Rated 5 out of
5
by
LoraS from
Another wonderful stay at The Delta
From the moment we arrive to the time we leave the staff is always a pleasure. The rooms are always clean & well decorated. The bar and in-room dining have always been great. Valet parking attendents are always ready to help. Always a pleasure to stay at The Delta.
Date published: 2019-01-16
Rated 1 out of
5
by
KC from
Wonderful Staff cannot Make this Hotel Suitable
The staff is so nice and friendly yet this is an OLD hotel re-done. A horrible odor permeated the halls and both rooms. The rooms were so hot in both rooms that we all had to sleep on top of our beds in just underwear. The thermostat would not lower the heat, and the AC would not turn on. Food as WAY over priced and lousy
Date published: 2019-01-14
Rated 5 out of
5
by
eight1962 from
Pleasant trip
No problems during my stay. Staff, in a word, was solid.
Date published: 2019-01-13
Rated 4 out of
5
by
T from
Room and service great, restaurant food and service not so much
Valet was nice especially Willie. Front desk was friendly and room was clean with comfortable beds. Restaurant food was not so good and waited over an hour for our food when only one other person in restaurant. Breakfast buffet was not good at all would not recommend. Waitresses not good and not attentive. Had to hunt down them to take order, request our drinks that we ordered as well as our food.
Date published: 2018-12-18
Rated 2 out of
5
by
BrianK from
Very Noisy
As you enter into your room a set of earplugs awaits you. They set the tone of your stay. I stayed for pleasure and noticed that you could hear everything in the hallway, doors slamming, and most annoyingly, my neighbor watching tv. His television was not louder than a normal person, the walls lacked soundproofing that I could actually hear the words coming from his tv as if I were actually in the same room. I turned mine up, and he seemed to turn his up in response. I am sure he was experiencing the same thing I was.
When it came time to sleep, I put in the earplugs and slept fine. If I were traveling for business life I frequently do, I wouldn't be happy with my stay.
To be fair, the room was beautiful, clean, and modern. If the noise was not an issue, I would easily give it an excellent rating. Hopefully it is something that can be fixed.
Date published: 2018-12-17
Rated 4 out of
5
by
HChu88 from
Keep on improving!
I had checked in through the Marriott mobile app. Upon arrival, I was greeted by pleasant staff and expecting a great weekend visit. First time this year, I wasn't acknowledged for my premier status so that was a bit of a turn off.
Upon arrival on the 5th floor which I believe is designated for Marriott, I took a quick stop at the "pantry" where you could potato chips, assorted of juices, water, etc free of charge. This is a nice perk but unfortunately the coffee machine was out of order! (Please fix this!)
After stocking up on a couple bottles of water, I headed to my room. upon opening the door, I immediately notice an opened suitcase on the floor. I immediately call the hotel via cell phone and report this situation. Instead of apologizing, the lady who picked up said they would have a staff member show me to a new room. As a premier elite member, I firmly believe that the handling of situations through understanding and empathy. Unfortunately, I was given a key exchange and not a word of apology.
Once in the room, all appeared in good order. High ceiling and modern decor provided a nice atmosphere. Unfortunately that evening when I went to sleep, I realized that the walls are quite thin and I could hear the baby crying next door. Exhausted, I decided to opt for the "pillow-over-head" approach to finish off my stay.
Overall, a solid experience but maybe i'm just understanding. I am a bit put off on a few of the above points but would certainly consider this location again. It is situated just a few blocks away from Inner Harbor so it is for sure convenient.
Date published: 2018-12-11
Rated 5 out of
5
by
Yvonne from
Downtown Baltimore
This hotel was centrally located in the downtown area within walking distance of local attractions. The room was nice size, very clean and felt secure, which is important to me when I travel alone. Nice Hotel, highly recommend.
Date published: 2018-12-10
Rated 5 out of
5
by
Elaine from
12/01/18
one day stay. It was a great stay and would come again.
Date published: 2018-12-04
