Mim Kemal Oke Cad No 35, Nisantasi Sisli, Istanbul 34367 Turkey
+90 212 368 00 00

Concierge Desk


Committed to providing the highest level of service imaginable, our multilingual Concierge team is always on hand to ensure that each stay exceeds expectations. Head Concierge, Burak Aydin, is a certified destination expert proudly wearing the "Les Clefs d’Or," keys, the gilt insignia of the celebrated international concierge society, and eager to reveal the treasures of Istanbul.

Let Our Concierge Staff Guide You


The premier authorities on local information, our Concierge team is pleased to provide shopping recommendations, arrange bespoke day trips to the city’s top sites, and facilitate tickets to concerts and events. They are also delighted to organize equipment rentals and make golf reservations to local golf courses, including the Kemer Golf & Country Club.

Additionally, the team will assist with floral arrangements, dining reservations, laundry service, babysitting services, and more. Various transportation and travel services, including private car service, also fall under their expertise and can be used to access the Concierge’s following must-see destinations:

The Bosphorus
Created to highlight the rare splendor of Istanbul’s Asian and European coastlines, this extraordinary two-hour private cruise aboard a luxury motor yacht presents preeminent vistas of stunning waterfront mansions, palaces, forts, and more.
The Famous Bazaars of Istanbul
Considered the world’s first shopping mall, the Grand Bazaar and Spice Market dates back to the 15th and 17th century, where it still presents fresh selection of Turkish delights.
The Whirling Dervishes
This Sema spiritual ceremony dates back 800 years and features costumed dancers who illuminate the region’s rich history and spiritual traditions.
Culinary Istanbul
This activity takes guests to the heart of the local food market where a Turkish chef helps them prepare traditional, home-style local specialties.