JW Marriott Hotel Mexico City

Andres Bello 29, Polanco, Mexico City 11560 Mexico
+52 55 5999 0000
  • Mobile Key
  • Digital Check-In
  • Mobile Dining
  • Service Request
  • Fitness
  • Internet

JW Marriott Hotel Mexico City

Andres Bello 29, Polanco

Mexico City, 11560 Mexico

Phone:+52 55 5999 0000

Toll-free:+52 800 561 4756

Sales:+52 55 5999 0102

Services & Amenities

Airline reservation desk

All public areas non-smoking

Barber/Beauty shop

Beauty shop

Car Rental, Nearby

Concierge Lounge Hours


Buffet breakfast, fee from: 31 USD

Cash machine/ATM

Concierge desk

Continental breakfast, fee from: 23 USD

Housekeeping service daily

Limousine service

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Storage space

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Pillows: down/feather
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Whirlpool in Room

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • DVD movies available
  • Mini Bar - fee
  • Plug In Panel
  • Wet bar

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone

Kitchen Amenities

  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Silverware
  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service

Sundry/Convenience store


Buffet breakfast, fee from 31.00 USD

Continental breakfast, fee from 23.00 USD



Our innovative restaurant sources local, seasonal ingredients to deliver a luxury dining experience you won't soon forget. Mexican classics are infused with a modern sensibility as you dine al fresco on our terrace and enjoy the Mexico City views.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +52 55 5999 0066


Lobby Bar

Whether you're toasting to the end of a successful day or starting your evening in Polanco, you'll love the expertly crafted cocktails at our vibrant lobby bar.

Open for lunch and dinner Dress code: Casual Phone: +52 55 5999 0000 ext. 6630

Fitness & Recreation


Biking trail (0.2 miles)

Boating (0.6 miles)

Bowling (1.9 miles)

Hiking (18.6 miles)

Horseback riding (18.6 miles)

Jogging/fitness trail (0.3 miles)


Squash (1.4 miles)

Tennis (1.4 miles)

Tennis (1.4 miles)

Table tennis (1.4 miles)

Bike Rentals (0.3 miles)


Fitness center on-site


Outdoor Swimming Pool


Club de Golf Bellavista (Private Club, contact Hotel Concierge) (9.5 miles)

Local Attractions

Anthropological Museum

Av. Paseo de la Reforma y Calzada Gandhi, Chapulte

Chapultepec Castle

Chapultepec Forest Section 1,Miguel Hidalgo

Teotihuacan Pyramids - Archeological Site

Zona Arqueologica San Juan Teotihuacan

San Angel Flea Market

Plaza San Jacinto San Angel

Xochimilco-Floating Gardens

Embarcadero Nativitas en Xochimilco

Zona Rosa (Pink Zone) Shopping and Entertainment

Delegacion Cuauhtemoc

Mazaryk shopping Avenue


Visit Local Area page for more information

Airport Information

Benito Juarez International Airport Mexico City (MEX)


Airport Phone: +52 55 2482 2424

Hotel direction: 10.6 miles W

This hotel does not provide shuttle service.

  • Alternate transportation: Hotel Car Service; fee: 85 USD (one way) ;reservation required
  • Estimated taxi fare: 30 USD (one way)
  • Subway service, fee: 0.4 USD (one way)
Visit MEX airport website
Driving directions

Get on Circuito Interior heading north-west, Continue onto Circuito Interior Bicentenario. Take exit 18 toward Toluca/Av Constituyentes/P de la Reforma/Eje 3 Pte/Thiers. Follow Darwin to Campos Eliseos and head straight. The hotel will be at left hand.

Toluca López Mateos International Airport (TLC)


Airport Phone: +52 722 279 2800

Hotel direction: 34.3 miles NE

This hotel does not provide shuttle service.

  • Alternate transportation: Hotel Car Service; fee: 185 USD (one way) ;scheduled
  • Estimated taxi fare: 55 USD (one way)
Visit TLC airport website
Driving directions

Take highway Toluca – Mexico towards Mexico City. Keep left, follow signs for Reforma/Palmas/Periferico Norte, and continue onto Paseo de la Reforma. Turn right toward Anatole France, continue onto Anatole France. Turn right onto Luis G. Urbina. Turn right onto Eugenio Sue. The hotel will be in front of you.

Business Services

Copy service

Fax service

Fee for each additional page of outgoing fax

Full-service business center

On-site Business Center is Staffed




For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +52 55 5999 0000+52 55 5999 0000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa

Accessible Hotel Features

  • Accessible Self-parking
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Valet parking for vehicles outfitted for drivers in wheelchairs
  • Elevators

Guest Room Accessibility

  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Doors with lever handles
  • Electrical outlets, lowered
  • Roll-in shower
  • Shower wand, adjustable
  • Toilet seat at wheelchair height
  • Transfer shower
  • Viewports, lowered
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