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W Chicago - City Center is rated 3.4 out of 5 by 743.

Rated 5 out of 5 by Cmdoczi from Wedding Accomodating W City Center went above and beyond to accommodate my family, guests, and myself and wedding party. They made sure we had all of the necessary items requested prior to our stay. The rooms were more than enough space and extremely clean. The staff was easy and friendly and able to get myself and family priority check-in. I am so glad I went with the W City center for my wedding guest block, as well as, staying in the Marvelous suite for my wedding day.

Date published: 2019-02-11

Rated 5 out of 5 by DDChicago from W Horrl Chicago Loop Great staff and service. Clean, comfortable and great location!

Date published: 2019-02-03

Rated 4 out of 5 by MelindaLoyal2W from sad about my bed LOVE the staff at the W -do not mind paying extra for this hotel it is beautiful and the bed is like sleeping on a cloud-this bed was hard as a rock & apparently this issue could not be rectified.

Date published: 2019-02-01

Rated 5 out of 5 by Greg from W Chicago City Center Great use of an old-style building. Rooms are a bit small, but that's due to the original architecture of the building. Great place to stay and at a reasonable price.

Date published: 2019-01-31

Rated 4 out of 5 by Anonymous from Gran opción para viaje de negocios Es un hotel cómodo, que cumple las expectativas. Su principal ventaja es su localización ya que se encuentra a solo unas cuadras de los principales atractivos turísticos del centro de Chicago.

Date published: 2019-01-29

Rated 5 out of 5 by AudreyBfromNY from Great value and hospitality! Highlighly recommend the W Chicago City Center . Very convenient location. And right off the blue line (straight shot to/ from airport ) . Fantastic service, good quality and delicious food plus solid room accommodations . Very friendly staff that went above and beyond to make your stay enjoyable . My only complaint would be that the coffee brand they use is terrible . It is complimentary but would expect the W to service more premium coffee . Also skip connie’s pizza on the room service menu. Otherwise , a great experience ! I will stay at this location when I’m back in Chicago for sure !

Date published: 2019-01-29

Rated 5 out of 5 by Westy28 from Best Customer Service Ever This hotel provided the best customer service, not only for a hotel but for any business I have associated with. I stay in 75 to 100 night in a hotel and this was my first experience at a W and was so impressed, I will be seeking out W hotels in the future

Date published: 2019-01-21

Rated 5 out of 5 by KwameThomas from New years eve party 2019 The management was great we had a small misunderstanding on our part we thought that the room had been paid for and it wasn't the manager DeJuan helped us tremendously and upgraded our room for our troubles a solid 10 very great staff clean room and a excellent restaurant staff that was nice enough to take our picture new years eve

Date published: 2019-01-03

W Chicago - City Center Reviews - page 2

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