Sheraton Hokkaido Kiroro Resort

650 Tokiwa, Akaigawa

Yoichi-gun, Hokkaido, 046-0593 Japan

Phone:+81 135-34-7111

Fax:+81 135-34-7113

Sales:+81 11-788-4080

Sales fax:+81 11-788-4086

Services & Amenities

All public areas non-smoking

Car Rental

Vending machines


Coffee in lobby

Coffee/tea in-room

Hot breakfast, fee from: 2720 JPY

Housekeeping service daily

Laundry on-site, coin operated

Newspaper in lobby

Room service

Safe deposit boxes, front desk

Health and Beauty Services


Kiroro Onsen Hot Spring


Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Iron and ironing board
  • Mini fridge
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Whirlpool

Room Entertainment

  • Cable/satellite TV
  • Color TV
  • Plug In Panel

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage

Kitchen Amenities

  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Room service



Open in winter only. Start your day in Kiroro with stunning mountain views and our delicious international breakfast.

Open for breakfast and dinner Dress code: Casual Phone: +81 135-34-7111


Hokki Robata Grill & Sushi

Open in winter only. Hokki serves classic Japanese cuisine, all prepared with locally sourced ingredients.

Open for lunch and dinner Dress code: Smart Casual Phone: +81 135-34-7111


Lobby Lounge

Open in winter only. Designed in the style of an alpine ski resort, the open and spacious lobby is a place for guests to unwind. The restaurant, lounge and bar all blend into one open space that links directly into the mountain center.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +81 135-34-7111

Fitness & Recreation


Biking trail

Hiking (1.2 miles)

Kayaking (3.7 miles)

Mountain biking, trail

Miniature golf

River rafting (24.9 miles)

Sauna (0.6 miles)

Snow skiing



Nature preserve, trail

Table tennis

Bike Rentals


(17.0 miles)

Airport Information

New Chitose Airport - Sapporo (CTS)


Hotel direction: 67.7 miles SE

This hotel does not provide shuttle service.

Visit CTS airport website


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +81 135-34-7111+81 135-34-7111.

Accessible Areas with Accessible Routes from Public Entrance

  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathtub grab bars
  • Doors with lever handles
  • No transfer showers available
  • Shower wand, adjustable
  • Viewports, lowered
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