10000 Ballantyne Commons Parkway, Charlotte, North Carolina 28277 USA
+1 704-248-4000

The Ballantyne, a Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Parkway

Charlotte, North Carolina 28277 USA

Phone:+1 704-248-4000

Fax:+1 704-248-4005

Toll-free:+1 866-248-4824

Sales:+1 704-248-4070

Sales fax:+1 704-248-4039

Services & Amenities

Airline reservation desk

All public areas non-smoking

Bar-B-Q and/or picnic area


Barber/Beauty shop

Car Rental

Vending machines

Coffee in lobby

Cash machine/ATM

Concierge desk

Continental breakfast, fee from: 14 USD

Full American breakfast, fee from: 20 USD

Grab-n-Go breakfast, fee from: 14 USD

Hot breakfast, fee from: 20 USD

Housekeeping service daily

Limousine service

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Health and Beauty Services

Carolinas HealthCare Urgent Care

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed: 35.00 USD Per Room Per Stay
  • Safe
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Bathtub with spray jets
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Fireplace
  • Mini Bar - fee
  • Movies/videos, pay-per-view
  • Wet bar

Kitchen Amenities

  • Conventional oven
  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Refrigerator with icemaker
  • Silverware
  • Stove
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Local restaurant dinner delivery

Room service, 24-hour

Room service

Sundry/Convenience store


Continental breakfast, fee from 14.00 USD

Full American breakfast, fee from 20.00 USD


Gallery Restaurant

Savor fresh regional ingredients that complement the American-style cuisine accented by touches of modern Southern Fare. Dine amidst a collection of local artwork provided in partnership with Awaken Art Gallery.

Reservations required

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +1 704-248-4100

Fitness & Recreation


Biking trail (0.5 miles)

Boating (17 miles)

Bowling (8 miles)

Fly-fishing (24 miles)

Hiking (24 miles)

Horseback riding (10 miles)

Jet-skiing (17 miles)

Jogging/fitness trail

Kayaking (24 miles)

Mountain biking, trail (9 miles)

Miniature golf (3 miles)

River rafting (24 miles)


Squash (2 miles)

Lighted Outdoor

Outdoor Courts

Volleyball (5 miles)

Water-skiing (17 miles)

Nature preserve, trail (15 miles)

Rock climbing (24 miles)

Table tennis (5 miles)

Bike rentals


Fitness Facility


Heated Indoor Pool

Resistance Pools


Outdoor Pool (Seasonal)



The Spa at Ballantyne (Appointment is Required)


Ballantyne Golf Academy (0.5 miles)

The Golf Club at Ballantyne (On-site)

The Golf Club at Ballantyne

Local Attractions

Daniel Stowe Botanical Garden

6500 South New Hope Road

23.9 miles from hotel

US National Whitewater Center

5000 Whitewater Cente rParkway

23 miles NW from hotel

Carowinds Amusement Park and Water Park

14523 Carowinds Blvd

9 miles SW from hotel

Visit Local Area page for more information

Airport Information

Charlotte Douglas International Airport (CLT)


Airport Phone: +1 704-359-4000

Hotel direction: 18 miles SE

This hotel does not provide shuttle service.

  • Alternate transportation: SilverFox Limousine; fee: 75 USD (one way) ;on request
  • Estimated taxi fare: 50 USD (one way)
Visit CLT airport website
Driving directions

Exit airport and take Billy Graham Parkway South.Take Interstate I-77 South to I-485 Outer Loop.Take Exit 61- Johnston Road and turn right onto Johnston Road.Get in the far left lane and turn left into the hotel.

Business Services

Copy service

Fax service

Full-service business center

Messenger service

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 704-248-4000.

Accessible Self-parking Accessible guest rooms with 32” wide doorways Accessible route from public entrance to accessible guest rooms Alarm clock telephone ringers Bathroom grab bars Bathtub grab bars Braille and tactile signage provided for permanent rooms and spaces Business Center Deadbolt locks, lowered Door night guards, lowered Doors with lever handles Electrical outlets, lowered Fitness Center Flashing door knockers Hearing accessible rooms and/or kits Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations Meeting room(s) with assistive listening devices Meeting spaces and ballrooms Pool accessible Pool pathway Public entrance alternative Public restrooms Registration Desk Pathway Registration desk Restaurant(s)/Lounge(s) Roll-in shower Self-parking, accessible spaces Service animals allowed on property for people with disabilities Shower wand, adjustable Spa TTY/TTD available TV with close-captioning Toilet seat at wheelchair height Transfer shower Valet parking for vehicles outfitted for drivers in wheelchairs Vanities, accessible Viewports, lowered Elevators
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