Rated 4 out of
5
by
BCampbell from
The Delta in Baltimore is Great
This facility is staffed by some of the friendliest people I've encountered. The are helpful and very willing to assist in resolving any problems you may have. The beds are really comfortable with good quality mattresses and bedding. Very up to date rooms, bathrooms and overall clean and well stocked. I will be staying at the Delta in Baltimore again. I love the central downtown location and proximity to the convention center.
Date published: 2018-05-11
Rated 5 out of
5
by
RealtorKeith from
Excellent place to stay
Overall I give this place five stars. Everything from the room to the service was exceptional. Only issue, they should clarify parking is a $40 overnight fee. Online they list it under amenities but fail to disclose the charge. When you arrive you will realize paying the fee is the only way to find parking and I felt a little tricked into it. Still a great hotel and if I’m in the area you can guarantee I’ll spend my money here!
Date published: 2018-05-11
Rated 5 out of
5
by
Reese from
Excellent
Excellent customer service, overall experience awesome sauce
Date published: 2018-05-09
Rated 5 out of
5
by
BrianBurke from
Relaxing Weekend in Baltimore
First time at a Delta property. Very impressed with the décor and modern style of the hotel and room. The staff was welcoming, friendly and attentive. Good value for the price and excellent location!
Date published: 2018-05-09
Rated 5 out of
5
by
Rose from
Inner Harbor Weekend
Great Hotel. Walking distant to the Aquarium and other restaurants on the harbor.
Date published: 2018-05-04
Rated 1 out of
5
by
CmyMarie from
Worst Night Ever!
This stay was one of the worst hotel night stays I've ever had. The room had a stench and was facing the inside of the building where all we could see was other hotel room windows. When I checked in, I asked if there was an available upgrade due to my status and I was told there wasn't but I had been put in one of their best rooms on the 6th floor where the pantry was. The bed was extremely uncomfortable especially since what was suppose to be a comforter was more like a light blanket that was too small for the bed. It seemed as if the so-called comforter that was in the duvet was a queen size one and the duvet was a king size. The people next to us were carrying on and be very obnoxious to the point that it sounded as if they were throwing themselves up against the wall. There was a lot of yelling and very loud laughing. I don't know if it was because the walls were so thin or if they were just that rowdy. I did call down to the front desk manager once about it and nothing changed. I was too tired to call back down again so we just dealt with it which went on for about an hour and then if finally stopped. Also, I ordered the most expensive popcorn I've ever had, even more than the movie theaters. The worst part about it is that I called and specially ordered the popcorn to be made with very light butter and salt. I spoke with Justin who was very nice and offered different options for my popcorn however, I guess it was a complete waste of breathe for me to speak with him because the popcorn came burnt and extremely heavy with salt and butter. If had I known that the popcorn wasn't worth the $11 I paid for it ($6 for the popcorn, $5 for the delivery charge) I would have ate the free popcorn that was in the pantry. With that being said, the $5 room service charge was the highest I've ever seen and I stay in hotels frequently. The next morning as my boyfriend and I went to take showers, the shower head seemed clogged and was hardly pushing out water. I also forgot to mention that when I went to wash my face before bed there was no wash cloths in the bathroom at all. My boyfriend thought that I was just not seeing them and so he came in and looked too and there was none. He called down to ask for more towels and they were promptly brought up which I appreciated. My boyfriend complained about all this and said he too had a horrible night sleep and he is typically not one to complain.
Date published: 2018-05-02
Rated 4 out of
5
by
Tisha from
Delta Hotel Excellence
The hotel's staff was amazing. Extremely pleasent and helpful. The valet only option wasn't expected nor pleasing, but the valet staff was excellent. I'd certainly recommend your hotel to anyone osi comes to baltimore
Date published: 2018-05-02
Rated 5 out of
5
by
Londa from
Very nice and close to inner harbor
First time staying at a Delta Marriott property. Ive stayed at Marriott properties but not Delta. Everyone from check in to housekeeping and the restaurant was nice. Short walk to inner harbor and lyft was easy to get around from hotel. Very nice property!
Date published: 2018-05-02
