Elite Night Credits, a $100 charity donation or a Free Night Certificate.

For more information visit our complete Marriott Bonvoy Terms & Conditions.

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Yes. Points can be purchased for $12.50 USD per 1,000 points. You can purchase or gift up to 50,000 per calendar year to an active member account, whether you bought them for yourself or received as a gift.

You can purchase points while you’re booking a redemption stay:

  • First, select “Use Points” in the hotel search form; a list of hotels will display
  • Choose a hotel and then a room
  • Next, in “Reservation Details,” you’ll see an option to purchase points; any points you purchase will be charged to the credit card you use to guarantee the reservation

You can also purchase points without booking a redemption stay. Learn more.

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All participating properties (excluding Homes & Villas by Marriott International) are assigned categories that reflect the number of points required per night. The higher the category, the more points required for a stay. Hotels are assessed annually to determine their category. If you make a reservation, and the category changes before your stay, the category assigned at the time your points are applied will be honored. For more information on hotel categories and the points required for each category, go to our Redemption Chart.

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A Suite Night Award is a one-night confirmable upgrade to a standard suite or select premium room, depending on the hotel’s availability of those rooms. The number of Suite Night Awards used must match the entire length of stay; it cannot be used for part of a stay (e.g., the first two nights of a five-night stay). You cannot pay cash for the remaining nights of the stay. Suite Night Awards can be requested at any time. Once you request to use your Suite Night Awards for a stay, we will check the upgrade availability starting five days prior to arrival and will keep checking every day until 2 p.m., local hotel time, one day prior to arrival. We will let you know either way if we are able to confirm the upgrade or not. Suite Night Awards are not confirmed until you receive the email confirmation. If it is not available, we will return the Suite Night Awards to your Account. Suite Night Awards cannot be transferred.

Please note that not all Participating Properties are available for Suite Night Awards. For more information visit our complete Marriott Bonvoy Terms & Conditions.

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If a member has a Suite Night Award in their account (enough Suite Night Awards to use for the duration of their stay) the member will be prompted to redeem their Suite Night Award while booking their reservation.

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Members have access to more airline partners than ever before, with more than 40 total airline partners, including: Virgin Australia, Aegean Airlines, Air New Zealand, JetBlue, Turkish and more. You can convert Points into frequent flyer Miles, and the ratio is three Points for one Mile. And, for every 60,000 Points converted into Miles, we will add a 15,000 Point bonus, providing you with a total of 25,000 Miles in the airline program of your choice. Learn more about our airline partners.

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Members must remain active in Marriott Bonvoy™ to keep the Points they earn. If a member is not active for 24 consecutive months, all accumulated points will be forfeited. Members can remain active by earning points or miles, or redeeming points at least once every 24 months. Points never expire with Lifetime Elite Status. See Terms & Conditions.

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You can find the number of points you need for a free stay when you search for a hotel on Marriott.com or the Marriott Bonvoy™ app. Just enter the city, state and country and check the option to use your points to find out how many points are needed. That’s it! The number of points is determined by the hotel category and how many nights you’re staying.

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To use points to book a reservation online, sign into your account. Then:

  • Select “Use Points” in the hotel search form and complete. A list of hotels will appear with the number of points needed per night.
  • Then, select a hotel and choose a room.
  • Next, in “Review Details,” you’ll see your payment options; in most cases, your points will be automatically deducted.
  • You can buy more points if you don’t have enough or, if eligible, use “Points Advance” to book the stay.
  • You’ll also have the option to use any free night award certificate(s) you have.
  • If you have a Free Night Award e-certificate, you will have the option to use it.

When you complete your reservation, you’ll receive an email confirmation. This confirmation is not needed when you check-in.

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Members may book a redemption stay with their existing Free Night Award e-Certificate, which will be redeemable at the new redemption rates. For more information, visit the Free Night Award Page to learn more.

When booking, you will need to know the value of your Free Night Award [35,000 or 50,000] and search for properties under that amount. The value of Free Night Award e-certificate(s) can be found within your Marriott Bonvoy member account Activity page on Marriott.com.

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Any free night awards you have can be found in your account as a Marriott Bonvoy™ Certificate. These can be used in place of redeeming points for a reservation. After selecting your destination:

  • Select “Use Points” in the hotel search form and complete the information. A list of hotels will display; make your selection and then choose a standard room.
  • Enter the minimum and maximum points you want to redeem; you then have the option to filter by category.
  • Select the submit button; your hotel search results will appear below.
  • If you have multiple e-certificates and don’t want to use all of them, de-select what you don’t want to use; the balance of points you’ll pay for the days you are not using e-certificates will go up to reflect this.

NOTE: When using your free night award(s), you can only book one room at a time.

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If you do not have enough points for the entire stay, you can still reserve your room at select hotels. When you make your reservation, you must select "Use Points." Your room will be reserved; however, your Free Night Award will not be processed. Instead, you will receive an email confirmation of your room reservation only.

From the time of booking to at least 14 days before your arrival, you will either need to purchase points (maximum 50,000 points per account per year), or, have additional stays to earn enough points to cover the difference. If there are not enough points within 14 days of the stay, the Free Night Award will be forfeited.

Once you have enough points for your stay, you can order your Free Night Award online. First look up your reservation and then use the link to order your Free Night Award.

Your points will be redeemed for your stay, and you will receive an email confirmation of your Free Night Award order along with a reminder of your reservation information. The hotel will have your Free Night Award on the reservation.

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To make a reservation for someone else using your points, please contact Member Support. This option is not available online.

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Absolutely. Through our network of partners, you can use your points for air travel, ground transportation, cruises, merchandise and gift cards from popular retailers, like Starbucks, the App Store and iTunes. You can even donate points to charity.

Points can also be used to redeem or bid on once-in-a-lifetime experiences and events with our exclusive Marriott Bonvoy™ Moments.

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Our Marriott Bonvoy™ Moments program offers one-of-a-kind experiences and events for members to redeem or bid online using their points.

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Yes. Our travel packages offer an outstanding value that lets you redeem points for a week-long hotel stay with airline miles included. Learn more.

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You can redeem points for two types of gift cards – Marriott Gift Cards, and merchandise and retailer gift cards from partners affiliated with Marriott Bonvoy™. Marriott Gift Cards can be used for stays, golf, spa or meeting expenses at properties accepting the gift card. Learn more.