Rated 3 out of
5
by
Fips007 from
Etwas in die Jahre gekommen
Lage sehr Gut! Sehr gutes Frühstück und nettes Personal! Zimmer sind OK aber in die Jahre gekommen! Leider Baustelle im Poolbereich!!!! Ansonsten Preis Leistung OK!
Date published: 2018-09-18
Rated 4 out of
5
by
Quechai from
Séjour pour formation
Équipe commerciale et de réservations très sympa à l'écoute et très disponibilité
Date published: 2018-09-16
Rated 5 out of
5
by
Ahmed from
Sheracasa
I loved staying at sheraton casablanca and I will stay at it in my future trip to casablanca
Date published: 2018-09-07
Rated 3 out of
5
by
CZuber from
Vieillot
Hotel qui vit sur son standing historique mais qui a sérieusement besoin de moderniser 100 % de sa décoration, de l'éclairage. Service client ni bon ni mauvais. Juste inexistant. Piscine impraticable sale et à l'ombre. Hôtel bien placé et propreté impeccable. Restaurant Sushi absolument excellent
Date published: 2018-09-06
Rated 3 out of
5
by
SeanTO from
The Bad & The Good
The Bad...
1) The property is dated. We were given a very large room on a lower floor but it had a terrible odor and my wife insisted on switching within 5-minutes of our arrival.
2) The elevators were either not all working or super slow so getting up and down seemed to take an elongated amount of time.
3) The Club Lounge is not at all like what you would expect at a typical club lounge. They literally had 1 item on offer for food during the evening snacks. You couldn't help yourself to drinks as they were only available via the waiter/waitress.
The Good...
1) Excellent SPG recognition. I was upgraded before I arrived. Everything was ready for me.
2) The staff were really excellent. I needed something scanned and the lady in the front office scanned and emailed it to me. I needed an adapter for my computer and one of the front desk guys offered to run out to a nearby store and buy me one for $2. When we wanted to switch rooms, they quickly sent someone up with keys for a different room no hassles.
Renovations to the rooms and a better stocked club lounge and my review would likely have been a 4.5 if not a 5. It's the only SPG property in Casablanca so take it for what it is.
Date published: 2018-07-08
Rated 4 out of
5
by
Roli60 from
Personal thanks to Karima
Hi,
I was in the Sheraton Casablanca hotel couple of times this year. I want to give my person tanks to all your stuff member who made me feel conformable in your hotel. The Hotel as such was nothing special quite old and the room are average however the stuff in the Breakfast area were outstanding and did everything to make the guest feel comfortable, the young lady how made me every morning my omelet with love, the young waiter who know what kind of coffee i like and all the rest of your stuff.
A very special tanks goes to Karima at the reception, she helped me in all the problems i had, she allays had an answer a smile and time to help every guest with his problem. Karima did the extra mile and she gets my excellence award for an outstanding job.
Date published: 2018-05-24
Rated 5 out of
5
by
abu1964 from
merci a tous
MERCI A TOUT LE PERSONNEL
remerciement en particulier à Mesdames RACHIDA au SALON VIP
et à M. AZIZ à la réception qui est toujours là pour résoudre toutes les demandes
Date published: 2018-05-16
Rated 2 out of
5
by
Naun from
Very unhelpful staff
This was a dirty unsatisfactory SPG property with extremely rude and unhelpful staff. Definitely not suitable for business travellers
Date published: 2018-05-06
