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Ave. Hidalgo 310 Oriente, Monterrey 64000 Mexico
+52 81 8380 7000
3.8 382 Reviews
Back to Hotel Overview

Hotel Details

Maps and Transportation

    • Sheraton Ambassador Hotel

    Ave. Hidalgo 310 Oriente

    Monterrey, 64000 Mexico

    Phone:+52 81 8380 7000

    Fax:+52 81 8380 7049

    Toll-free:+52 800 832 8400

    Sales:+52 81 8380 7012

    Sales fax:+52 81 8380 7049

    Arrival Information

    Check-in and Check-out

    • Check-in: 3:00 PM
    • Check-out: 12:00 PM

    Internet Access

    • Guest rooms: Wireless
    • Enhanced High Speed: Video chat, download large files + stream video for 1.5 USD/day
    • Lobby and public areas: Complimentary Wireless
    • Meeting rooms: Wireless, Wired

    Parking

    • Electric car charging stations: 3, Complimentary
    • Valet parking, fee: 6 USD daily

    Property Details

    • 12 floors, 217 rooms, 12 suites
    • 8 meeting rooms, 9,526 sq ft of total meeting space

    Pet Policy

    • Pets Welcome
    • Maximum 2 pets per room
    • Non-refundable fee: 35 USD
    • 2 pets 20kg max per room not in food/beverage areas-USD 35 per room per stay fee
    • Contact hotel for details

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    Airline reservation desk

    All public areas non-smoking

    Car Rental

    Concierge Lounge Hours

    Buffet breakfast, fee from: 15 USD

    Continental breakfast, fee from: 8 USD

    Foreign exchange, nearby

    Hot breakfast, fee from: 10 USD

    Housekeeping service daily

    Laundry on-site

    Mobility accessible rooms

    Newspaper in lobby

    Valet dry-cleaning

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Fee
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Iron and ironing board
    • Pillows: down/feather
    • Pillows: foam
    • Rollaway bed
    • Safe

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable channel: HBO
    • Cable/satellite TV
    • Color TV
    • Mini Bar - fee

    Business Amenities

    • Electrical outlet: desk level
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail
    • Two-line phone

    Kitchen Amenities

    • Table and chairs
    Visit the Guest Rooms page for more information

    Dining

    Breakfast

    Buffet breakfast, fee from 15.00 USD

    Continental breakfast, fee from 8.00 USD

    International

    Doña Mayor

    Best in town and award-winning with delicious menu items for breakfast, lunch and dinner.

    Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +52 81 8380 7000

    Visit the Dining page for more information

    Fitness & Recreation

    Fitness

    Sheraton Fitness

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Macro Plaza

    Downtown

    0.1 miles from hotel

    Santa Lucia Riverwalk

    0.2 miles from hotel

    Sesame Street

    2.0 miles from hotel

    Visit Local Area page for more information

    Airport Information

    General Mariano Escobedo International Airport (MTY)

    MTY

    Airport Phone: +52 81 8288 7700

    Hotel direction: 17.5 miles NE

    This hotel does not provide shuttle service.

    • Estimated taxi fare: 30 USD (one way)
    Visit MTY airport website
    Driving directions

    Monterrey International Airport Carretera Miguel Alemán km 24, 66600 Nuevo León, Mexico. Get on Eje Metropolitano 48/México 54 from Blvrd Aeropuerto 4 min (3.3 km) Follow México 54 to Autopista Monterrey - Reynosa/Eje Metropolitano 22 in Guadalupe. Take the Eje Metropolitano 22 exit from Av. Miguel Alemán/México 54 15 min (16.6 km) Continue to Monterrey 4 min (5.1 km) Follow Eje Metropolitano 22/México 40 to Constitución. Exit from Constitución/Eje Metropolitano 22/México 40 3 min (2.6 km) Take Calle Benito Juárez to Calle Miguel Hidalgo 3 min (650 m)

    Del Norte International Airport (NTR)

    NTR

    Hotel direction: 15.0 miles W

    This hotel does not provide shuttle service.

    • Estimated taxi fare: 30 USD (one way)
    Visit NTR airport website
    Driving directions

    Monterrey Airport North Nuevo León, Mexico. Head west toward Carretera Nuevo Laredo - Monterrey/México 85 1 min (180 m) Continue on Carretera Nuevo Laredo - Monterrey/México 85 to Roble Norte, San Nicolás de los Garza 15 min (14.1 km) Take Eje Metropolitano 15 to Calle Miguel Hidalgo in Centro, Monterrey 21 min (10.3 km)

    Business Services

    Copy service

    Fax service

    Network/Internet printing

    Post/parcel

    Accessibility

    For more information call the general manager of the hotel.

    Accessible guest rooms with 32” wide doorways Accessible route from public entrance to accessible guest rooms Bathroom grab bars Bathtub grab bars Bathtub seat Business Center Doors with lever handles Electrical outlets, lowered Fitness Center Meeting spaces and ballrooms Public entrance alternative Registration Desk Pathway Registration desk Restaurant(s)/Lounge(s) Roll-in shower Shower wand, adjustable Toilet seat at wheelchair height Transfer shower Vanities, accessible Elevators
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