Rated 5 out of
5
by
Celimene from
Le paradis sur terre
Un hôtel qui laisse sans voix, tellement c'est beau et pur, planté dans le désert dans rien d'autre à perte de vue que le désert...
Nous conseillons tout particulièrement le dîner dans le désert, pour deux. Un grand moment de magie absolue...
Date published: 2018-06-05
Rated 5 out of
5
by
Cathy1477 from
Always do something to exceed our expectations
We have been guests at this resort for the past 13 years, each year increasing our visits and length of stay. One thing that has always impressed us is the attention to detail and the attentive service provided to each and every guest. During every stay, they always deliver something that exceeds our expectations. The staff are most definitely their best asset with the cuisine and accommodation a close second. They have superb field guides who add to the enjoyment and understanding of the desert environment. Guest services staff are always on hand to provide guests with assistance as required. and the standard of housekeeping is excellent. The individual temperature controlled pools at each suite are amazing - you can swim year round in a comfortable temperature as the water is cooled or heated to your requirements. I can not recommend this resort enough! There is only one restaurant but you can dine at your suite (either indoors or out on your deck by the pool) or out in the desert at the designated picnic sites. The food choices and quality of cuisine are outstanding - their chefs are so creative. If you haven't tried this resort yet - what are you waiting for?
Date published: 2017-10-10
Rated 5 out of
5
by
TB20 from
Five stars are not enough
We come here for so many years. This time we took our eldest granddaughter (17) with us to show her our favorite place - and she enjoyed it. At the Al Maha, everything is perfect and well organized. Thanks to everybody. It is the place where my wife is most happy. So we will celebrate her birthday in a couple of days there. The second time after one month. There must be something what they do better than others....
Date published: 2017-08-20
Rated 5 out of
5
by
88888888888888 from
FABULOUS - HOPE TO RETURN
THE HOTEL WAS MARVELOUS! EXCELLENT I EVERY WAY! OUR SUITE/ SMALL HOUSE WAS OUTSTANDING WITH MARBLE BATHROOM , PRIVATE SWIMMING POOL, TOTAL PRIVACY, VIEW OF DESERT. THE FOOD WAS TOP GOURMET. THE BEDS AND PILLOWS WERE PERFECT. I HOPE TO RETURN
Date published: 2017-06-21
Rated 5 out of
5
by
PaulH58 from
The perfect place in Dubai
The perfect place to let noisy Dubai City behind you, the real paradise in the dessert. Very nice and competent staff! For us it was just a perfect stay and experience!
Date published: 2017-06-17
Rated 5 out of
5
by
Sina149 from
Unbelievable Stunning Experience
I cannot describe how much did we enjoy our 5nts stay in Al Maha. It is not a hotel to stay in , it is a lifetime experience you should have.
From the moment we stepped in the hotel, we enjoyed warm hospitality of the whole team who never lost their passionate to please during the stay.
The view from villa is stunning, the wildlife is great and quietness and silence of desert is second to none.
Thinking about location, F&B, Villas and hospitality; it is fairly priced and you will not be dissatisfied for what you have paid.
I would love to thank you Ms. Mira who is the director of guest services; what a wonderful lady she is and all her team including Mr. Srini; F&B Manager who really made our stay with the special offering, warm hospitality and extensive care during the stay; chef Piotr for his fantastic dining experience and our special 10 curse dinner; And all of the staff (Mansour, Ashok, Gokul, Mervyn, and wonderful Naresh just to name a few).
Well done everyone and keep going with the perfect job. Please accept my sincere THANK YOU and WARMEST REGARDS.
Date published: 2017-02-23
Rated 4 out of
5
by
mpol from
Sheik Chic
This is certainly a unique place. You wont find anything else like it in the SPG portfolio. This is kind of an African Safari without the animals, which of course is a big miss, but you go here for the natural privacy -- and if peace and quiet is what you're seeking than this is the place.
Prepare for a rugged drive out into the desert. It is on a natural land preserve with a few local animals that just wander around, which is cool. The bungalows are Bedouin style and while trying to be authentic, they do seem a bit dated and musty. Feels more B&B than hotel, for better or worse. Everything just seemed old and worn down. It is nice to have a private patio with a plunge pool. Again, you can sit on your patio and have true quiet and nature, which can be a nice escape.
Our biggest disappointment were the guides/rangers. Upon check in you are assigned a guide and it seems like a personal park ranger - which is cool. But for the most part all of the guides seemed bored and uninterested. They didn't do much guiding at all. Having enthusiastic guides probably would have made a big difference.
You are promised your rate includes two activities, and we booked Horseback Riding and Desert Jeep Tour both of which, surprise, have additional $70 charges a person??? This certainly felt like a bait and switch. My SPG Ambasador eventually sorted this out.
Our activities:
Camel Treck: Very cool, a slow walk through the dunes. What was disappointing is you go with the guides, but they dont say a word or tell you anything about the local area. Our guides just looked bored the whole time-- like they didn't even want to be there.
Falconry: This was actually very cool. You can hold and feed a falcon -- and watch them fly up close. Again, pretty indifferent guide staff, but if you ask them questions they have to talk.
Horseback Ride: You must have some experience, but a fun ride through the desert.
The food was surprisingly good for an all-inclusive resort. Many items to choose from and the staff was willing to accommodate any needs. Alcohol is available for a charge.
The spa was very old and disappointing. When we got there they told us the Spa was all booked for two days (one of us got in because of a cancellation). But seems to me they should contact us ahead of time and let us know we need to book a spa for our stay. Better for them to be proactive and let guests know to plan ahead. Though facilities were old.
Overall this is a very unique place. A cool respite from the everyday. But not sure how i could spend more than two days here without getting very bored.
Date published: 2017-02-20
Rated 5 out of
5
by
AGN0107 from
Desert Paradise
First let me say I'm a Lifetime Platinum Member at SPG, Marriott, and Lifetime Diamond at Hilton.
All I can say is WOW!. Fab hotel, one if not the best hotel experiences I've ever had. The staff are great. Winnie our host was an Angel. Very helpful and sent me a wonderful birthday cake. The room is very comfortable and the private pool is brilliant.
Best hotel food I've ever had with perfect service. We did a couple of activities. The Dune 4x4 and sunset experience are a must. Massages and cocktails in the bar were great. The only thing that could be better is the location of the TV in the room as it somewhat restricted in view by one of the large beams. Also the flies and bugs can be bad. So I'd recommend netting or screens outside to enhance the pool/outside experience. I'll definitely be back. I past my thoughts onto the management when I left as a renovation is in the works. Well worth the cost or points. I stayed here on points. Hated to Leave!
Date published: 2017-01-15
