The Westin Hamburg

Platz der Deutschen Einheit 2, Hamburg 20457 Germany
+49 40 8000100

How to Spa


Everything you need to know before visiting our SPA.

How to SPA


Arrival

We kindly ask you to arrive at the spa 15 minutes before the booked appointment, so that you can relax and fill out our consultation form. Please understand that we may not be able to receive late guests.

What kind of clothing is recommended?

Wear what is most comfortable for you. The therapist will explain to you which clothes you can take off for the chosen application.

Children/Teenagers

Fitness
From 16 years

Pool
Under 16 only when accompanied by adults

Sauna/Steam Bath
From 16 years

Facials/Manicure/Pedicure
From 16 years

Massages
From 16 years

Pregnancy

Please let us know that you are pregnant when you book the treatment. We can then recommend suitable treatments.

Cancellation Periods

If you are unable to attend your appointment, please cancel it in writing. Cancellations up to 24 hours in advance are free of charge, after that we will charge you 50 percent, for no-shows 100 percent.

Spa for Home

Our therapists will be happy to recommend your personal Babor product highlights for your home. You can purchase these directly from us in the spa.

Important Advice

Drink plenty of water before your visit to the spa to support your recovery.
Gentlemen are recommended to shave a few hours before facial treatment.
Smoking is not permitted in the spa, nor in the entire building.
The spa area is a place of silence and relaxation. We ask you to respect this. Please refrain from using mobile phones and cameras throughout the spa.
We assume no liability for valuables in the spa area.
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