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Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City 06500 Mexico
+52 55 5242 5555
4.1 815 Reviews
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Hotel Details

Maps and Transportation

    • Sheraton Mexico City Maria Isabel Hotel

    Paseo de la Reforma 325 Col. Cuauhtemoc

    Mexico City, 06500 Mexico

    Phone:+52 55 5242 5555

    Fax:+52 55 5242 3550

    Toll-free:+52 55 5242 5555 ext= 3557

    Sales:+52 55 5242 5649 ext= 3550

    Sales fax:+52 55 5242 3550

    Arrival Information

    Check-in and Check-out

    • Check-in: 3:00 PM
    • Check-out: 12:00 PM

    Internet Access

    • Guest rooms: Wireless, Wired for 15.0 USD/day
    • Lobby and public areas: Complimentary Wireless

    Parking

    • Electric car charging stations: 3, Complimentary
    • On-site parking, fee: 3.10 USD hourly, 10.50 USD daily
    • Valet parking, fee: 3.10 USD hourly

    Property Details

    • 22 floors, 684 rooms, 72 suites
    • 18 meeting rooms, 34,950 sq ft of total meeting space

    Pet Policy

    • Pets Welcome
    • Maximum 1 pet per room
    • Non-refundable fee: 100 USD
    • One dog 18 kg max per room with non-refundable fee of USD 100 per room per stay
    • Contact hotel for details

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    All public areas non-smoking

    Barber/Beauty shop

    Car Rental

    Concierge Lounge Hours

    Coffee/tea in-room

    Concierge desk

    Full American breakfast, fee from: 15 USD

    Grab-n-Go breakfast, fee from: 15 USD

    Grocery shopping service

    Hot breakfast, fee from: 15 USD

    Housekeeping service daily

    Laundry on-site

    Mobility accessible rooms

    Newspaper delivered to room, on request

    Newspaper in lobby

    Room service

    Room service, 24-hour

    Shoeshine stand

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Complimentary
    • Coffee maker/tea service
    • Crib/Play Yard
    • Individual climate control
    • Iron and ironing board
    • Mini fridge
    • Pillows: down/feather
    • Rollaway bed
    • Safe
    • Trouser press

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Bathtub with spray jets
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable/satellite TV
    • CD player
    • Color TV
    • Mini Bar - fee
    • Movies/videos, pay-per-view
    • Plug In Panel

    Business Amenities

    • Fax
    • Two-line phone

    Kitchen Amenities

    • Refrigerator
    • Silverware
    • Table and chairs
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Room service, 24-hour

    Room service

    Breakfast

    Buffet breakfast, complimentary

    Full American breakfast, fee from 15.00 USD

    Italian

    Ristorante Amici (2nd Floor)

    Savor refined Italian cuisine at Ristorante Amici. Specializing in crisp salads, handmade pasta and rich desserts, our sun-lit restaurant overlooks Reforma Avenue and its golden Angel of Independence. Inquire about our children's menu and Sunday brunch.

    Reservations required

    Open for breakfast, lunch and dinner Phone: +52 5252423718

    Deli

    Manhattan Deli Restaurant (Lobby level)

    Feel transported to the heart of New York City at our Manhattan Deli Restaurant. Open all day, our American eatery offers menus featuring such favorites as NYC-style bagles, pizza and fresh salads, served in our inviting, wood-paneled dining room.

    Reservations required

    Open for breakfast, lunch and dinner Phone: +52 55 5242 5555

    Mexican

    Jorongo Bar

    Sway to our live Mariachi music as you dine on a delicious array of Mexican dishes, paired with local beers and innovative cocktails. Near downtown CDMX, our bar the ideal spot to begin a night out. Guests must be 18+ and pay a cover fee to enter.

    Open for dinner Dress code: Casual Phone: +52 55 52425555; ext= 3736

    International

    Lobby Bar

    Join us at Lobby Bar after returning from shopping on Reforma Avenue or an afternoon of downtown sightseeing. Located in the hotel's lobby, this welcoming spot offers a global selection of wines, draft ales and cocktails handcrafted by our mixologists.

    Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +52 55 52425555; ext= 3710

    International

    In-room dining

    Whenever your cravings strike, Sheraton's 24-hour hotel room service is available to deliver freshly prepared food and drinks to your door. From breakfast in bed to late-night snacks, our Mexico City restaurant team is ready to attend to your requests.

    Open for breakfast, lunch and dinner Phone: +52 55 52425555; ext= 3729

    Visit the Dining page for more information

    Fitness & Recreation

    Activities

    Lighted Outdoor

    Fitness

    Sheraton Fitness

    Swimming

    Outdoor Heated Pool

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Angel De La Independencia

    0.1 miles from hotel

    Bosque De Chapultepec

    2.0 miles from hotel

    Historic Downtown

    2.0 miles from hotel

    Sports Palace

    6.7 miles from hotel

    Xochimilco Floating Gardens

    16.2 miles from hotel

    Visit Local Area page for more information

    Airport Information

    Benito Juarez International Airport Mexico City (MEX)

    MEX

    Airport Phone: +52 55 2482 2400

    Hotel direction: 7.3 miles E

    This hotel does not provide shuttle service.

    • Alternate transportation: Private Personalized Pick-Up Service; fee: 69 USD (one way) ;reservation required
    • Estimated taxi fare: 25 USD (one way)
    • Bus service, fee: 3 USD (one way)
    • Subway service, fee: 0.5 USD (one way)
    Visit MEX airport website
    Driving directions

    Take Circuito Interior and exit at Rio Mississippi, turn left and continue until you reach Reforma Avenue.Turn left at Reforma Avenue.Follow Reforma Avenue until you see the Angel Statue. The hotel will be on the left.

    Business Services

    Copy service

    Fax service

    Fee for each additional page of outgoing fax

    Fee for first page of incoming fax

    Full-service business center

    Network/Internet printing

    On-site Business Center is Staffed

    Accessibility

    For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +52 55 5242 5555.

    Accessible guest rooms with 32” wide doorways Accessible route from public entrance to accessible guest rooms Alarm clock telephone ringers Bathroom grab bars Bathtub grab bars Business Center Deadbolt locks, lowered Door night guards, lowered Doors with lever handles Electrical outlets, lowered Fitness Center Meeting spaces and ballrooms No transfer shower s available Pool accessible Pool pathway Public entrance alternative Registration Desk Pathway Registration desk Restaurant(s)/Lounge(s) Roll-in shower Service animals allowed on property for people with disabilities Shower wand, adjustable TV with close-captioning Toilet seat at wheelchair height Vanities, accessible Viewports, lowered Elevators
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