Sheraton Makkah Jabal Al Kaaba Hotel

Jabal Al Kaaba, Makkah Al Mukarramah

Makkah, 24231 Saudi Arabia

Phone:+966 12 551 8900

Fax:+966 12 551 8999

Sales:+966 12 551 8900

Sales fax:+966 12 551 8999

Services & Amenities

All public areas non-smoking

Bar-B-Q and/or picnic area

Car Rental

Concierge Lounge Hours


Coffee in lobby

Coffee/tea in-room

Buffet breakfast, fee from: 95 SAR

Concierge desk

Continental breakfast, fee from: 80 SAR

Foreign exchange

Full American breakfast, fee from: 95 SAR

Grab-n-Go breakfast, fee from: 30 SAR

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge: 230.00 SAR
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Safe
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer

Room Entertainment

  • Cable channel: CNN
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Plug In Panel

Kitchen Amenities

  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Stove
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Room service, 24-hour

Room service


Buffet breakfast, fee from 95.00 SAR

Continental breakfast, fee from 80.00 SAR

Full American breakfast, fee from 95.00 SAR


Asia Restaurant

Asia Restaurant features dishes from across South East Asia and the Subcontinent. Signature dishes include Singapore Noodles and Beef Rendang from Indonesia and original kebab and biryani recipes from Rajasthan.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +966 12 551 8900


Al Firdous Restaurant

Our day to night dining venue, Al Ferdous Restaurant, offers a wide range of international cuisine, as well as authentic Gulf and Levantine dishes.

Open for breakfast, lunch and dinner Dress code: Formal Phone: +966 12 551 8900


Club Lounge

Accessible for suite guests, SPG platinum guests and above loyalty levels, our Club Lounge features an array of sweet delights, fresh sandwiches, tea and coffee and offers complimentary WI-FI access.

Open for lunch and dinner Dress code: Casual Phone: +966 12 551 8900


Chocolate Lounge

Take time during your stay in Makkah to enjoy our signature mocktails and refreshments in a casual, comfortable setting. You can also have a quick snack before heading back to your room.

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +966 12 551 8900

Fitness & Recreation


Bowling (2.2 miles)

Hiking (2.2 miles)

Sauna (2.2 miles)

Local Attractions

Abraj Al-Bait Towers Clock Tower

Bi'r Zamzam

Ibrahim Al khalil

Jabal Al-Nour

Jabal Thawr

Jebel Arafat

Makkah Al Mukarramah Library


Grand Mosque

Jabal-al-noor (Mountain of Light)

Masjid Taneem

Makkah Mall

Mount Arafat

Safa to Marwa

Bilal bin Rabah Mosque

Al Hijaz Mall

Clock Tower Museum

Station of Ibrahim

Visit Local Area page for more information

Airport Information

King Abdulaziz International Airport (JED)


Hotel direction: 28.6 miles NW

This hotel does not provide shuttle service.

Visit JED airport website

Business Services

Copy service

Fax service

Network/Internet printing

On-site Business Center is Staffed

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +966 12 551 8900+966 12 551 8900.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Roll-in shower
  • Shower wand, adjustable
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
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Check Room Rates & Availability