FAQs: Redeeming Marriott Bonvoy Rewards Points

Redemption

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The option to book a redemption reservation at the newly introduced Off-Peak and Peak rates will begin on September 14, 2019. Visit here Opens in a new window for more information.

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Yes, for every 5 consecutive nights you redeem, you will receive the lowest-value night free. Note: If you make a stay with multiple uses of the benefit (10, 15, 20 nights) we will consider the entire length of stay when determining the free nights. For example, if you book a 10 night redemption stay, we would deduct the two lowest nights of the entire 10 nights, no matter when they occur.

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Booking a reservation with Cash + Points allows you to utilize a combination of cash along with your points to redeem at properties, based on availability.

All members can redeem for as little as $55 and 3,500 points for stays. See the new Cash + Points Chart.

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Members may book a redemption stay up to 50 weeks in advance.

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To find out how many points you'll need to make a redemption stay, search for a hotel on Marriott.com or the Marriott Bonvoy app and select the "use points" option. Find a hotel and select "view rates" to view available redemption options.

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Points Advance is a benefit that allows members to reserve their room while earning the Points needed for the redemption stay. When the Points needed are earned, you can log in and attach your Points to the reservation. With Points Advance, you'll be reserving your room, not your rate when making a reservation this way. The only way to lock in the redemption rate at the time of booking is to fully use your Points to book your redemption reservation.

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You can save up to 20% on top destinations around the world when you book a PointSavers rate. PointSavers rates are subject to availability.

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Travel Packages offer an excellent value when redeeming your Points. Redeem for a week of hotel accommodations with airline miles included. Refer to the redemption tables for point requirements. Note: Hotel category certificates will be awarded. It does not matter if a hotel is offering Off-Peak, Standard or Peak rates at the time of your hotel redemption.

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Members with 50 Qualifying Nights in a calendar year may choose one from the following benefits each year: five Suite Night Awards™, give the gift of Silver Elite status, 40% off your favorite mattress, five Elite Night Credits or a $100 charity donation. Members with 75 Qualifying Nights in a calendar year may choose an additional gift from the following options: five Suite Night Awards™, give the gift of Gold Elite status, 40% off your favorite mattress, five Elite Night Credits, a $100 charity donation or a Free Night Certificate.

For more information visit our complete Marriott Bonvoy Terms & Conditions.

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You can purchase Points for US$12.50 per 1,000 Points. A maximum of 50,000 purchased or gifted Points will post to any active Membership Account per calendar year, whether you bought them for yourself or they were gifted to you.

To purchase Points while booking a redemption stay:

  • Select “Use Points” in the hotel search form.
  • A list of hotels will display; make your selection and then choose a room.
  • Next, in “Reservation Details,” you will see an option to purchase Points.
  • The credit card you use to guarantee the reservation will be charged for the Points you purchase.
  • Please allow up to forty-eight (48) hours for the Point transaction to be completed.

To purchase Points without booking a redemption stay, please click here.

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All Participating Properties (excluding Homes & Villas by Marriott International) are assigned categories that reflect the number of Points required per night. The higher the category, the more Points required for a stay. Hotels are assessed annually to determine their category. If you make a reservation, and the category changes before your stay, the category assigned at the time your Points are applied will be honored. For more information on hotel categories and the Points required for each category, go to our Redemption Chart.

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A Suite Night Award is a one-night confirmable upgrade to a standard suite or select premium room, depending on the hotel’s availability of those rooms. The number of Suite Night Awards used must match the entire length of stay; it cannot be used for part of a stay (e.g., the first two nights of a five-night stay). You cannot pay cash for the remaining nights of the stay. Suite Night Awards can be requested at any time. Once you request to use your Suite Night Awards for a stay, we will check the upgrade availability starting five days prior to arrival and will keep checking every day until 2 p.m., local hotel time, one day prior to arrival. We will let you know either way if we are able to confirm the upgrade or not. Suite Night Awards are not confirmed until you receive the email confirmation. If it is not available, we will return the Suite Night Awards to your Account. Suite Night Awards cannot be transferred.

Please note that not all Participating Properties are available for Suite Night Awards. For more information visit our complete Marriott Bonvoy Terms & Conditions.

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If a member has a Suite Night Award in their account (enough Suite Night Awards to use for the duration of their stay) the member will be prompted to redeem their Suite Night Award while booking their reservation.

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Members have access to more airline partners than ever before, with more than 40 total airline partners, including: Virgin Australia, Aegean Airlines, Air New Zealand, JetBlue, Turkish and more. You can convert Points into frequent flyer Miles, and the ratio is three Points for one Mile. And, for every 60,000 Points converted into Miles, we will add a 15,000 Point bonus, providing you with a total of 25,000 Miles in the airline program of your choice. Learn more about our airline partners.

