Rated 5 out of
5
by
luisColombia from
LINDA EXPERIENCIA
el mejor hotel, en la mejor ubicación, romántico y con mucha historia en su interior. basados en el buen trato al huésped te tratan como en casa.
recomendaría este lugar, y si tengo la oportunidad de volver al Cusco, será mi primer opción sin duda alguna.
gracias a todos por su hospitalidad.
Date published: 2019-02-04
Rated 5 out of
5
by
Anonymous from
buscar la perfección
en general , falta modernizar ciertas cosas, es complicado en un hotel viejo y con tanta historia, pero no olvidarse de ponerse al día con las ultimas tecnologías.
Date published: 2019-01-16
Rated 5 out of
5
by
WillThomas from
Should be called "El Templo del Inka": Excellent
The hotel is based in part on the grounds of the Koricancha, the Inca temple complex on which it abuts. The history of the place and the location are both fantastic.
The service is superb and overall, the staff gives you a sense of being in a special place. Rooms are comfortable. First-rate.
Date published: 2019-01-11
Rated 5 out of
5
by
Cesar from
Excelente en todo sentido
Pasamos tres días en el hotel y la experiencia fue increíble en todo sentido, no nos quedan más que ganas de regresar en un tiempo y volver a disfrutar de todo lo que nos ofreció el hotel
Date published: 2018-12-26
Rated 5 out of
5
by
RobbT from
Ultimate Guest Experience
I hope that my comments find their way back to the General Manager and the staff of the property. I was not feeling well due to the altitude (actually hospitalized) and your staff made a very unpleasant situation into one that was tolerable during my first 2 days and made it an exceptional stay as my health improved. EVERY single associate we encountered provided sincere and excellent service...at the front desk, the room service, the concierge, the bellman, the spa, the restaurant. I was incredibly impressed while at dinner (Fallen Angel), one of your front desk associates was dining and remembered me. She asked how I was feeling. Just so sincere again! WOW...you really know how to hire the right team members and provide them with the right training and leadership ...resulting in an ultimate guest experience. I will ALWAYS recommend this property to anyone visiting Cusco. My only regret is that I did not write down each team member’s name for the purpose of individual recognition. Thank you again for a wonderful experience!
Date published: 2018-12-21
Rated 5 out of
5
by
WalterKallenback from
A must if in Cusco
Exceptional location and staff. Could not have been more pleased Bravo
Date published: 2018-12-07
Rated 4 out of
5
by
CanoSBA805 from
Beautiful hotel & exceptional service
Very impressed with the level of service and quality of accommodations provided by Palacio del Inka. Cusco is a beautiful city, rich in culture and diversity. Thank you to the entire staff of PdI for your hospitality during our visit.
Date published: 2018-12-05
Rated 3 out of
5
by
Igor from
Mala actitud y sin preparación para la resolución de conflictos
Pesimo Check In and Out, El personal no esta capacitado para resolver problemas no importando quien la causo.
Date published: 2018-11-28