Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya 60216 Indonesia
+62 31 99150000

Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Jalan Puncak Indah Lontar No 2

Surabaya, 60216 Indonesia

Phone:+62 31 99150000

Fax:+62 31 99149999

Toll-free:+62 31 99150000

Sales:+62 31 99150000

Sales fax:+62 31 99149999

Services & Amenities

All public areas non-smoking

Car Rental


Coffee/tea in-room

Concierge desk

Foreign exchange, nearby

Grocery shopping service

Housekeeping service daily

Limousine service

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Internet TV
  • Mini Bar - fee
  • Movies/videos
  • Plug In Panel

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone
  • Phone feature: voice mail

Kitchen Amenities

  • Silverware
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service


Djaman Doeloe

Treat yourself to the type of all-day dining that recalls the spirit of old Surabaya. Indonesian dishes are served in a restaurant space combining rustic and contemporary elements, and our Best Brews experience shines a light on delicious local beers.

Reservations required

Open for breakfast, lunch and dinner Dress code: Casual Phone: +62 31 99150000

Fitness & Recreation


Lap pool, kids pool and lagoon


(1.2 miles)

Local Attractions

Surabaya Zoo

Jl Setail No. 1,Darmo

Surabaya Carnival Park

Jl. Ahmad Yani No.333,Dukuh Menanggal

Pakuwon Golf Family Club

Vila Bukit Regensi Pakuwon Indah

Tugu Pahlawan

Ampel Mosque

Pakuwon Food Festival

Suroboyo Monument

Muhammad Cheng Hoo Mosque

Gubeng Railway Station

Masjid Nasional Al Akbar

Suramadu National Bridge

Sanggar Agung Temple

Visit Local Area page for more information

Airport Information

Surabaya Juanda International Airport (SUB)


Airport Phone: +62 31 2986200

Hotel direction: 14.5 miles NW

This hotel does not provide shuttle service.

  • Alternate transportation: Blue Bird Group; fee: 150000 IDR (one way) ;on request
Driving directions

The easiest and the most convenient way to get to the hotel from the airport would be by using airport transfer (pre-booked) or by taxi (the airport provides their official taxi armada). Since the location of the hotel is directly connecting to Pakuwon Mall, guests can brief the driver to directly go to Pakuwon Mall in the west side of Surabaya. From there on, they will be able to find the hotel.

Business Services

Copy service

Full-service business center

Network/Internet printing


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +62 31 99150000+62 31 99150000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Self-parking, accessible spaces
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • No transfer showers available
  • Roll-in shower
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