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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway · Kissimmee, Florida 34746 USA

Christmas at Gaylord Palms

ICE!® featuring Christmas Around the World

Bring the whole family to experience this wintry spectacle featuring 2 million pounds of hand-carved ice sculptures and five two-story-tall ice slides. Journey to the North Pole to see Santa and his elves, and discover how other cultures from around the world celebrate the most wonderful time of the year. Plus, stop by the Frostbite Factory to get a live, behind-the-scenes look at the ice-carving process from our artisans.

November 21, 2017 – January 7, 2018

For tickets & information: +1-407-586-4423
Hours of Operation
: Vary by day and subject to change. Event times and ticketing options are listed by day on purchase tickets calendar 
Location: Alpine Village


Note: All content contained in this site was valid for this past 2017 holiday season. Sign up and be the first to know what we have in store for the 2018 holiday season!

ICE! is an indoor winter wonderland kept at a chilly 9 degrees featuring:

  • 2 million pounds of hand-carved ice sculptures created by artisans from Harbin, China. Learn more about The Making of ICE!
  • Five ice slides, plus interactive Christmas displays and photo opportunities
  • Scenes of holiday celebrations from around the world
  • The Frostbite Factory — a live carving zone showcasing our artisans
  • A breathtaking Nativity scene carved from crystal-clear ice

ICE! Ticket Prices*

Purchase in advance online – From $14.99 child/$28.99 adult



Play & Save Pass* – From $37.99 Child/$47.99 Adult

Save up to 30%** when you bundle up our most popular holiday events. Play & Save Passes are available in three tiers: Silver, Gold, and Platinum Pass.

**Based on Adult admission price for Platinum Pass offerings.


Special Discounts

Freezin’ Season Pass - (ICE! ONLY)

Enjoy unlimited access to ICE! all season long with the Freezin’ Season Pass. This pass includes admission to the ICE! exhibit only with front-of-the-line priority access via the Chill Pass line.

Price: Adult $55.99 | Child $35.99 | Adult with Parking $90.99

Tickets subject to tax and service fee.



Florida Residents Offer — Discount on ICE! Tickets

Florida residents can use promo code FLR17 to save $4 on ICE! tickets when purchased online in advance or save $3 on ICE! tickets purchased at the box office or over the phone. Tickets subject to tax and service fee. Valid Florida resident ID required.

Marriott Rewards Exclusive Offers

Marriott Rewards Member Offer — Discount on ICE! Tickets

Save 25% on ICE! tickets. Use promo code MRICE17**.

Discount available: Monday-Friday only, November 21, 2017 – December 15, 2017

Tickets are available online, via phone or at the Box Office. Tickets subject to tax and service fee.
**Not valid with any other offers or discounts. Discount is only valid for tickets to ICE! featuring Christmas Around the World.


Marriott Rewards Exclusive Rates

Save 20%** on Sunday-Thursday stays this Holiday season!
**Discount applies to non-promotional room only rates.


Special Experiences

Contact our Group Sales Team at 407-586-0373 or

  • Perform LIVE at ICE! 
  • Plan a field trip for your class to experience ICE! featuring Christmas Around the World. Find Out More
  • ICE! Proposals | Begin the next chapter of your life inside of ICE! | Learn More


Know Before you Go

  • Ticket sales will end 30 minutes prior to listed attraction closing time.
  • The ICE! attraction is a self-guided, walk through experience that lasts approximately 15-30 minutes. In total, you should plan to spend anywhere from 30 minutes to 2 hours for the entire ICE! experience.
  • Snow Tubing Height Restrictions - Must be at least:
    36-inches tall to ride with an adult on double tube.
    42-inches tall to ride by yourself on single small tube.
    60-inches tall to ride on single large tube.
    Double riding tubes are available for parents with small children who are 36 inches or taller.

*Pricing is based on child (ages 4-12) and adult (ages 13+) advance online admission. Subject to tax and service fee. Payment is non-refundable. Children 3 and under subject to individual event pricing where applicable.


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