Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City 06500 Mexico
+52 55 5242 5555

Sheraton Mexico City Maria Isabel Hotel

Paseo de la Reforma 325 Col. Cuauhtemoc

Mexico City, 06500 Mexico

Phone:+52 55 5242 5555

Fax:+52 55 5242 3550

Toll-free:+52 55 5242 5555 ext= 3557

Sales:+52 55 5242 5649 ext= 3550

Sales fax:+52 55 5242 3550

Services & Amenities

All public areas non-smoking

Barber/Beauty shop

Car Rental

Concierge Lounge Hours

Coffee/tea in-room

Concierge desk

Full American breakfast, fee from: 15 USD

Grab-n-Go breakfast, fee from: 15 USD

Grocery shopping service

Hot breakfast, fee from: 15 USD

Housekeeping service daily

Laundry on-site

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Shoeshine stand

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Rollaway bed
  • Safe
  • Trouser press

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Bathtub with spray jets
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • CD player
  • Color TV
  • Mini Bar - fee
  • Movies/videos, pay-per-view
  • Plug In Panel

Business Amenities

  • Fax
  • Two-line phone

Kitchen Amenities

  • Refrigerator
  • Silverware
  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service


Buffet breakfast, complimentary

Full American breakfast, fee from 15.00 USD


Ristorante Amici (2nd Floor)

Savor refined Italian cuisine at Ristorante Amici. Specializing in crisp salads, handmade pasta and rich desserts, our sun-lit restaurant overlooks Reforma Avenue and its golden Angel of Independence. Inquire about our children's menu and Sunday brunch.

Reservations required

Open for breakfast, lunch and dinner Phone: +52 5252423718


Manhattan Deli Restaurant (Lobby level)

Feel transported to the heart of New York City at our Manhattan Deli Restaurant. Open all day, our American eatery offers menus featuring such favorites as NYC-style bagles, pizza and fresh salads, served in our inviting, wood-paneled dining room.

Reservations required

Open for breakfast, lunch and dinner Phone: +52 55 5242 5555


Jorongo Bar

Sway to our live Mariachi music as you dine on a delicious array of Mexican dishes, paired with local beers and innovative cocktails. Near downtown CDMX, our bar the ideal spot to begin a night out. Guests must be 18+ and pay a cover fee to enter.

Open for dinner Dress code: Casual Phone: +52 55 52425555; ext= 3736


Lobby Bar

Join us at Lobby Bar after returning from shopping on Reforma Avenue or an afternoon of downtown sightseeing. Located in the hotel's lobby, this welcoming spot offers a global selection of wines, draft ales and cocktails handcrafted by our mixologists.

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +52 55 52425555; ext= 3710


In-room dining

Whenever your cravings strike, Sheraton's 24-hour hotel room service is available to deliver freshly prepared food and drinks to your door. From breakfast in bed to late-night snacks, our Mexico City restaurant team is ready to attend to your requests.

Open for breakfast, lunch and dinner Phone: +52 55 52425555; ext= 3729

Fitness & Recreation


Lighted Outdoor


Sheraton Fitness


Outdoor Heated Pool

Local Attractions

Angel De La Independencia

0.1 miles from hotel

Bosque De Chapultepec

2.0 miles from hotel

Historic Downtown

2.0 miles from hotel

Sports Palace

6.7 miles from hotel

Xochimilco Floating Gardens

16.2 miles from hotel

Visit Local Area page for more information

Airport Information

Benito Juarez International Airport Mexico City (MEX)


Airport Phone: +52 55 2482 2400

Hotel direction: 7.3 miles E

This hotel does not provide shuttle service.

  • Alternate transportation: Private Personalized Pick-Up Service; fee: 69 USD (one way) ;reservation required
  • Estimated taxi fare: 25 USD (one way)
  • Bus service, fee: 3 USD (one way)
  • Subway service, fee: 0.5 USD (one way)
Visit MEX airport website
Driving directions

Take Circuito Interior and exit at Rio Mississippi, turn left and continue until you reach Reforma Avenue.Turn left at Reforma Avenue.Follow Reforma Avenue until you see the Angel Statue. The hotel will be on the left.

Business Services

Copy service

Fax service

Fee for each additional page of outgoing fax

Fee for first page of incoming fax

Full-service business center

Network/Internet printing

On-site Business Center is Staffed


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +52 55 5242 5555.

Accessible guest rooms with 32” wide doorways Accessible route from public entrance to accessible guest rooms Alarm clock telephone ringers Bathroom grab bars Bathtub grab bars Business Center Deadbolt locks, lowered Door night guards, lowered Doors with lever handles Electrical outlets, lowered Fitness Center Meeting spaces and ballrooms No transfer shower s available Pool accessible Pool pathway Public entrance alternative Registration Desk Pathway Registration desk Restaurant(s)/Lounge(s) Roll-in shower Service animals allowed on property for people with disabilities Shower wand, adjustable TV with close-captioning Toilet seat at wheelchair height Vanities, accessible Viewports, lowered Elevators
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