Kobe Bay Sheraton Hotel & Towers

2-13 Koyocho-naka, Higashinada-ku

Kobe, 658-0032 Japan

Phone:+81 78-857-7000

Fax:+81 78-857-7001

Sales:+81 78-857-7040

Sales fax:+81 78-857-7041

Services & Amenities

Bar-B-Q and/or picnic area

Barber/Beauty shop

Car Rental



Coffee/tea in-room

Concierge desk

Foreign exchange

Housekeeping service daily

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Safe deposit boxes, front desk

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge: 350.00 JPY
  • Pillows: down/feather
  • Pull-out sofa bed
  • Rollaway bed: 5940.00 JPY Per Room Daily
  • Safe
  • Trouser press

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Movies/videos
  • Movies/videos, pay-per-view

Kitchen Amenities

  • Conventional oven
  • Refrigerator
  • Table and chairs
  • Toaster oven

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Room service


Suikyo-en Chinese Restaurant

Savor a delicious variety of Chinese cuisine at Suikyo-en Chinese Restaurant in Kobe. Enjoy freshly prepared delicacies served in a relaxing environment with contemporary décor. A popular "Yum Cha" lunch buffet is also available.

Reservations required

Open for lunch and dinner Phone: +81 78-857-7007


Kobe Grill French Restaurant

Experience unique dining at Kobe Grill French Restaurant on the 21st floor. With stunning panoramic views across Kobe, Mt. Rokko and Osaka Bay, this restaurant offers an enticing menu featuring traditional French cuisine and refreshing drinks.

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007


Matsukaze Japanese Restaurant

Enjoy authentic Japanese cuisine at Matsukaze Japanese Restaurant featuring warm service, a rich culinary experience and an extensive wine list. Flavorful dishes include sushi and teriyaki. Private dining options are available.

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007


Garden Café

Sample the Garden Café for all-day buffet dining in Kobe with a range of fresh and flavorful international and local delicacies. An a la carte menu is optional for lunch and dinner.

Reservations required

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007


Kobe Grill Teppanyaki

Take in the picturesque views across Kobe, and savor Kobe Grill Teppanyaki's delicious selection of traditional Japanese beef prepared by skilled teppanyaki chefs.

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007

Coffee House

Sheraton Marche

Treat yourself to a breakfast of fresh salad and pastries or a light lunch with friends and family at the cafe corner in the heart of the hotel. Sit and enjoy your snack, or take it with you while exploring Kobe.

Open for breakfast and lunch Phone: +81 78-857-7015


Sports Pub ARENA

Hear the latest music, watch sports or meet your friends for a carefree evening at ARENA, an American-style sports pub and restaurant in Kobe. Ideal for informal parties.

Open for dinner Dress code: Casual


Bar Terra

Enjoy a wide range of cocktail and aperitifs in a sophisticated bar atmosphere. Come alone, with a group or with a special friend.

Open for dinner Phone: +81 78-857-7013

Fitness & Recreation


Jogging/fitness trail





Fitness center on-site


Indoor Pool



Kobe Rokko Onsen Hamaizumi

Local Attractions

Mt. Rokko

Osaka Castle Hall

Sorakuen Japanese Gardens

Motosumiyoshi Shrine


Hokura Shrine

Ashiyagawa Kahan

Visit Local Area page for more information

Airport Information

Osaka International Airport - Itami (ITM)


Airport Phone: +81 66856 ext. 6781

Hotel direction: 19.3 miles E

This hotel does not provide shuttle service.

  • Alternate transportation: Private Car;on request
  • Estimated taxi fare: 11,200 JPY (one way)
Visit ITM airport website

Kobe Airport (UKB)


Airport Phone: +81 78-304-7777

Hotel direction: 15.5 miles NE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 5,900 JPY (one way)
Visit UKB airport website

Kansai International Airport (KIX)


Airport Phone: +81 72-455-2500

Hotel direction: 38.5 miles N

This hotel does not provide shuttle service.

  • Estimated taxi fare: 22,450 JPY (one way)
  • Bus service, fee: 1,800 JPY (one way)
Visit KIX airport website

Chubu Centrair International Airport (NGO)


Airport Phone: +81 569-38-1195

Hotel direction: 133.6 miles NE

This hotel does not provide shuttle service.

Visit NGO airport website

Business Services

Copy service

Fax service

Full-service business center


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +81 78-857-7000+81 78-857-7000.

Accessible Areas with Accessible Routes from Public Entrance

  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa

Accessible Hotel Features

  • Accessible Self-parking
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Valet parking for vehicles outfitted for drivers in wheelchairs
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathtub grab bars
  • Bathtub seat
  • Doors with lever handles
  • Electrical outlets, lowered
  • Shower wand, adjustable
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
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