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Reviews

Fairfield Inn & Suites by Marriott Wilkes-Barre Scranton is rated 4.5 out of 5 by 434.

Rated 5 out of 5 by EllenAllston from We will stay there again Traveling to visit family in the area and were grateful to have a clean, comfortable room which was updated and well-equipped. The staff at the Fairfield is among some of the most helpful and kind people we have met. The hotel is convenient to many things and it's easy to access from the highway. There's TGIFridays next door, within walking distance. The fireplace in the lobby was appreciated after time out in the cold. We have stayed here before and will stay there again.

Date published: 2019-12-03

Rated 5 out of 5 by Jimmy from Turkey Day Stay This place has been our go to place to stay for years!

Date published: 2019-12-01

Rated 5 out of 5 by EricC from Great Hotel I stayed in the King Suite. Very nice room. Clean and comfortable. Would stay here again.

Date published: 2019-11-27

Rated 2 out of 5 by UnhappyEliteMember from Maintenance is an issue Nice, clean comfortable room, and helpful staff, but I had to have my room key reprogrammed 4 times, including access to the gym. The gym machines need maintenance - rough, settings not functional, noisy, TVs not working.

Date published: 2019-11-26

Rated 1 out of 5 by Disappointment from Surprisingly terrible customer service The hotel made a mistake on my reservation and admitted that the front desk attendant messed up the day I reserved my room. Furthermore, the issue was they charged me the wrong rate, and when I brought it up at check in, they did absolutely nothing to correct their mistake and basically told me they were unwilling to charge me the correct rate, even though it was their fault.

Date published: 2019-11-23

Rated 5 out of 5 by LaurienEddy from Finest Hotel Ever! Upon booking I spoke to Dory. Shes got a great sense of humor and made sure she got me the best hotel rate possible. At check in the lady at the desk made us feel so welcomed. She even followed up with check up welcome call. I never in my life did receive that type of treatment. The breakfast was outstanding. The room was neat and clean. Thanks to Fairfield Inn for making our stay enjoyable and treating us like Royalty!

Date published: 2019-11-16

Rated 5 out of 5 by Teri from Nice hotel The property is well-maintained and the staff is extremely pleasant

Date published: 2019-11-13

Rated 5 out of 5 by Maureen from Excellent hotel Friendly staff! Clean rooms. Beautiful decor.

Date published: 2019-11-05

Fairfield Inn & Suites by Marriott Wilkes-Barre Scranton Reviews - page 2

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