Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive

Cleveland, Ohio 44114 USA

Phone:+1 216-696-9200

Fax:+1 216-696-0966

Sales:+1 866-221-9547

Sales fax:+1 216-696-8615

Services & Amenities

All public areas non-smoking


Beauty shop

Car Rental

Concierge Lounge Hours


Coffee/tea in-room

Bourbon Program

Cash machine/ATM

Housekeeping service daily

Mobility accessible rooms

Room service

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Iron and ironing board
  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Plug In Panel

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining Services

Room service

Sundry/Convenience store



Step into our midwestern modern dining room and know that you've arrived to a relaxing restaurant like none other in downtown Cleveland, Ohio. Savor inventive cocktails and delicious American cuisine. ChowNow order delivery now available.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 216-736-7080


Public Square Pantry

Fuel up for a day of meetings or sightseeing in downtown Cleveland at our pantry. Discover freshly-prepared food for breakfast, lunch or dinner. Grab a coffee and pastry, ack a picnic lunch to go or stock your refrigerator with late-night snacks.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 216-736-7080


Il Venetian

Il Venetian is locally owned and operated and features handmade pastas, prime steaks, fresh seafood and modern versions of classic Italian cuisine.

Open for lunch and dinner Dress code: Smart Casual Phone: +1 216-241-4800

Fast Food

Il Venetian Doughnuts & Gelato

Carry-out specialties from the kitchen of Il Venetian. Handmade gelato, doughnuts, focaccia sandwiches, salads and pizza-by-the slice in Key Tower Lobby.

Open for lunch Dress code: Casual Phone: +1 216-241-3600


Marble Room Sushi

Highest quality sushi and poke bowls available for carry-out. Indoor and patio seating. Order online for quick pick up. Located in Key Tower Lobby.

Open for lunch Dress code: Casual Phone: +1 216-241-3200

Fitness & Recreation


Biking trail (15 miles)

Bowling (0.3 miles)

Horseback riding (15 miles)

Jogging/fitness trail (2 miles)

Snow skiing (21 miles)

Bike Rentals (0.2 miles)


Fitness center on-site


Trilogy Spa (Appointment is Required)


(19.5 miles)

Local Attractions

Progressive Field (Cleveland Indians)

2401 Ontario

0.3 miles S from hotel

Rocket Mortgage FieldHouse (Cavaliers)

One Center Ct

0.5 miles S from hotel

Rock & Roll Hall of Fame

1 Key Plaza

0.8 miles N from hotel

The Avenue at Tower City Center (Shopping)

24 Public Square

0.2 miles S from hotel

Playhouse Square

1501 Euclid

0.3 miles E from hotel

The Warehouse District

W. 6th Street

0.3 miles W from hotel

Cleveland Convention Center

500 Lakeside Ave

0.5 miles N from hotel

Great Lakes Science Center

601 Erieside

0.8 miles N from hotel

First Energy Stadium (Cleveland Browns)

One Browns Way

0.3 miles N from hotel

Severence Hall/Cleveland Orchestra

11001 Euclid

7 miles E from hotel

Jacobs Pavilion at Nautica

1231 Main Avenue

1.2 miles from hotel

Crocker Park

25 Main Street

14 miles from hotel

Cleveland Botanical Garden

11030 East Boulevard

7.2 miles from hotel

The Cleveland Museum of Art

11150 East Blvd

6.9 miles from hotel

The Children's Museum of Cleveland

10730 Euclid Ave.

2.7 miles from hotel

Cedar Point Amusement Park

One Cedar Point Drive

63 miles from hotel

JACK Cleveland Casino

100 Public Square

0.1 miles from hotel

Visit Local Area page for more information

Airport Information

Cleveland Hopkins International Airport (CLE)


Airport Phone: +1 216-265-6030

Hotel direction: 12 miles NE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 40 USD (one way)
  • Subway service, fee: 2.5 USD (one way)
Visit CLE airport website
Driving directions

From Cleveland Airport: Follow signs from airport towards I-71 North; Take I-71 North to Downtown. I-71 N becomes I-90 E. From I-90 E, Merge onto E. 9th St via EXIT 172A. Continue on E. 9th St. Turn left onto Saint Clair Ave. Hotel will be ahead on left 2.5 blocks.

Akron-Canton Airport (CAK)


Airport Phone: +1 330-896-2355

Hotel direction: 50 miles N

This hotel does not provide shuttle service.

  • Estimated taxi fare: 150 USD (one way)
Visit CAK airport website
Driving directions

From Akron-Canton Airport: Follow signs from Airport towards I-77 North. Exit at East 9th Street, turn right onto north 9th street. Turn left onto Saint Clair Ave. Hotel will be ahead on left 2.5 blocks.

Business Services

Fax service

Fee for each additional page of outgoing fax

Fee for first page of incoming fax

Messenger service

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 216-696-9200.

Accessible Areas with Accessible Routes from Public Entrance

  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Meeting room(s) with assistive listening devices
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
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