Frequently Asked Questions


All About Your Meeting at Sheraton Dusseldorf

Any more questions left? Here are the most frequently asked questions about event planning at Sheraton Dusseldorf Airport Hotel. If you have additional points to clarify, do not hesitate to reach out to us at any time via telephone +49 211 41730 or email meeting@sheratonduesseldorf.com. We're happy to assist.

What, When, How and Where?


Maximum Room Capacity
Zeppelin, the largest conference room, offers space for up to 100 PAX in theater style and up to 63 PAX in classroom style.
Meeting Room Ceiling Height
All meeting rooms at Sheraton Dusseldorf Airport hotel have a regular room ceiling height of 2.25m.
Daylight in Meeting Rooms
Except for the two board rooms Reitsch and Richthofen, all meeting rooms at Sheraton Dusseldorf Airport Hotel provide floor-to-ceiling windows that provide the attendees with daylight and fresh air.
Outside Event Area
Sheraton Dusseldorf Airport Hotel has an official hotel terrace, Deck 5, where lunch and dinner, as well as a barbecue buffet, can be served exclusively. Just reach out to us for more information.
Internet and WiFi
Sheraton Dusseldorf Airport Hotel provides free high-speed Wi-Fi in all guest rooms, meeting rooms and public area.
Find Sheraton at DUS Airport
The Sheraton Dusseldorf Airport Hotel is directly connected to the International Airport Dusseldorf DUS. Simply follow the signs to the hotel respectively to car park P3 within the terminals. The Sheraton Dusseldorf Airport Hotel is situated within green surroundings on the rooftop of the airport car park P3.
Car Parking and Costs
Located around the Airport Dusseldorf you will find chargeable parking spaces. Directly beneath the hotel, you will find car park P3 from where you can reach the hotel directly and dry-footed. A pre-reservation for parking is possible - kindly contact us.
Distance to Trade Fair
The Dusseldorf trade fairgrounds are located 3 km from the hotel. Hotel guests can use a free shuttle from the airport to the fairgrounds, the reception colleagues will be able to help along. Furthermore, the grounds are within easy reach by bus in about 15 minutes or via suburban train S11, which will take about 30 minutes to get there. 
Check-In and Check-Out Times
Generally, the check-in time is 3:00 p.m. and check-out time is 12.00 p.m. Early arrival and late check-out are available upon request and availability and for an additional charge. It is possible to deposit your luggage.
Breakfast Time and Costs
The breakfast buffet is served at our Restaurant Otto for €25 per person. Breakfast times: Monday - Friday: 05:00 a.m. - 10:30 a.m. Saturday - Sunday: 05:00 a.m. - 11:00 a.m. In addition, between 3:30 a.m. - 5:00 a.m. we offer a continental early bird breakfast for free.
How High is the Applicable VAT?
Changes in the VAT (value added taxes): Our prices include the legally regulated VAT. Should it come to an official raise of the VAT after guests have booked their stay, prices will increase accordingly as the VAT is applicable to the guests booked stay dates.
Reitsch Boardroom
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