Rated 3 out of
5
by
Ram from
Experience at Westin Detroit Metro
We stayed here for 4 days. The location is great. Hotel is good Service is average and value for the money is fair. I would think twice before I stay here again
Date published: 2019-12-13
Rated 5 out of
5
by
ScottSchwark from
my stay
Overall, a very nice stay at this property.
Date published: 2019-12-10
Rated 4 out of
5
by
GPaytonDC from
Convenience, service and design make it a 4
If it was less expensive I’d be less critical of some of the flaws: while it was Uber convenient with beautiful fixtures, great beds and modern ambience, it left a few clues as tonite age - paper thin room dividing doors let a lot of noise in from our neighbors but staff seemed to put a stop to it. Overall, high quality but a bit pricey
Date published: 2019-12-09
Rated 5 out of
5
by
FrankG from
Great DTW Hotel
Great hotel, super convenience to Airport.
Date published: 2019-12-09
Rated 5 out of
5
by
KathyR from
Extremely convenient, clean, modern, and comfortable
I loved the in-airport convenience, as I stepped off of my Delta flight and was only a 5-min walk to the hotel entrance and never had to step outside in the cold rainy weather. The staff was very professional and nice. The lobby was beautiful, modern, and comfortable with lots of private nice chairs to sit in, as I was meeting a friend in Detroit so this was very nice. The food in the Reflections Lounge was good but pricey. My room was very comfortable and clean. No complaints except that I did not get to use my TSA Pre status to go through the special hotel security line into the airport which I didn't expect so it took about 10-15 min longer than I was expecting since there was a line of hotel people. I would definitely stay here again and recommend this hotel to others.
Date published: 2019-12-08
Rated 5 out of
5
by
Kassani1012 from
Marvelous Get Away/R&R from 9!hr Transatlantic Flight from Paris
I have stayed at the Westin between and after flights ever since it opened- I consider it one of the top five hotels I have stayed in around the world!!!—the location near the terminal shopping area always motivates me to stay extra nights -also the interesting sites to visit in the Detroit area.
Date published: 2019-12-07
Rated 4 out of
5
by
Anonymous from
An excellent facility with one snag.
I chose the Westin as it was convenient and a comfortable stay at the airport for my early morning Travel. The facility is beautiful I have enjoyed the updates and the room it’s self was comfortable and accommodating. The facility was having plumbing issues and have reported a few days before no water service. I didn’t think of that as I was going to be outside of that inconvenience window. Unfortunately my early morning shower was cold and I try to accommodate hot water for 10 or 15 minutes but it was not available. Eventually I just decided to do a quick but cold shower before my travels. I did not have time to call the front desk and I thought there was nothing they could do to accommodate me so much so I did not report it. I think the Westin should have warned me there were still issues with the plumbing for my stay and I may have considered an alternate place.
Date published: 2019-12-03
Rated 5 out of
5
by
Owlgrad from
Convenient to Delta at DTW
If your stay in Detroit includes a departure on Delta, you must stay at the Westin DTW Hotel. Conveniences are fantastic.
Date published: 2019-12-02