Element Dallas Love Field

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Element Dallas Love Field is rated 4.4 out of 5 by 7.

Rated 4 out of 5 by BusinessTrip from Excellent stay - except the checkout! My stay at the Element was wonderful. Unfortunately, the Front Desk associates and the manager were not a bright spot in the stay. It was a disaster trying to check out as the manager couldn't properly remove taxes as required (federal employee tax exempt). The checkout process took 30 minutes and I was late to my engagement as a result of it. Additionally, we requested a late checkout with the front desk associate in the morning. We were promised a 3:00pm check-out, but were subsequently harassed by the cleaning staff and other front desk associates for the entire day because the front desk associate did not notate the late checkout in the computer. Overall, the stay was lovely but improved manager and front desk associate customer service would have made the experience much better!

Date published: 2018-09-10

Rated 5 out of 5 by Texastraveler from element Great rest before an early flight. Very clean and good price

Date published: 2018-09-09

Rated 5 out of 5 by RelocatingCouple from Perfect Quieter Home Like Experience Absolutely love the Element brand and Dallas Love Field is my current favorite. Quieter than most, friendly and helpful staff, get the right room facing the airport and you can watch planes take off from your bed, dog friendly (no fee) with just a bit of green for them to relieve themselves, kitchenette, comfortable lobby to read a book or get work done, perfect gym and pool, and fresh breakfast!

Date published: 2018-08-28

Rated 5 out of 5 by Luvairline from Love field trip Fabulous.. get a chance head down to bar and spend some time to have conversation with bartender deidra.. you will luv the hospitality she offers..!!

Date published: 2018-08-24

Rated 5 out of 5 by ddmuir from Great hotel I stayed here due to the close proximity to airport and concert venue. The place is immaculate. Room was spotless and the beds are very comfortable. The bar area is great to hang out, but the hallways to rooms were quiet so sleep is not disturbed. The breakfast area could some work. Juice and coffee were empty both mornings as well as many of the food items. The entire staff was amazing. Very friendly and went out of their way to make sure guest are happy.

Date published: 2018-06-14

Rated 2 out of 5 by Mae27 from Enjoy your stay because they're done with you as soon as you leave. The Good: I really enjoyed my stay. The rooms were great, the food was wholesome, and the staff was helpful when you're there in person. The Bad: I need a receipt to file an expense report, and I've called 3 times and gotten no help at all. I'll call, get put on hold, transferred to a different person, put on hold, then finally someone says they'll call me back. They never do. This is a pretty straight forward request, and I can't stay here again, because I can't track the expense. Such a disappointment! I really liked staying here. Also, I left a couple personal items in the room and realized it on the way to the airport. I called immediately, gave them my credit card number, and was assured the items would be mailed. Again - nothing!

Date published: 2018-05-18

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Element Dallas Love Field

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