Sheraton Grand Krakow

7 Powisle Street

Krakow, 31-101 Poland

Phone:+48 12 662 10 00

Fax:+48 12 662 11 00

Sales:+48 12 662 17 70

Sales fax:+48 12 662 16 09

Services & Amenities

All public areas non-smoking

Bar-B-Q and/or picnic area

Car Rental

Concierge Lounge Hours


Coffee/tea in-room

Buffet breakfast, fee from: 95 PLN

Concierge desk

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Storage space

Guest Room Information

General Room Amenities

  • Air conditioning
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer

Room Entertainment

  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Room service


Buffet breakfast, fee from 95.00 PLN


The Olive Restaurant - open only for breakfast

The Olive Restaurant serves authentic Polish cuisine with Mediterranean twist and seafood specialties beneath a 12-meter tree that brings the outdoors inside.

Reservations required

Open for breakfast, lunch and dinner Phone: +48 12 662 16 60


Qube Vodka Bar & Café

This specialty bar is an ideal place to meet friends for a pre-dinner drink. Traditional and innovative cocktails and drinks are made from more than 200 different brands of the world's best vodkas.

Reservations required

Open for breakfast, lunch and dinner Phone: +48 12 662 16 74


SomePlace Else

SomePlace Else is a fun, casual restaurant that serves steaks, pastas, and salads. Sports fans can watch HD quality TVs from the large central island bar, which offers a special cocktail menu and a large selection of bottled beers.

Reservations required

Open for lunch and dinner Dress code: Casual Phone: +48 12 662 16 70


Roof Top Terrace & Lounge Bar

The bar offers splendid views over The Royal Wawel Castle, the Vistula River and the city skyline.

Phone: +48 12 662 16 71

Fitness & Recreation


Biking trail (0.1 miles)

Bowling (0.9 miles)

Jogging/fitness trail (0.1 miles)

Mountain biking, trail (1.7 miles)

Solarium (1.4 miles)

Squash (3.6 miles)

Rock climbing (2.1 miles)


Fitness center on-site


Indoor Heated Pool


Massages (Appointment is Required)

Swimming pool & Sauna


(12.2 miles)

Local Attractions

Wawel Cathedral

Krakow Hourly Trumpet Signal


Wawel Hill


Zygmunt Bell

Wawel Castle


Town Hall Tower


Collegium Maius

Jagiellońska 15

Wieliczka Salt Mine

Jewish Culture


Jasna Gora Sanctuary



Więźniów Oświęcimia 20

Calvary Sanctuary

Cloth Hall

Rynek Główny 1/3

Leonardo da Vinci's Masterpiece


Kalwaria Zebrzydowska Sanctuary


Tatra Mountains



Galeria Kazimierz

National Museum the Main Building

Kraków Underground Museum

Visit Local Area page for more information

Airport Information

John Paul II International Airport Kraków–Balice (KRK)


Airport Phone: +48 12 639 33 01

Hotel direction: 6.8 miles W

  • Airport shuttle service, reservation required, fee: 110 PLN (one way) 24 Hours, 7 days a week Shuttle Phone: +48 12 6621000
  • Estimated taxi fare: 100 PLN (one way)
  • Bus service, fee: 5 PLN (one way)
Visit KRK airport website

Business Services

Full-service business center


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +48 12 662 10 00+48 12 662 10 00.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Accessible transportation with advanced notice
  • Braille and tactile signage provided for permanent rooms and spaces
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • No transfer showers available
  • Roll-in shower
  • Shower wand, adjustable
  • Toilet seat at wheelchair height
  • Vanities, accessible
  • Viewports, lowered
back to top