Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, P.O Box 123979, Dubai 123979 United Arab Emirates
+971 4 503 4444

Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, P.O Box 123979

Dubai, 123979 United Arab Emirates

Phone:+971 4 503 4444

Fax:+971 4 503 4343

Toll-free:+971 800 04440774

Sales:+971 4 503 4444

Sales fax:+971 4 503 4343

Services & Amenities

All public areas non-smoking

Barber/Beauty shop

Car Rental



Coffee in lobby

Coffee/tea in-room

Buffet breakfast, fee from: 125 AED

Concierge desk

Foreign exchange, nearby

Grocery shopping service

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed
  • Safe
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower
  • Whirlpool

Room Entertainment

  • Cable channel: CNN
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Plug In Panel

Kitchen Amenities

  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Silverware
  • Stove
  • Table and chairs
  • Toaster

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service


Buffet breakfast, fee from 125.00 AED



Experience flavours from around the world at this family friendly award winning restaurant. Grilled, glazed or roasted, our interactive stations celebrate cooking from the heart and feature a healthy, modern approach to preparation and presentation.

Reservations required

Open for breakfast, lunch and dinner Dress code: Casual Phone: +971 4 503 4444


Larimar by Dawn & Dusk

Enjoy Mediterranean vibes at one of the highest poolside rooftop bars in Dubai. Bask in the sun during the day and as the sun goes down, enjoy leisurely cocktails overlooking the Dubai skyline.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +971 4 503 4444

Coffee House


Be tempted by the smell of freshly brewed coffee and baked culinary delights at our cozy café in downtown Dubai.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +971 4 503 4444


Sheraton Club Lounge

Savor the upside of Dubai with complimentary breakfast, snacks throughout the day, daily happy hour and premium Wi-Fi at our 31st floor lounge.

Open for breakfast Dress code: Smart Casual Phone: +971 4 377 2000


Miss Lily's

Drawing from the diverse roots of Jamaican cuisine, our restaurant menu offers modern renditions of island specialities. In short, Miss Lily's is a tropical vacation in the middle of Dubai's cosmopolitan cityscape.

Reservations required

Open for dinner Phone: +971 4 356 2900


Moe's on the 5th

Feel transported to downtown New York in the 1920s at Moe's on the 5th. A destination that draws in daily crowds, our signature bar offers a charming, refined atmosphere that invites rich conversations and laughter over handcrafted cocktails.

Reservations required

Open for dinner Phone: +971 4 333 3055



The venue offers a casual dining experience based around the traditional and much celebrated Spanish tapas snack. The casual laid back approach invites guests for cocktails, billiard and great food.

Open for dinner Phone: +971 4 333 3055


Alice Lounge Restaurant

Alice is a restaurant and lounge bar designed to inspire, excite and captivate the imagination of diners.

Open for dinner Dress code: Smart Casual Phone: +971 55 205 5844

Fitness & Recreation


Bowling (3.1 miles)



Volleyball (6.2 miles)

Table tennis (3.1 miles)

Bike Rentals (3.1 miles)


Fitness center on-site


Outdoor Rooftop Pool


Soul Wellness & Spa (Appointment is Required)


(7.2 miles)

Local Attractions

Gold & Spice Souk

La Perle by Dragone

Ski Dubai

Zabeel Park

Dubai Frame

Jumeirah Mosque

City Walk

La Mer

Burj Khalifa

Dubai Mall

Mall of the Emirates

Atantis Water Park

Wild Wadi Waterpark

Souk Madinat Jumeirah

Dubai Opera

The Walk - JBR

Dubai Museum

Dubai Marina

Visit Local Area page for more information

Airport Information

Dubai International Airport (DXB)


Airport Phone: +971 4 224 5555

Hotel direction: 5.0 miles NE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 50 AED (one way)
  • Subway service, fee: 6 AED (one way)
Visit DXB airport website
Driving directions

Dubai International Airport to Sheraton Grand Hotel, DubaiHead northeast for 0.2km and then turn right. You will eventually come to a roundabout at which you will take the 3rd exit. Keep driving straight until you come to the first cross street at which you will take a left which will lead you onto Al Quds St/D91. After 2.7km you will merge on to the E11 via the ramp on the left to DXB Airport Terminal 1/DXB Airport Terminal 3/Jebel Ali/Abu Dhabi. Continue on the E11 for 6.9km and then take exit 53 toward 2nd Zaa’beel St. Keep on the left hand side until you reach the Trade Centre Roundabout at which you need to take the 2nd exit. Then take the first slip road and straight afterwards the first right. Continue straight and the destination will be on the left.

Business Services

Copy service

Fax service

Full-service business center

Messenger service

Network/Internet printing

On-site Business Center is Staffed


Secretarial service


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +971 4 503 4444+971 4 503 4444.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa

Accessible Hotel Features

  • Accessible Self-parking
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Doors with lever handles
  • Electrical outlets, lowered
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
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