The Westin Jekyll Island

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The Westin Jekyll Island is rated 3.9 out of 5 by 301.

Rated 5 out of 5 by conferencegirl from Greatest work week of my year. Fresh, clean, on the beach with a thoughtful staff and steps from the convention center.

Date published: 2018-09-17

Rated 2 out of 5 by Disappointed from Don't bother making a request! This was our annual End of The Summer Girls Weekend in Jekyll! I booked the rooms way in advance, November 1, 2017 to be exact. I requested connecting rooms being that there are 7 ladies in our group. I chose this hotel AGAIN because our last trip we were accommodated very well with the request. This time not so much so. I understand that the request is not a guarantee. However, why ask me if you are not going to accommodate. The front desk clerks were not apologetic at all when inquiring. It seems as though if you know that guests that have requested connecting rooms are checking in and there are some available, why not hold them? Why give them away to guests who didn't even request it. I did my own little research and found out from a few guests who were nice enough to tell me that they checked in the SAME day that we did, did NOT request connecting rooms but ended up with them. And yes, it was the same category room, parking lot view! Well actually, they put us in the worst rooms ever, our view was a CONCRETE WALL! They could have at least upgraded our view for the inconvenience. They did nothing! Didn't offer a drink voucher, meal voucher, hotel voucher, points NOTHING! It was just we don't have anymore connecting rooms and by the way its the worst 2 that we have on the property. My family and I always stay at the Westin, where available,. One of our most recent stays was with the Westin in New York and they gave us dinner vouchers for our luggage being sent to the wrong room. That was simple and was rectified within 5 minutes but it showed they wanted to make us happy. Did I mention that I am a Hilton Honors reward member. I clearly don't see the point. Needless to say we will not be staying here again. Being next door is not the same as connecting, it truly put a damper on our trip!

Date published: 2018-09-17

Rated 5 out of 5 by Rosemary from Loved this hotel! The Westin Jekyll Island is a destination in itself! You must go and stay with them!

Date published: 2018-09-15

Rated 5 out of 5 by JerryR70 from Deacons Retreat A very good small conference/retreat venue, with excellent staff to work with. A wonderful place to take your spouse for a weekend getaway. For those used to upscale, it will not disappoint, and for those of us who usually stay at a more budget friendly hotel, they still make you feel special.

Date published: 2018-09-15

Rated 5 out of 5 by Manan from Best hotel experience It was all perfect very friendly customer service and well mainted hotel

Date published: 2018-09-15

Rated 5 out of 5 by Reese from Hurricane Evac Perfect place to get your mind off being removed from home.

Date published: 2018-09-14

Rated 5 out of 5 by GRobinson from Pleasant experience Wonderful relaxing experience all around. I do plan to come back.

Date published: 2018-09-13

Rated 5 out of 5 by Anonymous from Passoc meeting fall 2018 Great time very clean and great lication on coast. Rooms spotless ery helpful and friendly staff.

Date published: 2018-09-11

The Westin Jekyll Island Reviews - page 2

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The Westin Jekyll Island

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