Hotel Amenities & Contact Information | The Ballantyne, a Luxury Collection Hotel, Charlotte
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10000 Ballantyne Commons Parkway, Charlotte, North Carolina 28277 USA
+1 704-248-4000
4.6 525 Reviews
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Hotel Details

Maps and Transportation

    • The Ballantyne, a Luxury Collection Hotel, Charlotte

    10000 Ballantyne Commons Parkway

    Charlotte, North Carolina 28277 USA

    Phone:+1 704-248-4000

    Fax:+1 704-248-4005

    Sales:+1 704-248-4070

    Sales fax:+1 704-248-4039

    Arrival Information

    Check-in and Check-out

    • Check-in: 3:00 PM
    • Check-out: 12:00 PM
    • Express Checkin, Express Checkout

    Internet Access

    • Guest rooms: Wireless, Wired
    • Enhanced High Speed: Video chat, download large files + stream video for 5.95 USD/day
    • Lobby and public areas: Complimentary Wireless
    • Meeting rooms: Wireless

    Parking

    • Complimentary on-site parking
    • Complimentary valet parking
    • The Ballantyne is not responsible for stolen or lost items from vehicles

    Property Details

    • 7 floors, 235 Rooms, 9 suites
    • 29 meeting rooms, 35,302 sq ft of total meeting space

    Pet Policy

    • Pets not allowed

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    Airline reservation desk

    All public areas non-smoking

    Bar-B-Q and/or picnic area

    Barber/Beauty shop

    Car Rental

    Vending machines

    Cash machine/ATM

    Concierge desk

    Continental breakfast, fee from: 14 USD

    Full American breakfast, fee from: 20 USD

    Grab-n-Go breakfast, fee from: 14 USD

    Hot breakfast, fee from: 20 USD

    Housekeeping service daily

    Limousine service

    Local restaurant dinner delivery

    Mobility accessible rooms

    Newspaper delivered to room, on request

    Newspaper in lobby

    Room service

    Room service, 24-hour

    Safe deposit boxes, front desk

    Shoeshine stand

    Valet dry-cleaning

    Health and Beauty Services

    Carolinas HealthCare Urgent Care

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Complimentary
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Pillows: down/feather
    • Pillows: foam
    • Rollaway bed: 35.00 USD Per Room Per Stay
    • Safe
    • Washer/dryer

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Bathtub with spray jets
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable channel: HBO
    • Cable/satellite TV
    • Color TV
    • Fireplace
    • Mini Bar - fee
    • Movies/videos, pay-per-view
    • Wet bar

    Kitchen Amenities

    • Conventional oven
    • Dishwasher
    • Microwave oven
    • Pots, pans, serving dishes
    • Refrigerator
    • Refrigerator with icemaker
    • Silverware
    • Stove
    • Table and chairs

    Business Amenities

    • Electrical outlet: desk level
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Bar-B-Q and/or picnic area

    Local restaurant dinner delivery

    Room service, 24-hour

    Room service

    Sundry/Convenience store

    Breakfast

    Continental breakfast, fee from 14.00 USD

    Full American breakfast, fee from 20.00 USD

    American

    Gallery Restaurant

    Gallery Restaurant takes a progressively Southern approach to exquisite new American cuisine. Driven by modern culinary techniques, its chefs create delicious, beautiful dishes with the freshest regional ingredients.

    Reservations required

    Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +1 704-248-4100

    Make a Reservation

    Visit the Dining page for more information

    Fitness & Recreation

    Activities

    Biking trail (0.5 miles)

    Boating (17 miles)

    Bowling (8 miles)

    Fly-fishing (24 miles)

    Hiking (24 miles)

    Horseback riding (10 miles)

    Jet-skiing (17 miles)

    Jogging/fitness trail

    Kayaking (24 miles)

    Mountain biking, trail (9 miles)

    Miniature golf (3 miles)

    River rafting (24 miles)

    Sauna

    Squash (2 miles)

    Lighted Outdoor

    Outdoor Courts

    Volleyball (5 miles)

    Water-skiing (17 miles)

    Nature preserve, trail (15 miles)

    Rock climbing (24 miles)

    Table tennis (5 miles)

    Bike rentals

    Fitness

    Fitness Facility

    Swimming

    Heated Indoor Pool

    Resistance Pools

    Whirlpool

    Outdoor Pool (Seasonal)

    Whirlpool

    Spa

    The Spa at Ballantyne (Appointment is Required)

    Golf

    Ballantyne Golf Academy (0.5 miles)

    The Golf Club at Ballantyne (On-site)

    The Golf Club at Ballantyne

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Daniel Stowe Botanical Garden

    6500 South New Hope Road

    US National Whitewater Center

    5000 Whitewater Cente rParkway

    Carowinds Amusement Park and Water Park

    14523 Carowinds Blvd

    Visit Local Area page for more information

    Airport Information

    Charlotte Douglas International Airport (CLT)

    CLT

    Airport Phone: +1 704-359-4000

    Hotel direction: 18 miles SE

    This hotel does not provide shuttle service.

    • Alternate transportation: SilverFox Limousine; fee: 75 USD (one way) ;on request
    • Estimated taxi fare: 50 USD (one way)
    Visit CLT airport website
    Driving directions

    Exit airport and take Billy Graham Parkway South.Take Interstate I-77 South to I-485 Outer Loop.Take Exit 61- Johnston Road and turn right onto Johnston Road.Get in the far left lane and turn left into the hotel.

    Business Services

    Copy service

    Fax service

    Full-service business center

    Messenger service

    Overnight delivery/pickup

    Post/parcel

    Accessibility

    For more information call the general manager of the hotel.

    Accessible guest rooms have a 32 inch wide opening Adjustable height hand-held shower wand Bathroom vanity in guest rooms for disabled person height Bathtub grab bars Business center entrance Closed-caption TV Fitness center entrance Flashing door knocker available for disabled person Grab bars in bathroom Hotel has on site accessible self-parking Lowered deadbolt in guest room for disabled persons height (in feet) Lowered electrical outlets Lowered night guards on guest room doors Main entrance Meeting spaces Pathway to registration desk Peephole in guest room for disabled person height (in ft) Pool entrances Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-operating lifts or sloped entry Service animals allowed for persons with disabilities Spa entrance TTY/TTD compatible Telephone for hearing impaired Toilet seat in guest rooms for disabled person Transfer shower roll-in shower Property has elevators
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