The Ballantyne, a Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Parkway

Charlotte, North Carolina 28277 USA

Phone:+1 704-248-4000

Fax:+1 704-248-4005

Toll-free:+1 866-248-4824

Sales:+1 704-248-4070

Sales fax:+1 704-248-4039

Services & Amenities

Airline reservation desk

All public areas non-smoking

Bar-B-Q and/or picnic area


Barber/Beauty shop

Car Rental

Vending machines

Coffee in lobby

Cash machine/ATM

Concierge desk

Continental breakfast, fee from: 16 USD

Full American breakfast, fee from: 20 USD

Grab-n-Go breakfast, fee from: 15 USD

Hot breakfast, fee from: 20 USD

Housekeeping service daily

Limousine service

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper delivered to room, on request

Room service

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Health and Beauty Services

Carolinas HealthCare Urgent Care

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge: 25.00 USD
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 35.00 USD Per Room Per Stay
  • Safe
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Fireplace
  • Mini Bar - fee
  • Movies/videos, pay-per-view
  • Wet bar

Kitchen Amenities

  • Conventional oven
  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Refrigerator with icemaker
  • Silverware
  • Stove
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Local restaurant dinner delivery

Room service

Sundry/Convenience store


Continental breakfast, fee from 16.00 USD

Full American breakfast, fee from 20.00 USD


Gallery Restaurant

Gallery features Southern American-style cuisine crafted with fresh local ingredients from Charlotte-area providers. The restaurant decor showcases artwork provided by Awaken Art Gallery in nearby Ballantyne.

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +1 704-248-4100

Fitness & Recreation


Biking trail

Boating (17 miles)

Bowling (8 miles)

Fly-fishing (24 miles)

Hiking (24 miles)

Horseback riding (10 miles)

Jet-skiing (17 miles)

Jogging/fitness trail

Kayaking (24 miles)

Mountain biking, trail (9 miles)

Miniature golf (3 miles)

River rafting (24 miles)


Squash (2 miles)

Volleyball (5 miles)

Water-skiing (17 miles)

Nature preserve, trail (15 miles)

Rock climbing (24 miles)

Table tennis (5 miles)

Bike Rentals


Fitness center on-site


Heated Indoor Pool

Resistance Pools


Outdoor Pool (Seasonal)



The Spa at Ballantyne (Appointment is Required)


(9 miles)

Local Attractions

Daniel Stowe Botanical Garden

6500 South New Hope Road

US National Whitewater Center

5000 Whitewater Cente rParkway

NASCAR Hall of Fame

400 E M.L.K. Jr Blvd

Billy Graham Library

4330 Westmont Dr

Freedom Park

1908 East Blvd

Discovery Place Science

301 N Tryon St

Truist Field

324 S Mint St

Mint Museum Uptown

500 S Tryon St

Spectrum Center

333 E Trade St

Romare Bearden Park

300 S Church St

Charlotte Douglas Airport Overlook

7300 Airport Overlook Dr

Little Sugar Creek Greenway

1133 Metropolitan Ave

Charlotte Premium Outlets

5404 New Fashion Way

Old Mecklenburg Brewery

4150 Yancey Rd

Ovens Auditorium

2700 E Independence Blvd

Visit Local Area page for more information

Airport Information

Charlotte Douglas International Airport (CLT)


Hotel direction: 18 miles SE

This hotel does not provide shuttle service.

  • Alternate transportation: SilverFox Limousine; fee: 75 USD (one way) ;on request
  • Estimated taxi fare: 50 USD (one way)
Visit CLT airport website
Driving directions

Exit airport and take Billy Graham Parkway South.Take Interstate I-77 South to I-485 Outer Loop.Take Exit 61- Johnston Road and turn right onto Johnston Road.Get in the far left lane and turn left into the hotel.

Business Services

Copy service

Fax service

Full-service business center

Messenger service

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 704-248-4000+1 704-248-4000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa

Accessible Hotel Features

  • Accessible Self-parking
  • Braille and tactile signage provided for permanent rooms and spaces
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
  • Meeting room(s) with assistive listening devices
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Valet parking for vehicles outfitted for drivers in wheelchairs
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
back to top