Kobe Bay Sheraton Hotel & Towers

2-13 Koyocho-naka, Higashinada-ku

Kobe, 658-0032 Japan

Phone:+81 78-857-7000

Fax:+81 78-857-7001

Sales:+81 78-857-7040

Sales fax:+81 78-857-7041

Services & Amenities

Bar-B-Q and/or picnic area

Barber/Beauty shop



Coffee/tea in-room

Concierge desk

Foreign exchange

Housekeeping service daily

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Safe deposit boxes, front desk

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge: 350.00 JPY
  • Pillows: down/feather
  • Pull-out sofa bed
  • Rollaway bed: 5940.00 JPY Per Room Daily
  • Safe
  • Trouser press

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Movies/videos
  • Movies/videos, pay-per-view

Kitchen Amenities

  • Conventional oven
  • Refrigerator
  • Table and chairs
  • Toaster oven

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Room service


Suikyo-en Chinese Restaurant

Savor a variety of delicious Chinese cuisine at Suikyo-en Chinese Restaurant, where freshly prepared delicacies such as swallow's nest soup are served in a relaxing environment and contemporary décor. A popular 'Yum Cha' lunch buffet is also available.

Reservations required

Open for lunch and dinner Phone: +81 78-857-7007


Kobe Grill French restaurant

Try a unique dining experience at Kobe Grill French restaurant, on the 21st floor with stunning panoramic views across Kobe, Mt. Rokko and Osaka Bay , with an enticing menu featuring traditional French cuisine and refreshing drinks.

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007


Matsukaze Japanese Restaurant

Sample a selection of authentic Japanese cuisine at Matsukaze Japanese Restaurant, where warm service, a rich culinary experience and extensive wine list are offered. Flavorful dishes include sushi and teriyaki, while private dining options are available.

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007


Garden Cafe

Located on the ground floor, in bright and airy surroundings, the Garden Café is open for all day buffet dining offering a range of fresh and flavorful international and local delicacies. An a la carte menu is optional for lunch and dinner.

Reservations required

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007


Kobe Grill Teppanyaki

Situated on the 21st floor of the hotel with picturesque views across Kobe, Kobe Grill Teppanyaki is a traditional restaurant offering a delicious selection of traditional Japanese beef as well as displaying our talented teppanyaki chefs' skills.

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +81 78-857-7007

Coffee House

Sheraton Marche

Treat yourself to a breakfast of fresh salad and pastries, or a light lunch with friends or family at the cafe corner in the heart of the hotel. Sit down and enjoy your snack or take it with you ready for a busy day out in Kobe.

Open for breakfast and lunch Phone: +81 78-857-7015


Sports Pub ARENA

At Arena you can hear the latest music and watch sports TV. Anena is an American-style sports pub where you can meet your friends for carefree evening. Ideal for informal parties.

Open for dinner Dress code: Casual


Bar Terra

A fashionable and elegant bar. Enjoy a wide range of cocktail and aperitifs in a sophisticated atmosphere. Come alone, with a group, or with a special friend.

Open for dinner Phone: +81 78-857-7013

Fitness & Recreation


Jogging/fitness trail





Fitness center on-site


Indoor Pool



Kobe Rokko Onsen Hamaizumi

Local Attractions

Mt. Rokko

5.0 miles from hotel

Osaka Castle Hall

18.6 miles from hotel

Sorakuen Japanese Gardens

6.2 miles from hotel

Visit Local Area page for more information

Airport Information

Osaka International Airport - Itami (ITM)


Airport Phone: +81 66856 ext. 6781

Hotel direction: 21.7 miles E

This hotel does not provide shuttle service.

  • Alternate transportation: Private Car;on request
  • Estimated taxi fare: 11,200 JPY (one way)
Visit ITM airport website

Kobe Airport (UKB)


Hotel direction: 15.5 miles NE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 5,900 JPY (one way)
Visit UKB airport website

Kansai International Airport (KIX)


Airport Phone: +81 72-455-2500

Hotel direction: 38.5 miles N

This hotel does not provide shuttle service.

  • Estimated taxi fare: 22,450 JPY (one way)
  • Bus service, fee: 1,800 JPY (one way)
Visit KIX airport website

Chubu Centrair International Airport (NGO)


Hotel direction: 63.4 miles NE

This hotel does not provide shuttle service.

Visit NGO airport website

Business Services

Copy service

Fax service


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +81 78-857-7000.

Accessible Areas with Accessible Routes from Public Entrance

  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa

Accessible Hotel Features

  • Accessible Self-parking
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathtub grab bars
  • Bathtub seat
  • Doors with lever handles
  • Electrical outlets, lowered
  • Shower wand, adjustable
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
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