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Reviews

SpringHill Suites by Marriott Charleston Downtown/Riverview is rated 4.5 out of 5 by 489.

Rated 4 out of 5 by DK from Good/Bad Don't paint where guest are staying and having to breath the chemicals.

Date published: 2018-10-09

Rated 4 out of 5 by STurtle from Clean Hotel The hotel was clean and staff was very friendly and helpful! Plenty of parking including in door parking! We experienced AC loud noise issue during the stay and changed to a different room.

Date published: 2018-10-08

Rated 5 out of 5 by Kathy from Charleston girls trip Great place to stay. Very convenient to everything. Breakfast great, staff friendly and beds comfy!

Date published: 2018-10-01

Rated 5 out of 5 by GlennTR from Ms. Mary My wife and I had to drive 4 hrs. during Hurricane Florence around the outer fringes to arrive in Charleston late evening. I had MRI scheduled at MUSC for next morning. Upon arrival the evening receptionist Ms. Mary greeted us with a smile and concerns for our travels in the weather that was expected. Once she discovered our trip was medical related to Medical University of South Carolina, she proceeded to adjust our rates to MUSC rate and continued to assure us that if needed other nights were available for us. We did in fact need another nights stay. Ms. Mary was there again to greet us. Ms. Mary is the type person you desire to greet and show compassion during your travels, no matter the reason. Ms. Mary also worked at MUSC in some capacity and I know treats patients there with the same concerns and compassion she showed us. Thank you, Ms. Mary

Date published: 2018-09-28

Rated 3 out of 5 by LindaK from Might come back, but would be a long while Might come back, but would be a long while. The outside of the hotel looked typical of a Springhill suites, however upon walking in, I felt like I was in a time zone. Run down green carpet and old pictures.The elevator took forever considering I arrived after 10 PM and did not see other patrons around. Not sure if it was because I arrived after hurricane Florence, but it smelled as if the air was off for a few days and was just turned back on. It had a very musty odor. The same for the room. They should have opened a day later to allow for the airflow to go through the hotel. Breakfast was subpar, not typical of other locations that I have been to. The area of the location is under a lot of construction so I didn't feel comfortable walking to different locations. The staff did not seem happy to be there. I had reservations to come back later on in the week with my family, however ended up changing reservations to a Nother Marriott hotel with in the historical district.

Date published: 2018-09-20

Rated 5 out of 5 by Mike from Springhill Suites Great hotel. Convenient location. Super friendly staff.

Date published: 2018-09-18

Rated 5 out of 5 by GoldenGirl from great location Nice view, location was a short ride to Charleston docks for our cruise!

Date published: 2018-09-17

Rated 5 out of 5 by CharlestonTraveller from Great Location & Service in Charleston This was my family's first visit together to Charleston and the experience at SpringHill Suites made it a success. The location and service was great. The breakfast that was included in our price was not a Continental breakfast but included a full range of options. The shuttle service was free for all members of our party because we are Marriott Rewards member (just sign up & it is free). It takes you to downtown every 30 minutes and makes it very convenient to visit the City without worrying about the hassle of parking.

Date published: 2018-09-12

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