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Members must remain active in Marriott Bonvoy to retain the Points they accumulate. If a Member is not active for 24 consecutive months, that Member will forfeit all accumulated Points. Members can remain active by earning Points or Miles or redeeming Points at least once every 24 months. Points never expire with Lifetime Elite Status. See our Terms & Conditions for more information.

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When searching for reservations on Marriott.com or the Marriott Bonvoy app, enter the city, state and country of any Participating Property to find out how many Points are required for a free stay. Enter your Membership Number and check the option to use your Points. The number of Points needed is determined by the hotel category and the number of nights you stay.

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To book a reservation online using Points:

  • Select “Use Points” in the hotel search form.
  • A list of hotels will appear with the number of Points needed per night.
  • Select a hotel and then choose a room; be sure you are signed into your Account.
  • Next, in “Review Details,” you will see payment options for your reservation; in most cases, your Points will be automatically deducted.
  • You can buy more Points if you do not have enough or, if eligible, use “Points Advance” to book the stay.
  • If you have a Free Night Award e-certificate, you will have the option to use it.

Once your reservation is complete, you will receive an email confirmation. You are not required to show the confirmation to the hotel at check-in.

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Members may book a redemption stay with their existing Free Night Award e-Certificate, which will be redeemable at the new redemption rates. For more information, visit the Free Night Award Page to learn more.

When booking, you will need to know the value of your Free Night Award [35,000 or 50,000] and search for properties under that amount. The value of Free Night Award e-certificate(s) can be found within your Marriott Bonvoy member account Activity page on Marriott.com.

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Your Free Night Award arrives as an e-certificate; you can view your e-certificate(s) on the Activity page within your Account page on Marriott.com. These award certificates can be used instead of redeeming Points when you make a redemption reservation.

To use:

  • Select “Use Points” in the hotel search form on Marriott.com.
  • A list of hotels will display; make your selection and then choose a standard room.
  • Next, in “Reservation Details,” you will see an option to use your Free Night Award e-certificate(s).
  • If you have multiple e-certificates and do not wish to use all of them, de-select those you do not want to use; the balance of Points you will pay for the days you are not using e-certificates will go up to reflect this.

PLEASE NOTE:

  • When using your Free Night Award e-certificate(s), you can only book one room at a time. In some cases, you may receive a message to call us before using your e-certificate(s).
  • The ability to book a redemption stay with your Free Night Award Certificate is not available on the Mobile App at this time. This can only be done on Marriott.com.

For additional information please visit Redeem Your Free Night Award.

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If you do not have enough Points for the entire stay, you can still reserve your room at select hotels. When you make your reservation, you must select "Use Points." Your room will be reserved; however, your Free Night Award will not be processed. Instead, you will receive an email confirmation of your room reservation only.

From the time of booking to at least 14 days before your arrival, you will either need to purchase Points (maximum 50,000 Points per Account per year), or, have additional stays to earn enough Points to cover the difference. If there are not enough Points within 14 days of the stay, the Free Night Award will be forfeited.

Once you have enough Points for your stay, you can order your Free Night Award online. First look up your reservation and then use the link to order your Free Night Award.

Your Points will be redeemed for your stay, and you will receive an email confirmation of your Free Night Award order along with a reminder of your reservation information. The hotel will have your Free Night Award on the reservation.

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To make a reservation for someone else using your Points, please contact Member Support. This option is not available online.

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Absolutely. Through our network of partners, you have the opportunity to use your Points for air travel, ground transportation, cruises, merchandise and gift cards from some of your favorite retailers —from App Store & iTunes Gift Card to Starbucks Card.

You can even donate your Points to charity.

You can also use your points to redeem or bid on money-can’t-buy experiences and events with our exclusive Marriott Bonvoy™ Moments.

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Our Marriott Bonvoy™ Moments program offers one-of-a-kind experiences and events for members to redeem or bid online using their points.

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Yes. Members can take advantage of an excellent vacation value with our Travel Packages. Exchange your Points for a week of hotel accommodations with airline Miles included. Learn more about Travel Packages.

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There are two types of gift cards Members can redeem their Points for — Marriott Gift Cards and Merchandise and Retailer Gift Cards. Marriott Gift Cards are used for stays and golf, spa or meeting expenses at certain properties that allow the use of gift cards. A Member can also use his/her Points for Merchandise and Retailer Gift Cards from partners affiliated with Marriott Bonvoy. More information is available on Marriott Bonvoy’s Redeem Points page.