Hotel Amenities & Contact Information | W Mexico City
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Campos Eliseos 252, Chapultepec, Polanco, Mexico City 11560 Mexico
+52 55 9138 1800
4.0 294 Reviews
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Hotel Details

Maps and Transportation

    • W Mexico City

    Campos Eliseos 252, Chapultepec, Polanco

    Mexico City, 11560 Mexico

    Phone:+52 55 9138 1800

    Fax:+52 55 9138 1865

    Toll-free:+52 55 9138 1800

    Sales:+52 55 5999 0043

    Sales fax:+52 55 9138 1899

    Arrival Information

    Check-in and Check-out

    • Check-in: 3:00 PM
    • Check-out: 1:00 PM

    Internet Access

    • Guest rooms: Wireless, Wired for 15.0 USD/day
    • Lobby and public areas: Complimentary Wireless
    • Meeting rooms: Wireless, Wired

    Parking

    • On-site parking, fee: 9 USD daily
    • Valet parking, fee: 9 USD daily

    Property Details

    • 25 floors, 237 Rooms
    • 10 meeting rooms, 10,753 sq ft of total meeting space

    Pet Policy

    • Pets Welcome
    • Maximum 1 pet per room
    • Please contact hotel for further details
    • Contact hotel for details

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    Airline reservation desk

    All public areas non-smoking

    Beauty shop

    Car Rental

    Video games

    Buffet breakfast, fee from: 18 USD

    Concierge desk

    Foreign exchange, nearby

    Grab-n-Go breakfast, fee from: 10 USD

    Hot breakfast, fee from: 18 USD

    Housekeeping service daily

    Laundry on-site

    Local restaurant dinner delivery

    Mobility accessible rooms

    Newspaper delivered to room, on request

    Newspaper in lobby

    Room service

    Room service, 24-hour

    Safe deposit boxes, front desk

    Shoeshine stand

    Valet dry-cleaning

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Bottled water: Fee
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Mini fridge
    • Pillows: down/feather
    • Pillows: foam
    • Pull-out sofa bed
    • Rollaway bed
    • Safe

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable channel: HBO
    • Cable/satellite TV
    • Color TV
    • DVD movies available
    • Movies/videos, pay-per-view
    • Plug In Panel

    Kitchen Amenities

    • Conventional oven
    • Microwave oven
    • Pots, pans, serving dishes
    • Refrigerator
    • Silverware
    • Stove
    • Table and chairs

    Business Amenities

    • Electrical outlet: desk level
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail
    • Two-line phone
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Local restaurant dinner delivery

    Room service, 24-hour

    Room service

    Breakfast

    Buffet breakfast, fee from 18.00 USD

    Mexican

    Living Room Bar

    Living Room Bar is a Bar with smart snacks and mexican finger food and fun music

    Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +52 55 9138 1800

    Mexican

    25DOS

    Food from the Mexican southeast. In its kitchen is the culture of a country rich in ingredients and history. Fish, meats and organic salads are culinary creations that highlight the creativity and the handling of ingredients from their chef.

    Reservations required

    Open for breakfast, lunch and dinner Dress code: Casual Phone: +52 55 9138 1800

    Visit the Dining page for more information

    Fitness & Recreation

    Activities

    Bike rentals

    Fitness

    FIT

    Swimming

    Whirlpool

    Spa

    AWAY® SPA (Appointment is Required)

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Plaza of Three Cultures

    Polanco Commercial District

    Tehotihuacan Pyramids

    City Tours

    Cultural Tours

    Murales de Diego Rivera en la Secretaria de Educacion Publica

    Visit Local Area page for more information

    Airport Information

    Benito Juarez International Airport Mexico City (MEX)

    MEX

    Airport Phone: +52 55 2482 2424 ext. 0

    Hotel direction: 11.2 miles E

    • Airport shuttle service, reservation required, fee: 75 USD (one way) 24 Hours, 7 days a week Shuttle Phone: +52 55 91381800 Ext 0
    • Alternate transportation: Private Car Transfer; fee: 75 USD (one way) ;on request
    • Estimated taxi fare: 32 USD (one way)
    • Subway service, fee: 1 USD (one way)
    Visit MEX airport website
    Driving directions

    Take bulevard Aeropuerto and then Viaducto Miguel Aleman until Parque Lira, then turn to the right in Parque lira and go streight until Campos Elisesos, then turn to the left and in the number 252 of Campos Eliseos is the W Mexico City

    Business Services

    Copy service

    Fax service

    Network/Internet printing

    Overnight delivery/pickup

    Post/parcel

    Translator

    Accessibility

    For more information call the general manager of the hotel.

    Accessible guest rooms have a 32 inch wide opening Adjustable height hand-held shower wand Bathroom vanity in guest rooms for disabled person height Bathtub grab bars Bathtub seat Business center entrance Fitness center entrance Grab bars in bathroom Hotel has on site accessible self-parking Lowered deadbolt in guest room for disabled persons height (in feet) Lowered electrical outlets Main entrance Meeting spaces Pathway to registration desk Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Service animals allowed for persons with disabilities Spa entrance Telephone for hearing impaired Toilet seat in guest rooms for disabled person Transfer shower roll-in shower Property has elevators
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