301 East North Water Street, Chicago, Illinois 60611 USA
+1 312-464-1000

Sheraton Grand Chicago

301 East North Water Street

Chicago, Illinois 60611 USA

Phone:+1 312-464-1000

Fax:+1 312-464-9140

Toll-free:+1 312-464-1000

Sales:+1 312-464-1000

Sales fax:+1 312-329-7045

Services & Amenities

All public areas non-smoking

Concierge Lounge Hours


Buffet breakfast, fee from: 29 USD

Concierge desk

Continental breakfast, fee from: 22 USD

Foreign exchange, nearby

Housekeeping service daily

Local restaurant dinner delivery

Mobility accessible rooms

Room service

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Movies/videos, pay-per-view
  • Video games and players for rent
  • Wet bar

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Printer

Kitchen Amenities

  • Microwave oven
  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Local restaurant dinner delivery

Room service

Sundry/Convenience store


Buffet breakfast, fee from 29.00 USD

Continental breakfast, fee from 22.00 USD


Chicago Burger Company

This lively riverside restaurant serves up some of the juiciest burgers in Chicago - as well as vegetarian options, thick shakes and creative cocktails. Dine inside or along the river, and enjoy Navy Pier fireworks on select evenings.

Open for lunch and dinner Dress code: Casual


Shula's Steak House

Known for its exclusive, high-quality SHULA CUT® meat, Shula's Steak House has established itself as a truly distinctive fine dining destination in Chicago. Savor perfectly prepared meat and fresh seafood at this sophisticated steak restaurant.

Reservations required

Open for dinner Dress code: Smart Casual Phone: +1 312 4641000; ext= 6178


LB Bistro and Patisserie

The brainchild of award-winning Pastry Chef Laurent Branlard, LB's Bistro & Pâtisserie offers a warm and welcoming restaurant destination. Start your day in Chicago with delicious breakfast, or join us for lunch and take a break from your busy schedule.

Open for breakfast and lunch Dress code: Casual Phone: +1 312 4641000; ext= 5900

Coffee House


Link@Sheraton Café offers your favorite Starbucks® coffee drinks, as well as pastries, healthy snacks, soup and sandwiches. Take care of work commitments while you eat, courtesy of with complimentary Wi-Fi, computer workstations and online printing.



Connect, collaborate or simply unwind with a cocktail at this vibrant bar, which is open during the afternoon and evening. It's the perfect spot to meet with friends or colleagues after a productive day in Chicago.

Open for dinner Dress code: Casual


In Room Dining

Open for breakfast and dinner Phone: +1 312 4641000; ext= 6877

Fitness & Recreation


Sheraton Fitness


Indoor Heated Pool

Local Attractions

Water Tower

0.3 miles from hotel

Architectural River Tours

0.1 miles from hotel

State of Illinois Center

0.2 miles from hotel

Buckingham Fountain

1 mile from hotel

Visit Local Area page for more information

Airport Information

Chicago O'Hare International Airport (ORD)


Hotel direction: 18 miles NW

This hotel does not provide shuttle service.

Visit ORD airport website

Chicago Midway International Airport (MDW)


Hotel direction: 12 miles SW

This hotel does not provide shuttle service.

Visit MDW airport website

Business Services

Copy service

Fax service

Full-service business center

Notary public

Overnight delivery/pickup



For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Business center entrance Fitness center entrance Hotel has on site accessible self-parking Main entrance Meeting spaces Pathway to registration desk Pool entrances Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-operating lifts or sloped entry Service animals allowed for persons with disabilities

Check Room Rates & Availability

Sheraton Grand Chicago