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Reviews

Delta Hotels by Marriott Baltimore Inner Harbor is rated 4.1 out of 5 by 361.

Rated 5 out of 5 by LikeAMirraOnDaWall from Thank you for an incredible experience! This was fantastic experience! Staff were friendly, accommodating, and engaging. They provided great recommendations and provided clean rooms. I’d definitely stay here again!

Date published: 2019-10-13

Rated 2 out of 5 by Marisol from I should of considered reading the bad reviews too. Receptionist at check in took forever to get my room. Not the best service at check in. Receptionist said to go take a seat and he would come for me when ready, no, instead he yells for me to come to him. I called before hand to ask if a tub was needed to be requested or came with every room, I was told they were in every room. I left it as that and when I finally got my room, no tub. I never vacation or even travel, I was looking forward to having a nice relaxing bath spa's in my room. But no, I couldn't have that. Shower wall had a ball of black hair strands, I have a full head of blonde/white hair. Black hair also on top of the folded towels. Shower head with green limescale. The carpet moist and bed skirt stained, making the bed uncomfortable to rest on. I ordered that type of room to get a view of the city.. well if the windows wouldn't of been SO unbelievably dirty from inside and out, might of made everything else better.. But I couldn't even have that either. Makes me wonder if they even intended to clean up the room. Is now makes sense why they had me waiting after I had already checked in online, cuz room obviously was not ready, not ready for the next guest. Oh also, I learned that the hotel had a snack pantry as I was walking up to my room. I came across a staff member and asked her how much is it to have access to go in the pantry room, she confidently said it's free and all I had to do is scan my room card... I tried every night and 3 days later I realized that, that was not true. So thank you Delta Employee. There was one receptionist that gave me outstanding customer service as I asked her where I could get glue, and she gave me great directions to the nearest convinient store. The restroom had a bad smell that lasted for two days. And the receptionist at check out never asked me how my stay was. I figured if I went ahead and told her anyways, she obviously wasn't going to care.

Date published: 2019-10-11

Rated 3 out of 5 by MissC from Never Again Not worth the money spent.

Date published: 2019-10-08

Rated 3 out of 5 by TheresaM from Average Stay Would have appreciated being placed closer to an elevator due to a disability.

Date published: 2019-10-06

Rated 4 out of 5 by Dt from Very nice rooms While the location is great for walking to business and inner harbor, they don’t offer much in terms of concierge level amenities or customer service. Staff needs to be trained s better. Be more knowledgeable of hotel policies.

Date published: 2019-10-04

Rated 5 out of 5 by ReneeB from Nice Hotel, Great Location From the moment of arrival down to departure, the front desk always provided a warm welcome with big smiles and small conversations. This hotel is in a very good location and easy to walk to nearby attractions and convention center. The bar/restaurant was not my favorite part, as the drinks are way over priced and the food is mediocre. The staff made up for that by always giving great recommendations.

Date published: 2019-10-03

Rated 4 out of 5 by rcambrid from Good overall, but... ...many of the rooms are dark (don't look like the pics), and the alley to the north of the building is very noisy in the early morning...

Date published: 2019-10-03

Rated 5 out of 5 by Salavaux from Very Nice Great staff, very clean and modern. Outstanding breakfast and bar. Overall, very good experience. Close to convention center.

Date published: 2019-09-16

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