Avenida Carrera 9 #115 - 30, Bogota Colombia
+57 1 7467111

Hotel Accessibility


This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.

Accessible Facilities and Services


We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer. Clarifying Note: certain areas of the hotel are not fully accessible to guests with disabilities.  

Questions about the accessible facilities and services offered should be directed to the hotel at (57)(1) 746 7111.

Accessible Public Spaces
  • Public entrance
  • Service animals welcome
  • Accessible route from public entrance to registration
  • Accessible route from public entrance to guest rooms
  • Accessible route from public entrance to restaurant
  • Accessible route from public entrance to meeting room/ballroom
  • Accessible route from public entrance to fitness center
  • Accessible route from public entrance to business center
  • Concierge desk
  • Restaurant
  • Valet parking
  • Fitness center
  • Business center
Accessible Guest Rooms
  • Roll-in showers
  • Visual fire alarm
  • Portable communications kits containing visual alarms & notification devices
  • Mobility-accessible doors with at least 32 inches of clear door width
  • Televisions with closed captioning for the hearing impaired
Public Spaces
  • Accessible route from public entrance to swimming pool
  • Registration desk
  • Swimming pool
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