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The Ballantyne, a Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Parkway, Charlotte, North Carolina 28277 USA
+1 704-248-4000
4.6 681 Reviews
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Hotel Details

    • The Ballantyne, a Luxury Collection Hotel, Charlotte

    10000 Ballantyne Commons Parkway

    Charlotte, North Carolina 28277 USA

    Phone:+1 704-248-4000

    Fax:+1 704-248-4005

    Toll-free:+1 866-248-4824

    Sales:+1 704-248-4070

    Sales fax:+1 704-248-4039

    Arrival Information

    Check-in and Check-out

    • Check-in: 3:00 PM
    • Check-out: 12:00 PM
    • Express Checkin, Express Checkout

    Internet Access

    • Guest rooms: Wireless, Wired
    • Enhanced High Speed: Video chat, download large files + stream video for 5.95 USD/day
    • Lobby and public areas: Complimentary Wireless
    • Meeting rooms: Wireless

    Parking

    • Complimentary on-site parking
    • Complimentary valet parking
    • The Ballantyne is not responsible for stolen or lost items from vehicles

    Property Details

    • 7 floors, 235 rooms, 9 suites
    • 29 meeting rooms, 35,302 sq ft of total meeting space

    Pet Policy

    • Pets not allowed

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    Airline reservation desk

    All public areas non-smoking

    Bar-B-Q and/or picnic area

    Barber

    Barber/Beauty shop

    Car Rental

    Vending machines

    Coffee in lobby

    Cash machine/ATM

    Concierge desk

    Continental breakfast, fee from: 16 USD

    Full American breakfast, fee from: 20 USD

    Grab-n-Go breakfast, fee from: 15 USD

    Hot breakfast, fee from: 20 USD

    Housekeeping service daily

    Limousine service

    Local restaurant dinner delivery

    Mobility accessible rooms

    Newspaper delivered to room, on request

    Room service

    Safe deposit boxes, front desk

    Shoeshine stand

    Valet dry-cleaning

    Health and Beauty Services

    Carolinas HealthCare Urgent Care

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Complimentary
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Mini fridge: 25.00 USD
    • Pillows: down/feather
    • Pillows: foam
    • Pull-out sofa bed
    • Rollaway bed: 35.00 USD Per Room Per Stay
    • Safe
    • Washer/dryer

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable channel: HBO
    • Cable/satellite TV
    • Color TV
    • Fireplace
    • Mini Bar - fee
    • Movies/videos, pay-per-view
    • Wet bar

    Kitchen Amenities

    • Conventional oven
    • Dishwasher
    • Microwave oven
    • Pots, pans, serving dishes
    • Refrigerator
    • Refrigerator with icemaker
    • Silverware
    • Stove
    • Table and chairs

    Business Amenities

    • Electrical outlet: desk level
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Bar-B-Q and/or picnic area

    Local restaurant dinner delivery

    Room service

    Sundry/Convenience store

    Breakfast

    Continental breakfast, fee from 16.00 USD

    Full American breakfast, fee from 20.00 USD

    American

    Gallery Restaurant

    Gallery features Southern American-style cuisine crafted with fresh local ingredients from Charlotte-area providers. The restaurant decor showcases artwork provided by Awaken Art Gallery in nearby Ballantyne.

    Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +1 704-248-4100

    Make a Reservation

    Visit the Dining page for more information

    Fitness & Recreation

    Activities

    Biking trail (0.5 miles)

    Boating (17 miles)

    Bowling (8 miles)

    Fly-fishing (24 miles)

    Hiking (24 miles)

    Horseback riding (10 miles)

    Jet-skiing (17 miles)

    Jogging/fitness trail

    Kayaking (24 miles)

    Mountain biking, trail (9 miles)

    Miniature golf (3 miles)

    River rafting (24 miles)

    Sauna

    Squash (2 miles)

    Tennis

    Tennis

    Volleyball (5 miles)

    Water-skiing (17 miles)

    Nature preserve, trail (15 miles)

    Rock climbing (24 miles)

    Table tennis (5 miles)

    Bike Rentals

    Fitness

    Fitness center on-site

    Swimming

    Heated Indoor Pool

    Resistance Pools

    Whirlpool

    Outdoor Pool (Seasonal)

    Whirlpool

    Spa

    The Spa at Ballantyne (Appointment is Required)

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Daniel Stowe Botanical Garden

    6500 South New Hope Road

    US National Whitewater Center

    5000 Whitewater Cente rParkway

    Carowinds Amusement Park and Water Park

    14523 Carowinds Blvd

    Visit Local Area page for more information

    Airport Information

    Charlotte Douglas International Airport (CLT)

    CLT

    Airport Phone: +1 704-359-4000

    Hotel direction: 18 miles SE

    This hotel does not provide shuttle service.

    • Alternate transportation: SilverFox Limousine; fee: 75 USD (one way) ;on request
    • Estimated taxi fare: 50 USD (one way)
    Visit CLT airport website
    Driving directions

    Exit airport and take Billy Graham Parkway South.Take Interstate I-77 South to I-485 Outer Loop.Take Exit 61- Johnston Road and turn right onto Johnston Road.Get in the far left lane and turn left into the hotel.

    Business Services

    Copy service

    Fax service

    Full-service business center

    Messenger service

    Overnight delivery/pickup

    Post/parcel

    Accessibility

    For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 704-248-4000+1 704-248-4000.

    Accessible Areas with Accessible Routes from Public Entrance

    • Business Center
    • Concierge desk
    • Fitness Center
    • Meeting spaces and ballrooms
    • Pool accessible
    • Pool pathway
    • Public entrance alternative
    • Public restrooms
    • Registration Desk Pathway
    • Registration desk
    • Restaurant(s)/Lounge(s)
    • Spa

    Accessible Hotel Features

    • Accessible Self-parking
    • Braille and tactile signage provided for permanent rooms and spaces
    • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
    • Meeting room(s) with assistive listening devices
    • Self-parking, accessible spaces
    • Service animals are welcome
    • Valet parking for vehicles outfitted for drivers in wheelchairs
    • Elevators

    Guest Room Accessibility

    • Accessible guest rooms with 32” wide doorways
    • Accessible route from public entrance to accessible guest rooms
    • Alarm clock telephone ringers
    • Bathroom grab bars
    • Bathtub grab bars
    • Deadbolt locks, lowered
    • Door night guards, lowered
    • Doors with lever handles
    • Electrical outlets, lowered
    • Flashing door knockers
    • Hearing accessible rooms and/or kits
    • Roll-in shower
    • Shower wand, adjustable
    • TTY/TTD available
    • TV with close-captioning
    • Toilet seat at wheelchair height
    • Transfer shower
    • Vanities, accessible
    • Viewports, lowered
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