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Kobe Bay Sheraton Hotel & Towers

2-13 Koyocho-naka, Higashinada-ku, Kobe 658-0032 Japan
+81 78-857-7000
4.0 283 Reviews

Hotel Details

    • Kobe Bay Sheraton Hotel & Towers

    2-13 Koyocho-naka, Higashinada-ku

    Kobe, 658-0032 Japan

    Phone:+81 78-857-7000

    Fax:+81 78-857-7001

    Sales:+81 78-857-7040

    Sales fax:+81 78-857-7041

    Arrival Information

    Check-in and Check-out

    • Check-in: 3:00 PM
    • Check-out: 12:00 PM
    • Express Checkin

    Internet Access

    • Guest rooms: Complimentary Wireless, Wired
    • Lobby and public areas: Complimentary Wireless

    Parking

    • Electric car charging stations: 2, Complimentary
    • Complimentary on-site parking
    • free for stay guests (24 hours per night)

    Property Details

    • 21 floors, 262 rooms, 8 suites
    • 13 meeting rooms, 30,687 sq ft of total meeting space

    Pet Policy

    • Pets not allowed

    Services & Amenities

    Bar-B-Q and/or picnic area

    Barber/Beauty shop

    Car Rental

    Florist

    Gift/newsstand

    Coffee/tea in-room

    Concierge desk

    Foreign exchange

    Housekeeping service daily

    Mobility accessible rooms

    Newspaper delivered to room, on request

    Newspaper in lobby

    Room service

    Safe deposit boxes, front desk

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Complimentary
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Mini fridge: 350.00 JPY
    • Pillows: down/feather
    • Pull-out sofa bed
    • Rollaway bed: 5940.00 JPY Per Room Daily
    • Safe
    • Trouser press

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable/satellite TV
    • Color TV
    • Mini Bar - fee
    • Movies/videos
    • Movies/videos, pay-per-view

    Kitchen Amenities

    • Conventional oven
    • Refrigerator
    • Table and chairs
    • Toaster oven

    Business Amenities

    • Electrical outlet: desk level
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail
    • Two-line phone
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Bar-B-Q and/or picnic area

    Room service

    Chinese

    Suikyo-en Chinese Restaurant

    Savor a delicious variety of Chinese cuisine at Suikyo-en Chinese Restaurant in Kobe. Enjoy freshly prepared delicacies served in a relaxing environment with contemporary décor. A popular "Yum Cha" lunch buffet is also available.

    Reservations required

    Open for lunch and dinner Phone: +81 78-857-7007

    French

    Kobe Grill French Restaurant

    Experience unique dining at Kobe Grill French Restaurant on the 21st floor. With stunning panoramic views across Kobe, Mt. Rokko and Osaka Bay, this restaurant offers an enticing menu featuring traditional French cuisine and refreshing drinks.

    Reservations required

    Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007

    Japanese

    Matsukaze Japanese Restaurant

    Enjoy authentic Japanese cuisine at Matsukaze Japanese Restaurant featuring warm service, a rich culinary experience and an extensive wine list. Flavorful dishes include sushi and teriyaki. Private dining options are available.

    Reservations required

    Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007

    Other

    Garden Café

    Sample the Garden Café for all-day buffet dining in Kobe with a range of fresh and flavorful international and local delicacies. An a la carte menu is optional for lunch and dinner.

    Reservations required

    Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007

    Other

    Kobe Grill Teppanyaki

    Take in the picturesque views across Kobe, and savor Kobe Grill Teppanyaki's delicious selection of traditional Japanese beef prepared by skilled teppanyaki chefs.

    Reservations required

    Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007

    Coffee House

    Sheraton Marche

    Treat yourself to a breakfast of fresh salad and pastries or a light lunch with friends and family at the cafe corner in the heart of the hotel. Sit and enjoy your snack, or take it with you while exploring Kobe.

    Open for breakfast and lunch Phone: +81 78-857-7015

    Pub

    Sports Pub ARENA

    Hear the latest music, watch sports or meet your friends for a carefree evening at ARENA, an American-style sports pub and restaurant in Kobe. Ideal for informal parties.

    Open for dinner Dress code: Casual

    Pub

    Bar Terra

    Enjoy a wide range of cocktail and aperitifs in a sophisticated bar atmosphere. Come alone, with a group or with a special friend.

    Open for dinner Phone: +81 78-857-7013

    Visit the Dining page for more information

    Fitness & Recreation

    Activities

    Jogging/fitness trail

    Solarium

    Tennis

    Tennis

    Fitness

    Fitness center on-site

    Swimming

    Indoor Pool

    Whirlpool

    Spa

    Kobe Rokko Onsen Hamaizumi

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Mt. Rokko

    Osaka Castle Hall

    Sorakuen Japanese Gardens

    Motosumiyoshi Shrine

    Ishoan

    Hokura Shrine

    Ashiyagawa Kahan

    Visit Local Area page for more information

    Airport Information

    Osaka International Airport - Itami (ITM)

    ITM

    Airport Phone: +81 66856 ext. 6781

    Hotel direction: 19.3 miles E

    This hotel does not provide shuttle service.

    • Alternate transportation: Private Car;on request
    • Estimated taxi fare: 11,200 JPY (one way)
    Visit ITM airport website

    Kobe Airport (UKB)

    UKB

    Airport Phone: +81 78-304-7777

    Hotel direction: 15.5 miles NE

    This hotel does not provide shuttle service.

    • Estimated taxi fare: 5,900 JPY (one way)
    Visit UKB airport website

    Kansai International Airport (KIX)

    KIX

    Airport Phone: +81 72-455-2500

    Hotel direction: 38.5 miles N

    This hotel does not provide shuttle service.

    • Estimated taxi fare: 22,450 JPY (one way)
    • Bus service, fee: 1,800 JPY (one way)
    Visit KIX airport website

    Chubu Centrair International Airport (NGO)

    NGO

    Airport Phone: +81 569-38-1195

    Hotel direction: 133.6 miles NE

    This hotel does not provide shuttle service.

    Visit NGO airport website

    Business Services

    Copy service

    Fax service

    Full-service business center

    Accessibility

    For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +81 78-857-7000+81 78-857-7000.

    Accessible Areas with Accessible Routes from Public Entrance

    • Fitness Center
    • Meeting spaces and ballrooms
    • Pool accessible
    • Pool pathway
    • Public entrance alternative
    • Registration Desk Pathway
    • Registration desk
    • Restaurant(s)/Lounge(s)
    • Spa

    Accessible Hotel Features

    • Accessible Self-parking
    • Self-parking facility, van-accessible spaces
    • Self-parking, accessible spaces
    • Valet parking for vehicles outfitted for drivers in wheelchairs
    • Elevators

    Guest Room Accessibility

    • Accessible guest rooms with 32” wide doorways
    • Accessible route from public entrance to accessible guest rooms
    • Alarm clock telephone ringers
    • Bathtub grab bars
    • Bathtub seat
    • Doors with lever handles
    • Electrical outlets, lowered
    • Shower wand, adjustable
    • TV with close-captioning
    • Toilet seat at wheelchair height
    • Transfer shower
    • Vanities, accessible
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