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Reviews

Delta Hotels by Marriott Baltimore Inner Harbor is rated 4.1 out of 5 by 320.

Rated 1 out of 5 by johnm from I wont be back Front desk staff was rude and non responsive. Still waiting on a call from management

Date published: 2019-05-21

Rated 3 out of 5 by KC from Decent experience Overall, hotel is clean and modern, and staff are friendly. Breakfast at TellTale was extremely understaffed for mother’s day Morning, and server did his best to accommodate multiple groups.

Date published: 2019-05-14

Rated 2 out of 5 by Sam from Pick another hotel Dont do it, the staff are rude and they cant get their jobs done on time.

Date published: 2019-05-14

Rated 1 out of 5 by PatriceEaster from Poor Service and Negative Treatment The concierge was rude and condescending, the towels were dirty, yet when asked for clean ones, they too had hair inside of them, the tub was dirty, but the Hotel itself was pretty and the decor was nice.

Date published: 2019-05-14

Rated 5 out of 5 by MrCowboysFan from Great, but NEEDS A SAFE in EVERY ROOM! I LOVE THIS PLACE. And the snack room for elite members. I just wish they had a safe in every room!!!!!! Also, Ella from housekeeping is a baller!!! GIVE HER A RAISE!!!!!!!!!

Date published: 2019-05-14

Rated 3 out of 5 by JL from Need to be improved. It could be better next time if I choose to stay again.

Date published: 2019-05-12

Rated 3 out of 5 by Sam from Lackluster hotel with lackluster amenities. Average hotel for the price of 5 star. Service was delayed when it came to valet and check in. Check-in for the second room was delayed until past five pm because housekeeping had forgotten to clean the room. Also, room key automatically stopped working at noon checkout day even though late check out time for 1pm was confirmed the night before. Tell Tale charged one of us $4.50 for a cup of hot water and a tea bag. Same tea bag that they offer for free in the room. For a hotel of this class group, one would expect a pool but there was none. Room size was also small and cramped despite a double queen room.

Date published: 2019-05-08

Rated 1 out of 5 by Disappointed from Not the Marriott experience you expect... I have been a Marriott member for many years and this is by far the worst Marriott experience I’ve had. This is supposed to be a 4 star hotel but the service is anything but. The front desk staff, with the exception of Anthony, did not exhibit any customer service or hospitality skills. They were indifferent and showed no interest in getting us checked in, early or at check in time. If it weren’t for Anthony, we’d probably still be sitting in the lobby, waiting for a room.

Date published: 2019-05-08

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