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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway · Kissimmee, Florida 34746 USA

Christmas at Gaylord Palms


ICE! is back at Gaylord Palms with an all-new theme featuring the beloved classic holiday movie A Christmas Story. Watch this hilarious family tale come to life through interactive ice sculptures and displays. Experience iconic scenes such as The Old Man’s Major Award, Aunt Clara’s pink nightmare and the ultimate triple dog dare at the school’s flagpole. Everything is hand-carved from two million pounds of ice.

November 16, 2018 – January 6, 2019

For tickets and information: +1-407-586-4423
Hours of Operation
: Vary by day and subject to change. Event times and ticketing options are listed by day on purchase tickets calendar.
Location: Alpine Village



Note: All content contained in this site was valid for this past 2018 holiday season. Sign Up and be the first to know what we have in store for 2019!

ICE! is an indoor winter wonderland kept at a chilly 9 degrees featuring:

  • Colorful, life-sized ice sculptures and five two-story ice slides
  • Hand-carved scenes from the beloved holiday movie classic, A Christmas Story
  • The Frostbite Factory – a live ice carving zone with artisans from Harbin, China. Learn more about The Making of ICE!
  • A separate area dedicated to the majestic Nativity in crystal-clear ice


ICE! Ticket Prices*

Purchase in advance online – From $14.99 child/$28.99 adult


Combo Ticket Offers

Save up to 38%** when you bundle up our most popular holiday events. With four Play & Save pass options, we offer the flexibility for you to choose your fun! You can also enjoy a weeknight holiday concert during our Sounds of the Season Concert Series with admission to ICE! included. 

**Based on Adult admission price for Platinum Plus Pass offerings.


Special Discounts

Freezin’ Season Pass - (ICE! ONLY)

Enjoy unlimited access to ICE! all season long with the Freezin’ Season Pass. This pass includes admission to the ICE! exhibit only with front-of-the-line priority access via the Chill Pass line.

Price: Adult (12+) $59.99 | Child (4-11) $35.99 | Adult with Parking $99.99

Tickets subject to tax and service fee.



Florida Residents Offer — Discount on ICE! Tickets

Florida residents can use promo code FLR18 to save $3 on ICE! tickets when purchased online in advance or save $2 on ICE! tickets purchased at the box office or over the phone. Tickets subject to tax and service fee. Valid Florida resident ID required.



Military and First Responder Appreciation Offer – Box Office Only

Save up to 20% on ICE! tickets.
This exclusive offer is for active duty military, veterans, police, EMT, and firefighter personnel only. Tickets must be purchased at the box office. Valid I.D. required. Subject to tax and service fee. Maximum of 6 tickets per ID.


Marriott BonvoyTM Exclusive Offers

Members receive exclusive Discount on ICE! Tickets and Room-only Rates. To be announced soon! Sign upand be the first to know about our exclusive offers for Marriott Bonvoy Members.

Not valid with any other offers or discounts and subject to blackout dates. Only valid for tickets to ICE! Discount applies to non-promotional room only rates.

ICE! Special Experiences

Contact our group sales team at 407-586-0373 or

Get everyone in the spirit of the holidays and enhance your ICE! experience. We offer packages for wedding proposal opportunities and gender reveal celebrations to the ultimate birthday bash and school field trips.



Know Before you Go

  • Ticket sales will end 30 minutes prior to listed attraction closing time.
  • The ICE! attraction is a self-guided, walk through experience that lasts approximately 15-30 minutes. In total, you should plan to spend anywhere from 30 minutes to 2 hours for the entire ICE! experience.
  • Snow Tubing Height Restrictions - Must be at least:
    36-inches tall to ride with an adult on double tube.
    42-inches tall to ride by yourself on single small tube.
    60-inches tall to ride on single large tube.
    Double riding tubes are available for parents with small children who are 36 inches or taller.

More Events & Activities

From Gingerbread Decorating to Photos with Santa, a wide array of action-packed events and activities abound at Christmas at Gaylord Palms this holiday season.



A CHRISTMAS STORY and all related characters and elements © & TM Turner Entertainment Co. (s18)