Rated 5 out of
5
by
Joyce from
Excellent Barcelona Hotel
This hotel has everything you need and more than meets your expectations for a beautiful time in Barcelona! Staff is amazing and location is perfect!
Date published: 2019-02-12
Rated 5 out of
5
by
Chris from
物超所值
雖然房務人員不夠貼心、餐廳人員人力不足,但整體來說是好的,謝謝你們
Date published: 2019-02-12
Rated 4 out of
5
by
SCCOOBY from
中规中矩的临时下榻点
酒店地理位置不错,地铁站也近,临时过渡不错。酒店餐饮没有体验。
Date published: 2019-02-09
Rated 5 out of
5
by
Chung from
蠻好的飯店
就是房卡一直消磁讓我一直跑大堂,實在不太好,兩張卡片都不能用實在很糟糕。
Date published: 2019-02-09
Rated 1 out of
5
by
Thayer from
Poor customer service
Pros :
great location
Secure elevator access
Clean room
Cons:
Don’t expect to be treated like an elite
Poor customer interaction
Smaller rooms
No enhanced WiFi
The property management do not have single decision maker and if someone approved a transaction , someone else can retract it. Don’t expect a true customer service experience from everyone , you might have to escalate any issue to management to receive a proper response and even they do not try to accommodate , in my case I had account credit that I did not use prior to check out and they decided to cancel it even though I was still on the property and wanted to use it but they did not even make an effort to explain how that makes sense!!
Date published: 2019-02-07
Rated 5 out of
5
by
Julia from
Estupendo
Todo genial, los trabajadores super amables, limpieza del hotel impecable, metro cerca, a pocas paradas de la Rambla, de sagrada familia, incluso super fácil para ir al camp nou.
Date published: 2019-02-06
Rated 4 out of
5
by
wlan from
不错
不错的 地理位置很好 菜品也可以 但房间有些老旧 服务人员也很好
Date published: 2019-02-05
Rated 4 out of
5
by
Business from
Business Trip
Overall Experience is good. Staff could respond check-in quickly. The hotel seems new and clean. A big shopping mall is nearby which is convenient to access just by foot.
Date published: 2019-01-25